Used 2022 Subaru Ascent for sale near Chapel Hill, NC

I bought a used Ridgeline from Mark Jacobson Toyota (Pre-owned) in Durham. There was a small problem with a crack in the molding in a rear wheel well. I bought the car with the understanding that they would fix it and had it noted on the paperwork. Long story short, there was a significant underlying issue with the bumper hidden from view. Evidently it had a small dent that meant the new molding would not have fit perfectly. They could have slapped the new molding on it and called it a day but they said "they wanted to do it right" and sent it off to the body shop to get a complete bumper replacement per the Honda Dealerships recommendation. Ramzi (car salesman) kept me in the loop the entire time. I never had to chase anyone for them to honor the agreement. Picked the car up today and it looks brand new. Rare to find honorable people in the car business. If you need a used car, give Ramzi a call.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Ricardo was a great salesman to work with. He's very sweet and personable. Easy process to purchase. Ricardo did a great job explaining all of the steps in the process.

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Shafee was professional, listened to my concerns and delivered on everything he said he would.

Great SUV. Very comfortable, Performance is acceptable. I am 6' 2" and I have plenty of leg room. Even have to move driver seat forward to drive. Auto adjust feature for driver seat is nice. Wish it included side mirrors also. Only drawback I find is the gas mileage. In this day of soaring gas prices it is a huge downside.

I have been a customer of Johnson Volvo for years. My experience with everyone has been always positive. Recently we purchased an XC 60 Ultra plug in hybrid after owning an XC 90 plug in hybrid and an XC 40, both purchased at Johnson. Both cars were virtually trouble free over 5 years. My new car did have a minor issue (not related to Johnson). and the dealership promptly resolved it, in fact going further than required. Special thank you to Paulino M. and and Technician Jennifer. It is great to have confidence in a dealership and their customer service is second to none.

Recent purchase two months old... I had high expectations and so far they have been exceeded. Quite, smooth, plenty of power and more technology than I will ever figure out.

Recently bought a car from Johnson Subaru and I’ve gotta say — if all dealerships operated like this, there’d be far fewer angry Facebook rants in the world. From the moment I walked in, everyone was friendly without being pushy. No vultures circling. No “Let me check with my manager” theatrics. Just smooth, straightforward service and people who actually listen to what you want (a rare skill, apparently). They answered every question I had, didn’t try to upsell me on things I don’t need, and even managed to make the paperwork process feel… dare I say… painless? I was in and out so fast I almost wondered if I’d accidentally bought a scooter instead of a car. Drove off the lot feeling confident, not confused — which is exactly how it should be. If you’re shopping around, I’d absolutely recommend giving Johnson Subaru a shot. They made the whole experience easy, honest, and even a little enjoyable. (Yes, enjoyable. I’m as shocked as you are.) Would definitely buy here again — though hopefully not too soon, because I’d like to actually enjoy this car for a bit before they tempt me with another good deal.

I couldn’t be happier the service at Johnson Subaru. The service tech Michael Thompson knows his stuff and always goes out of his way to help the customer out. Thanks so much.

Was very interested in the car. But they don't deliver. So I couldn't buy it.

My father and I were referred to Jared as we walked up to the building from the parking lot. To my surprise I was approved because of Jared's diligence and professionalism. It must be his 20 plus years of detailing that he paid close attention to every detail leaving none unnoticed. He listened well to what I was looking for, my price range, personal use/ needs in a vehicle, etc. Not only that but he put my fears about my decision to rest and wowed me with his finesse, and treated us as if we had a million dollar status . Jared went above and beyond as well as JB getting me the best deal for my buck and in pursuit of building my credit, having me laugh while handing over the cash!!! Lol I Highly recommend this dynamic duo!!!

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.