Used 2024 Subaru Ascent for sale near Carson, CA

First time customer, well taken care of. I will be back. Went to another dealership for service and was told my car would sit for 10 days before being looked at. J Star had my vehicle back to me in 3 days.

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

I prefer to go to Ocean Subaru for my car repairs as I have experienced great customer service and efficient up to date follow ups.

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

Friendly service and customer service with quality

I have a 2009 VW CC which recently had the EPC light turn on/off randomly during times of idle. I called VW Cerrritos and spoke with Spencer who explained what could be the possible causes for the light turning on. He recommended I try to replicate the problem before bringing the car in if it was safe to do so, this would prevent me from losing money if the problem didn't show up during the diagnostic. I decided to purchase an affordable OBDII reader that worked through an app on my phone and was able to retrieve a code for a camshaft sensor. I told Spencer my findings and got an appointment set up for the next day at 8am. The car was diagnosed quickly and was back to me the same day of drop off. This process included diagnosing the problem, calling the warranty service for an "OK", repairs, and waiting for the warranty to send payment after the repair was done. I'm not sure were the Camshaft sensor in my car is but that is a quick turn around considering all parties involved. I was provided with a ride home after drop off and a ride to pick up my vehicle which really made things so much more convenient. If a 6th star was possible I would just for the customer service alone. I thank you again Spencer and all the service members involved for taking care of my VW and giving me peace of mind.

Great service but unfortunate no coffee or pastries were offered like in the past!

gracias eddie nos aprobaron por otro carro gracias a el i a david thank you

The people who worked at the desk were very kind and polite. They took the time to explain everything that was done. But whoever worked on my car did not reset the alert that says my car needs service. So every time I start my Subaru it states i need immediate service. I have also been waiting on a sensor part for my Forrester since December 2022. I have not heard anything yet and have reminded them about the part twice already.

I do all my service here. They are friendly, knowledgeable, and helpful with coupon savings, too.

Excellent job for regular maintenance of my car. The service desk knew exactly what was needed and explain the nature and time frame. I was asked if I would like a complimentary car wash which was great. In the past I did not know if this was standard. It was nice to be asked.

I worked with Brandon Baucom in their service department as my 2018 Subaru Forester’s Eyesight system went out. He was very helpful and made sure that I got as much assistance as possible to not only get the parts ordered but he also had timely follow up. After I had been in contact with Corporate, he took over coordinating my unique situation. Great customer service and friendly attitude. Brandon has made me a lifelong customer of Ocean Subaru and just confirmed my love for the Subaru brand

Danny Weaver is my service rep. He is outstanding and is the consummate professional. He is the sole reason I continue to have my car services at South Coast Audi, although another car dealer is much closer to me.