New and used 2025 Subaru Ascent Onyx Edition Touring 7-Passenger for sale near North Laurel, MD

My technician, Sarah, was very accommodating, and I received excellent customer service. She is very responsive to my requests and never pushes unnecessary work other than what I'm concerned with or pertinent work that needs to be done.

Beautiful vehicle. Plenty of power, excellent braking. Fit and finish is outstanding. More headroom that other SUV's we drove. Right size for us, plenty of room in a midsize+ vehicle. Love the 4-wheel drive. Highly recommend.

This is one of the best cars I have ever driven, and at 82, having driven for sixty four years, I have owned or leased one of almost everything. Subaru, in my opinion, is the best product there is. My dealership in Tucson is an award winning find, and now that this is my fourth Dubsru in thevv CB last six years, I can truly say I have found a great car.

My third Subaru so I would say I am nerdy happy with dealership and service team. Always attentive to customer and the follow up by staff is great!

We bought this because of the great experience that we have had with a 2020 Forester Touring and expect this car to be solid reliable as well. BUT - I am on my second example of this vehicle, in Onyx Touring trim, because the first one delivered to me had a serious internal engine defect that was causing a plume of oil smoke occasionally at startup. Subaru finally decided after a month that they would replace the original vehicle. This defect is not typical, as far as I can tell. Aside from that, the acceleration is quite good, even though the throttle is very touchy at take off. By the way, you CAN get 20 mpg or so out of it if you are careful, but expect only about 18.5 miles to the gallon on average if you have a heavy foot, because spooling up the turbo makes it suck fuel like a dragster. The car has a quality feel to it and is comfortable and quiet. The digital rearview mirror is a plus if you carry a lot of cargo because it displays the rear camera image instead of a convention mirror. The front seats are very supportive and have a lumbar support with both vertical and depth adjustment. The rear captain seats are excellent. The Ascent couples the Driver Monitoring System with the Lane Centering System, which will cause disabling of lane centering if the Driver Monitor System fails to recognize a driver. This is the only real irritation that I have with the driver assist functions. To be frank, I have seen more features on other vehicles in this price class, like, specifically, power folding third row seats and power steering column adjustments, which aren't even available on an Ascent, but overlooked that in favor of the expected durability. Since we already own the 2020 Forester, we have become accustomed to the Subaru quirks, like a poor user interface for the infotainment system, which we bypass by using Apple Car Play, and the persistent seatbelt alarms that are somewhat akin to riding around with an overprotective mother, but there are ways around that. Be aware that the oil change interval for the 2.5 litre turbo engine is only 6000 miles and Subaru recommends synthetic motor oil as well, so maintenance costs will probably be higher than other vehicles.

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

repair service was outstanding! Rapid intake of vehicle, clear explanation about what needs to be done and pricing. Vitaliy is very affable, quick and knowledgeable.

Scott was wonderful with helping me order my new crosstrek and keeping me updated on the status of the order. The process was smooth. Kimberly was great with the follow up program to show some of the safety features.

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

Big thank you to Johnny Figueroa for his help throughout my buying process. He was relatable, patient, and understanding, doing his best to help meet my needs from test drives up until the pricing conversation. While I didn't end up purchasing due to extenuating circumstances, I would go back to Fitzgerald again when I'm in the market for a car and gladly work with Johnny and the team.

Great service Vitaliy is great, very helpful and personable. Highly recommend facility is comfortable and clean. All staff in the sales and service departments are friendly and knowledgeable.

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

The employees are friendly and courteous. They try to make sure you are comfortable in this environment. They explain what work has to be performed. They do not try to get you to do unnecessary work. I was greeted by two smiling faces. Lynese Hutchinson took responsibility for my car. She kept me updated via text message. My questions were answered immediately.

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

Received great service support for a very difficult issue. Ashlyn was my service advisor and she always kept me up to date on anything that was going on with my repairs. She's very thorough and professional.

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again