New and used 2025 Subaru Ascent SUVs for sale near Union, IL

Thank you Napleton Cadillac Rockford for a pleasant car buying experience. I did most of my shopping around online and when I showed up to check out the car everything went smoothly. Any issues I had with the car were handled promptly by the customer friendly staff. Don't hesitate to shop here, these are good people.

My first Subaru, I enjoy the power from the interior space is good. My only regret was not get the 8 passenger. I bought the ascent that has the second row bucket seats.I would rather have the second row as a bench

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Beautiful vehicle. Plenty of power, excellent braking. Fit and finish is outstanding. More headroom that other SUV's we drove. Right size for us, plenty of room in a midsize+ vehicle. Love the 4-wheel drive. Highly recommend.

Seamless transaction. George, Nicole and Calvin teamed really well to get me in out and happy with my transaction.

This is one of the best cars I have ever driven, and at 82, having driven for sixty four years, I have owned or leased one of almost everything. Subaru, in my opinion, is the best product there is. My dealership in Tucson is an award winning find, and now that this is my fourth Dubsru in thevv CB last six years, I can truly say I have found a great car.

I bought a used car here with Will Rivera and it was a wonderful experience. Quick and easy, gor out within an hour and a half with a test drive included in there.

We bought this because of the great experience that we have had with a 2020 Forester Touring and expect this car to be solid reliable as well. BUT - I am on my second example of this vehicle, in Onyx Touring trim, because the first one delivered to me had a serious internal engine defect that was causing a plume of oil smoke occasionally at startup. Subaru finally decided after a month that they would replace the original vehicle. This defect is not typical, as far as I can tell. Aside from that, the acceleration is quite good, even though the throttle is very touchy at take off. By the way, you CAN get 20 mpg or so out of it if you are careful, but expect only about 18.5 miles to the gallon on average if you have a heavy foot, because spooling up the turbo makes it suck fuel like a dragster. The car has a quality feel to it and is comfortable and quiet. The digital rearview mirror is a plus if you carry a lot of cargo because it displays the rear camera image instead of a convention mirror. The front seats are very supportive and have a lumbar support with both vertical and depth adjustment. The rear captain seats are excellent. The Ascent couples the Driver Monitoring System with the Lane Centering System, which will cause disabling of lane centering if the Driver Monitor System fails to recognize a driver. This is the only real irritation that I have with the driver assist functions. To be frank, I have seen more features on other vehicles in this price class, like, specifically, power folding third row seats and power steering column adjustments, which aren't even available on an Ascent, but overlooked that in favor of the expected durability. Since we already own the 2020 Forester, we have become accustomed to the Subaru quirks, like a poor user interface for the infotainment system, which we bypass by using Apple Car Play, and the persistent seatbelt alarms that are somewhat akin to riding around with an overprotective mother, but there are ways around that. Be aware that the oil change interval for the 2.5 litre turbo engine is only 6000 miles and Subaru recommends synthetic motor oil as well, so maintenance costs will probably be higher than other vehicles.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

The most laid back car buying process I’ve ever been through. Kareem was wonderful, he’s very intelligent and works for his customers. Plus he smells good :) I recommend spending your money here!

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Had to find car quickly. I asked for no nonsense pricing and was able to get a new Outback with 0.9 financing and was out within an hour or so. Great customer service.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Matt in sales is extremely professional. His knowledge of the vehicle was obvious. He throughly explained the car's features with me. I'm glad he was my sales representative with the Castle Subaru dealership.