New and used 2026 Subaru Ascent for sale near Annapolis Neck, MD

I recntly was alerted to unexpected maintenance issues with tires and infotainment system. Herb Gordon Service quickly address the know issues and ckecked for additional related issues.The tires had malfunctioning valve stems which were identified and replacet. Upon correcting the leaking valve stems the TPS system display was set to PSI a familiar limit. Additionally the system is monitoring tire pressure go forward. The second issue was sudden, ghost entries on toich. The screen was determined to be failing and needed replacement. A new unit was ordered and once installed the issue was resolved and returned to normal operation. It was necessary to set up the infotainment system which resulted in better use and experience. The new updates helped restore function and utility. A win for vehicle owner. Herb Gordon Service provided quick, detailed and professional service.

Always the best service and they make it feel like a family! Best dealership experience I?ve ever had. Purchased a car here and would purchase again.

Knowledgeable, honest, professional people. Always try stick to their waiting time promise. Polite and ready to accommodate even if the shop is busy. I highly recommend this dealership for repairs

Service manager Ken Hanscom gave us superb service, going way beyond what most people would have done to make sure our problem was resolved. We are so grateful.

I am indeed very much indebted to Subaru service personnel Mr Vitaly. He is efficient and helpful. He is some I can count on to deliver my request. I have known him for the last Yelebe years. He is a great asset to Subaru management.

My my experience was good. However it was a long way for me to go look at a car. That’s why I didn’t go.

Contacted me with information on what would be needed, Found several issues that needed correction.

Very courteous staff, they explain everything that they do for the vehicle maintenance service and they do it well. The car is in good hands and you walk away feeling comfortable that you continue to bring your vehicle here.

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

Very pleasant and professional staff. Greeted immediately and given a very good update on how my routine car service went.

You know, every so often you stumble into a place where the folks behind the counter remind you that work — real work — is about more than punching a clock. That’s exactly what I found at Heritage Subaru of Catonsville. Let me tell you about Ms. May. Twenty years in the Subaru family will teach you a lot of things: patience, persistence, the ins and outs of vehicles that last longer than most marriages. But what struck me wasn’t just her knowledge. It was her knack for making a customer feel like they’re not just buying—or in my case, leasing—a car. She made me feel like I was joining a family. That kind of approach doesn’t come from a sales manual. It comes from years of doing the job right, and doing it with heart. Then there’s General Manager Zil. If kindness and generosity had a showroom, he’d be the one greeting you at the door. His experience shows, but more importantly, so does his humanity. He’s the guy who makes you believe the whole process doesn’t have to feel like a wrestling match. And Parris? No nonsense. No hard sell. No pressure. Just straight talk. In a business where smoke and mirrors can sometimes be the norm, that sort of honesty is downright refreshing. Together, these three — along with the rest of the team at Heritage Subaru of Catonsville — managed to turn what is normally a painful rite of passage into something I never thought I’d say: a joyful experience. And now, thanks to them, I’m driving off in a 2025 Subaru Impreza, smiling all the way home. So here’s to the people who make hard work look easy, and to a dealership that proves integrity and good humor still have a place in business. Heritage Subaru of Catonsville — you’ve earned my respect, and my gratitude--not to mention every Subaru sale for as long as they'll let me have a drivers license!

I always dread buying a new car because of the boring hours you mostly sit around. Not so with Catonsville Subaru. My sales woman , Taylor Slade, was new (I was her first sale) and she was awesome! Always willing to help in any way. I have a bad knee so I had her running here and there without any complaints. She offered actually. She was very nice and informative and what she didn’t know she asked questions and found out. They are all super nice and helpful. You cannot go wrong here!

Lynese greeted me promptly when I arrived in the service bay. She was friendly and kept me updated with the expected timeline for work completion. Great experience!

Junaid was wonderful, honest, thorough and knowledgeable. No pressure. Got back to me in a timely fashion.