New and used 2026 Subaru Ascent for sale near Lakemoor, IL

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Will Rivera was very friendly easy to talk to. Greeted us at door and made us feel comfortable in the test drive and while waiting for the paperwork.

Great pricing, friendly staff and I like how they are family owned. Love this place.

Andy was just so nice and attentive to work with. Very professional; answered all my questions and really went the "extra" mile to provide exceptional customer service. Thank you to everyone!!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Wife had 3 Subaru's maintained at Ziegler since 2014. We also bought a used car for daughter in 2021. All good!! Service Writer Lauren Gaines is Exceptional! Wife's car blew out a rear wheel brake cylinder in 2023. We limped in & explained the problem to Lauren, she checked the puddle of brake fluid around the rear wheel & immediately put a hand written sign, NO BRAKES, on the dash before finishing the repair order. Adults can't be taught common sense or personal responsibility ...

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

Chase was great! He made sure everything was the way we wanted it! He didn’t pressure us at all! It was a very pleasant experience! If we ever have to purchase another car we would come back!

I have bought my last few Subarus from this dealership even though it is further from my home than at least 3 other Subaru dealers. They always seem willing to make me a nice deal on a new car, and they go above and beyond making the the process fast and convenient. Further, the sales representative with whom I worked, Reid Stanley, was accommodating, calm, not pushy, helpful and informative. Really everything one would wish for in a sales associate.

Great dealership!! Trustworthy, loyal and fair! I bought a clean, used, low mileage car. All my questions were addressed promptly and I never felt pressured. In fact, I received a call directly from the salesman and manager to ensure that I was completely satisfied with my purchase. A patient and kind team! Ask for Mike!

Had to find car quickly. I asked for no nonsense pricing and was able to get a new Outback with 0.9 financing and was out within an hour or so. Great customer service.