Used 2023 Subaru Crosstrek for sale near Deerfield, IL

Brought in Outback for a leaking tire. Dealership patched it for a reasonable price and added a 10% coupon.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

Salesman (Rigo) was excellent in providing outstanding customer service. Bought a 2025 CX90 PHEV was patient and took a lot of time helping us understand all the new technology that today’s new cars have. I’ve gone back to ask question and was more than provide all the help I need! The entire process was easy, although signing paper work takes more time than I remember. I would gladly recommended Napleton Mazda of Schaumburg if you are in the market for a new Mazda.

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

I bought a 6 speed manual transmission, very easy to handle and fun to drive. Roomy and comfortable inside. Nice looking hubcaps. Good storage when seats folded.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

Recently purchased a new 2023 Subaru Crosstrek Premium with the 6spd. Probably one of the last 6spd made since they stopped taking orders for manuals 2 days after I ordered it. Really like the car, rides like an SUV but handles like a small car. would be nice if the seats had some adjustable lumbar support. Transmission is smooth and have been averaging right at 30mpg. Mainly bought it because I live out in the country now and need the AWD for the winters. Does not have tons a bells and whistles which is ok with me, less electronics to go bad as the years go on. Really great car would recommend.

The most laid back car buying process I’ve ever been through. Kareem was wonderful, he’s very intelligent and works for his customers. Plus he smells good :) I recommend spending your money here!

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

They were prompt, polite, and very informative! They got me right away & I felt taken care of.

Will Rivera was very friendly easy to talk to. Greeted us at door and made us feel comfortable in the test drive and while waiting for the paperwork.

Andy was just so nice and attentive to work with. Very professional; answered all my questions and really went the "extra" mile to provide exceptional customer service. Thank you to everyone!!

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

This visit went well but some previous visits had issues.

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Painless, fast, professional, and most of all a honest dealership. Purchased a car in 20 minutes with a no pressure salesman and no required add ons. Great experience

I had a service appointment: car was taken in immediately & serviced quickly; good ongoing communication by text.