Used 2023 Subaru Crosstrek for sale near Woodstock, IL

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

Awesome straight forward people. Fast and straight to business. No hassle, I was in-n-out in no time driving my new car home. Fastest car-buying experience ever! I was there for only 2 hours!! That is a new Record for me. Every other time I bought a car it took 6-8 hours at the dealership. Shoutout to Nikki for all her help in helping me find my Truck.

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

The most laid back car buying process I’ve ever been through. Kareem was wonderful, he’s very intelligent and works for his customers. Plus he smells good :) I recommend spending your money here!

I bought a 6 speed manual transmission, very easy to handle and fun to drive. Roomy and comfortable inside. Nice looking hubcaps. Good storage when seats folded.

Salesman (Rigo) was excellent in providing outstanding customer service. Bought a 2025 CX90 PHEV was patient and took a lot of time helping us understand all the new technology that today’s new cars have. I’ve gone back to ask question and was more than provide all the help I need! The entire process was easy, although signing paper work takes more time than I remember. I would gladly recommended Napleton Mazda of Schaumburg if you are in the market for a new Mazda.

Recently purchased a new 2023 Subaru Crosstrek Premium with the 6spd. Probably one of the last 6spd made since they stopped taking orders for manuals 2 days after I ordered it. Really like the car, rides like an SUV but handles like a small car. would be nice if the seats had some adjustable lumbar support. Transmission is smooth and have been averaging right at 30mpg. Mainly bought it because I live out in the country now and need the AWD for the winters. Does not have tons a bells and whistles which is ok with me, less electronics to go bad as the years go on. Really great car would recommend.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

The people was nice and very helpful thank you we are happy we have a new car

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

Leo was a big help with making our purchase a great experience. Answered every question we had.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

Will Rivera was very friendly easy to talk to. Greeted us at door and made us feel comfortable in the test drive and while waiting for the paperwork.

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!