New and used 2026 Subaru Crosstrek for sale near Chillum, MD

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!

The Farrish Subaru service team is excellent. My Service Manager, Jimmy Soto, thoroughly inspected my vehicle and made suggestions on items to watch, without applying any pressure to correct immediately. He also reminded me of my warranty status and things to look out for while under warranty.

I thought Aaron in the service department was terrific and the other staff were good, too.

4th time financing a car, by far the easiest experience I’ve had thanks to Omar. No haggle whatsoever. Will definitely consider buying from this dealership and Omar in the future!

It has been a pleasure working with Aaron for our Forester. Whether it's servicing or repair, he's transparent and communicative, and has our trust.

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

Simon, absolutely wonderful; shepherded me thru, for me, daunting process since I had not bought a car in 15 years. Matched my need with the right car, understood the language for a "non car" person. Personable, knowledgeable, patient and personable! He got it...

Very pleasant and professional staff. Greeted immediately and given a very good update on how my routine car service went.

You know, every so often you stumble into a place where the folks behind the counter remind you that work — real work — is about more than punching a clock. That’s exactly what I found at Heritage Subaru of Catonsville. Let me tell you about Ms. May. Twenty years in the Subaru family will teach you a lot of things: patience, persistence, the ins and outs of vehicles that last longer than most marriages. But what struck me wasn’t just her knowledge. It was her knack for making a customer feel like they’re not just buying—or in my case, leasing—a car. She made me feel like I was joining a family. That kind of approach doesn’t come from a sales manual. It comes from years of doing the job right, and doing it with heart. Then there’s General Manager Zil. If kindness and generosity had a showroom, he’d be the one greeting you at the door. His experience shows, but more importantly, so does his humanity. He’s the guy who makes you believe the whole process doesn’t have to feel like a wrestling match. And Parris? No nonsense. No hard sell. No pressure. Just straight talk. In a business where smoke and mirrors can sometimes be the norm, that sort of honesty is downright refreshing. Together, these three — along with the rest of the team at Heritage Subaru of Catonsville — managed to turn what is normally a painful rite of passage into something I never thought I’d say: a joyful experience. And now, thanks to them, I’m driving off in a 2025 Subaru Impreza, smiling all the way home. So here’s to the people who make hard work look easy, and to a dealership that proves integrity and good humor still have a place in business. Heritage Subaru of Catonsville — you’ve earned my respect, and my gratitude--not to mention every Subaru sale for as long as they'll let me have a drivers license!

This is the second time purchasing from this dealership. Price was reasonable and customer service was excellent. The sales rep Sean Ali was accommodating and patient and Roxanne from Finance was transparent with the costs. Again, customer service at this dealership is excellent at all aspects including the service department. Will go to this dealership again should I need to purchase another vehicle.

We worked with Gerry Moore, and he was great - convinced us to buy a Subaru, and helped us pick out the perfect model for us - even finding it on a boat in Baltimore so that we could get the exact model we wanted.

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

I recntly was alerted to unexpected maintenance issues with tires and infotainment system. Herb Gordon Service quickly address the know issues and ckecked for additional related issues.The tires had malfunctioning valve stems which were identified and replacet. Upon correcting the leaking valve stems the TPS system display was set to PSI a familiar limit. Additionally the system is monitoring tire pressure go forward. The second issue was sudden, ghost entries on toich. The screen was determined to be failing and needed replacement. A new unit was ordered and once installed the issue was resolved and returned to normal operation. It was necessary to set up the infotainment system which resulted in better use and experience. The new updates helped restore function and utility. A win for vehicle owner. Herb Gordon Service provided quick, detailed and professional service.