New and used 2026 Subaru Crosstrek for sale near Gages Lake, IL

Will Rivera was very friendly easy to talk to. Greeted us at door and made us feel comfortable in the test drive and while waiting for the paperwork.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

Nice and wonderful experience. Everyone is very friendly and helpful. I will definitely buy my next car from them.

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Brought in Outback for a leaking tire. Dealership patched it for a reasonable price and added a 10% coupon.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Had to find car quickly. I asked for no nonsense pricing and was able to get a new Outback with 0.9 financing and was out within an hour or so. Great customer service.

They were prompt, polite, and very informative! They got me right away & I felt taken care of.

I had a service appointment: car was taken in immediately & serviced quickly; good ongoing communication by text.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

Matt in sales is extremely professional. His knowledge of the vehicle was obvious. He throughly explained the car's features with me. I'm glad he was my sales representative with the Castle Subaru dealership.

Best finance manager in site help with a lot with my purchase!! The best will shop again at this dealership!!