New and used 2026 Subaru Crosstrek for sale near Sykesville, MD

I recently had services and I am very pleased with the level of professionalism and gestures made to make my wait comfortable. On the day of service it was beautiful outdoors, I wanted to read my book. One of the employees escorted me to a picnic table, what a perfect spot. My time sitting outdoors was wonderful, the two hour wait flew by and I am so grateful the kindness of the staff.

Went to the service center for breaking issue and had a pleasure working with Nikki French. She's awesome! She took a time to listen to my concern and explained the whole process and possible cost, made sure I was well informed every step. Although they couldn't find any error on my car, she took extra time to make sure my car is running safe. Everyone at Subaru service center is nice, but Nikki is truly exceptional! Thank you, Nikki for making this experience so positive and stress-free!

This is my first experience with Fitzgerald Subaru of Gaithersburg. They have customers for life with me and my family!! Their customer service is beyond excellent. John Dutton was my sales agent and he made us feel welcome, very friendly, helpful and polite. I spoke with a couple of people on my visit there, everyone is amazing. The car I just bought was beyond my expectations, excellent condition, great financial program, honestly my experience with them is indescribable. Thank you everyone, you helped me and my family to get a new car!!! We love you guys!!!

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

I recntly was alerted to unexpected maintenance issues with tires and infotainment system. Herb Gordon Service quickly address the know issues and ckecked for additional related issues.The tires had malfunctioning valve stems which were identified and replacet. Upon correcting the leaking valve stems the TPS system display was set to PSI a familiar limit. Additionally the system is monitoring tire pressure go forward. The second issue was sudden, ghost entries on toich. The screen was determined to be failing and needed replacement. A new unit was ordered and once installed the issue was resolved and returned to normal operation. It was necessary to set up the infotainment system which resulted in better use and experience. The new updates helped restore function and utility. A win for vehicle owner. Herb Gordon Service provided quick, detailed and professional service.

Always the best service and they make it feel like a family! Best dealership experience I?ve ever had. Purchased a car here and would purchase again.

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

Knowledgeable, honest, professional people. Always try stick to their waiting time promise. Polite and ready to accommodate even if the shop is busy. I highly recommend this dealership for repairs

Service manager Ken Hanscom gave us superb service, going way beyond what most people would have done to make sure our problem was resolved. We are so grateful.

I am indeed very much indebted to Subaru service personnel Mr Vitaly. He is efficient and helpful. He is some I can count on to deliver my request. I have known him for the last Yelebe years. He is a great asset to Subaru management.

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!