Used Subaru Crosstrek SUVs for sale near Lombard, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

I love this car! I had an outback previously, and knew i wanted another suburu. It's the perfect size for me! My kids are older, and I don't have to lug sports equipment and kids around anymore. The outback was great for that! It's not too small, and not too big. It's perfect!

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

My previous car became a money pit with multiple repairs needed, all costing me thousands of dollars to do repairs. It was items that were not covered under my maintenance plan. I decided to trade it in for a new vehicle. It’s nice to drive a car that can almost drive itself on the road.

Very efficient and easy to deal with. Good experience all around. This is the second car we have purchased here. We tried at end of pandemic to buy a pickup, but Ford could not deliver in needed timeframe.

I’ve owned my 2024 Subaru Crosstrek Sport for a little over a month now and have been very happy with it. The engine provides enough pep and power to drive on highways without any issues, plenty of passing power when needed. I love the in vehicle telematics and technology features in this car as well. Apple CarPlay was a requirement in all of the vehicles I considered, and the Crosstrek really integrates this well. Interior is very comfortable and looks great, the exterior looks amazing. The added safety features that are Subaru standards are a definite plus: steering-assisted headlights, Eyesight and X-Mode all work wonderfully. Complaints? Only a couple. I do wish there was a little less plastic on the exterior cladding. I wish Subaru made the rear liftgate LED light standard equipment instead of an optional part you have to buy and install yourself (the part costs $50 and vastly improves storage area visibility at night). And while the boxer engine design is interesting, I can see it will really make DIY spark plug maintenance a real chore. Otherwise, it’s an excellent car.

Nora was great! Took the time to help find the right vehicle. She was patient and was great to work with! Mary G.

I inherited the 2019 Subaru Crosstrek Limited from my wife. She ended up getting another Forester. Needless to say, I never picked this car for myself. However, the Subaru Brand and this Crosstrek has won me over. The AWD system works perfectly in the snowy Northern New York climate. With dedicated winter tires, I have complete confidence in my ability to keep it through the worst Lake Effect snow. The ground clearance allows me to drive easily on unloved roads with ease. I don't use X-Mode often, but it does help for going uphill on snowy roads or times when the snow is pretty deep. I've never been stuck or stranded with this car. The power train is adequate enough for highway and secondary roads. There are times when merging or attempting to pass, where I wished it had more power. (Drove a loaner 2020 Limited with the 2.5L, that is the perfect power train for the Crosstrek) I have never had any issues with the CVT transmission, but it does take some getting used to. The interior is fine. The gauges, screens and buttons are laid out well. I can find everything with ease and non of the buttons are in odd places. The factory speakers are lacking, but this model doesn't not have the upgraded stero option. Andriod auto works well. Seats are comfortable but do not have much lumbar support. Bolstered well and the headrest has a big range of adjustments. At 70k, I noticed the first crack in the synthetic leather bolster. The Limited trim is equipped with LED headlamps and they are truly fantastic. I rarely find myself using the hi-beams. The turning headlamps are very helpful with visibility when turning. Excellent all around. Eyesight and adaptive cruise works well and I have never had any issues. Only minor hiccups when snow, rain, fog or very bright oncoming light will trip Eyesight off. After a minute, it turns itself on. Overall this car is everything I needed and I never knew it. Reliable, fuell efficient, capable in snow and light off-road situations. It had enough utility space for anything I have ever hauled. Truly impressed with this little car. I plan on keeping it for the long haul. You won't be disappointed.

Lisle of Honda has a wonderful service dept. Advisor Jay Crumble has always been very informative, helpful and patience in answering my questions. The other advisors have been helpful as well. We would highly recommend their service. We have been using your service for last three years.

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

My husband went into the dealership this afternoon and worked with a member of the sales team named Victor. He was able to work with our credit and our trade in to get us into a reliable vehicle that we could afford. He was thorough and efficient and we were well taken care of. We appreciate his help and couldn't be happier with the experience.

I’ve had my 2024 Crosstrek for 11 months and I love it. Smooth ride. No frills. Not flashy. Handles slippery road conditions like a champ. The control/infotainment panel is integrated into dash which is great. However those controls occasionally lag or reset themselves, which is annoying. Still can’t connect to Starlink. Would love it if rear seats could recline at all and would like more cargo space, but I knew what I was getting. I hope to drive it for 20 years.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Very highly performance and all in one. Smooth driving can see everything surrounding cheap gas . Save money and time good life of transmission and engine life and warranties

An Exceptional Experience at Laurel BMW! I recently purchased my BMW M3 Competition from Laurel BMW, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, transparent, and genuinely enjoyable — which is something you don’t often say about buying a car! The entire team at Laurel BMW was professional, knowledgeable, and went above and beyond to make sure everything went perfectly. A special thank you to Vesna, who truly made the experience exceptional. She took incredible care of me, handled every detail with precision and patience, and made sure I felt confident and excited throughout the entire process. Her communication, attention to detail, and warm personality made all the difference. This was more than just a car purchase — it was a premium experience that matched the quality of the BMW brand itself. I highly recommend Laurel BMW to anyone looking for not only a great car, but a dealership that genuinely values its customers. Thank you again to Vesna and the entire Laurel BMW team — I absolutely love my new M3 Competition!

Mario Nowik was very informative and on point while helping us navigate our purchase of a certified, pre-owned Subaru Outback. This vehicle was in pristine shape and felt like new. It was nice getting to know him and this dealership.

Had a great experience with Steve D. Very knowledgeable and honest. The process was easy and smooth,and would return for my next purchase. Would recommend to anyone.

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

I bought a 6 speed manual transmission, very easy to handle and fun to drive. Roomy and comfortable inside. Nice looking hubcaps. Good storage when seats folded.

Have bought multiple cars with Bob O, great experience every time!! Won’t go anywhere else.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

Had my truck serviced they always do good job Service Advisor Dan kept me informed of all work to be done and the price.

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

Extremely efficient, polite answered all my questions actually took very good care of me Steven and Casey were wonderful

Bought it new and now 3+ years in has had no problems. Seems quite solid and reliable. A very comfortable, quiet, smooth ride compared to other cars I've owned. I bought it primarily for the utility and active safety features and mostly have not been disappointed. If you like very quick acceleration, however, this is not the car for you. It accelerates fine for my driving style. A few minor gripes about a car I still like: There's no interior light in the hatch area, which makes it difficult to see in the dark. It would be helpful to have door locks that automatically lock when the vehicle is shifted into R or D. Otherwise, you have to lock/unlock the doors using the small switch on the armrest. The driver safety features have already prevented a couple of potential accidents, but are overly sensitive at times. Once I was not able to back out of my driveway because there was a puddle at the bottom with the sun shining on it. The sensors thought it was an object and hit the brakes. It happened a second time until I backed out very slowly over the puddle. Otherwise, the car meets my needs for a small, competent, safe SUV.

Was able to negotiate quickly and easily to get a great deal on my new car! Everyone there was helpful and friendly - would definitely recommend this dealership to others!

Only gripe is no adjustable visors and side mirrors. I am short and the visors do not adjust in length. The side mirrors swing in and out but not up and down so there is interference for me. I have the seat adjusted to the max and use a cushion but still have a problem.

The sales team was a pleasure to work with. I’m very happy with my purchase. They made the transition a breeze.

i am 78 years old and have owned a lot of new cars and this one by far is the best . fun car to drive .

Edgar my service rep was awesome! Very personable and knowledgeable! Keep up the good work!

very good on gas and the seats are very comfortable and luv the safety features and like how i can connect my iPhone and use the star link. also enjoy the heated seats are a plus