New and used 2026 Subaru Forester for sale near Arnold, MD

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

Sales person Annie was great to deal with. Test drive was good and the low mileage was really nice. Paperwork was a bit longer than I expected cited but thorough.

Very courteous staff, they explain everything that they do for the vehicle maintenance service and they do it well. The car is in good hands and you walk away feeling comfortable that you continue to bring your vehicle here.

Went to the service center for breaking issue and had a pleasure working with Nikki French. She's awesome! She took a time to listen to my concern and explained the whole process and possible cost, made sure I was well informed every step. Although they couldn't find any error on my car, she took extra time to make sure my car is running safe. Everyone at Subaru service center is nice, but Nikki is truly exceptional! Thank you, Nikki for making this experience so positive and stress-free!

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

I always use them for car maintenance and am very happy. I just bought a new Crosstrek. This is my family's fifth Subaru from this dealer. The sales person with whom I dealt was professional, friendly, and I had a good experience. I did have one negative experience from one of the managers, whom I thought was doing a hard sell with the interest rate for financing. He suggested that 4.9% was DRAMATICALLY better than the 5.19% of my credit union. While I took the lower rate, I just found this annoying. DRAMATICALLY better would have been something like 4%. Saving about $30 a year is hardly dramatic.

The employees at Herb Gordon Subaru are outstanding! I always work with Vitaliy and he goes above and beyond when it comes to servicing my car. I used to hate going to dealerships, especially for service, but this one is different. Thank you Vitaliy and the rest of the team for making something as routine as an oil change a great experience.

Always professional. Found several issues which needed to be addressed. Have not had to bring car back for any failed repairs over 16 years.

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Excellent I was in and out in one half an hour. They are absolutely great. I absolutely love Herb Gordon. Mr. V was absolutely great.

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

I've had consistently excellent experiences over the past seven years bringing my car to Herb Gordon Subaru, especially due to my Service Advisor Vitaliy Khlebnikov. He's been thorough and clear explaining needed repairs, and has taken me into the service bay to meet and talk with the technicians. Best of all his calm, professional approach and reliable communication have made my service visits the least stressful of any I've experienced. The technicians have all been excellent, and the ability to get timely appointments is major plus. And I very much appreciate the free loaner!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

I always dread buying a new car because of the boring hours you mostly sit around. Not so with Catonsville Subaru. My sales woman , Taylor Slade, was new (I was her first sale) and she was awesome! Always willing to help in any way. I have a bad knee so I had her running here and there without any complaints. She offered actually. She was very nice and informative and what she didn’t know she asked questions and found out. They are all super nice and helpful. You cannot go wrong here!

Lynese greeted me promptly when I arrived in the service bay. She was friendly and kept me updated with the expected timeline for work completion. Great experience!

Junaid was wonderful, honest, thorough and knowledgeable. No pressure. Got back to me in a timely fashion.