Used Subaru Forester Premium for sale near Gates, NY

I have always valued the wonderful service that I get at Ide Honda (Penfield.) When I was told that my 2013 Honda CRV needed almost $2000 for an urgent repair, I asked to speak with a salesman. Leigh was friendly and thorough. He explained how he and his wife used Honda's lease service, which helped me to understand how a lease works. He stepped in to help me with a replacement title, and getting my car insurance upgraded, so I could pick up the car on the designated day.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Kaya at West Herr Subaru was fantastic to work with! Super professional and gave us all of the facts right up front. My wife and I really appreciated the honesty and integrity from everyone at the dealership.

Experienced zero issues in doing business with Crown Subaru. They were professional, efficient, and knowledgeable. The transaction was business like, and the personnel just about perfect.

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

I recently had my car stolen and totaled. I actually work for the dealership and enjoy the work I do with the company. Mr krohn has been helping me out for the past month and a half with a car. It has been difficult but with the patience and time he has given my mom and I, I could not be more grateful for him! He worked with my mom and I till the very end and has been nothing but helpful. I ended up getting a 2019 subaru forester. Lots of room and a perfect vehicle into the middle of my adult life. I hope this car lasts me through the next few years. Thank you Mr Steve Krohn for your hard work and the kindness you have shown us.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

I’ve driven the Forester before and have been wanting one for two years. So now that it was time for me to give up my 2010 Legacy with 222,000 miles on it, I chose the Forester. The dealer is very customer friendly and very competitive in their pricing, even though I paid 25K plus for a four year old car…vestiges of the used car pandemic pricing. The car drives beautifully, smooth and quiet. I am very happy with my purchase.

I had a very good sales experience at West Herr Subaru. My salesperson, Ray, was patient and took the time to answer questions and provide information. I never felt pressured to buy. At delivery, Jules was so helpful in making the delivery experience easy and enjoyable. I highly recommend this dealer if you are looking for a Subaru.

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

I have had a 21, 23 and now a 25 Subaru Forester Premium and over the years they have gotten better. I didn’t think I would like the large screen but now after two weeks of driving it, I’m loving it. It is a safe and reliable vehicle for small families and seniors like me.

VERY HAPPY WITH 2024 CROSSTREK , SHOULD OF BROUGHT IT ALONG TIME AGO. ALL STAFF VERY FRIENDLY . NO HARESSMENT

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

The Service department exceeded my expectations in their finding the necessary parts and timely repair. Communication was great regarding the repair process and completion of repair. Thank you Carli!

This is our second Forester. Our first was a 2011 Premium we bought as a CPO in 2014 and unfortunately went through the headache of excessive oil consumption within months of buying it. Subaru did eventually replace the engine short block on their dime, but only after repeated oil consumption tests and being told by the dealer service department that it was within normal limits. Calling Subaru of America was the only way we got it resolved. I was impressed that they approved the service, and that's the reason we bought another Subaru. We also have a 2018 Outback Premium in our garage--no oil consumption, and no major issues except replacing the radio for failed lighting behind the volume knob and a minor leak in the oil pan (no dripping underneath the car though) at about 42k miles. We like our 2023 Forester Sport overall, and first and foremost we like its excellent safety ratings and features. I will say the ride is much firmer than our Outback which is only a couple hundred pounds heavier. Wish it had a little more storage in the center console and beneath the climate controls. We look forward to many years of driving with the Forester (and our Outback). Based on our experience, I do feel getting a Subaru-backed extended warranty is worth it for peace of mind (we bought them for our first Forester and now our Outback and both eventually paid for themselves). You DON'T have to buy the warranty when you purchase the vehicle. Call different dealers in your state and ask for their price on an extended warranty for your vehicle--we saved hundreds of dollars by doing this. You have until your manufacturer warranty expires to add an extended warranty.

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

Love the service department at Ralph Honda! Efficient and friendly and very communicative. Highly recommend

The radio and the heat settings leave a lot to be desired. If you’re looking for a heater setting, you won’t find it. Nothing annoys me more than unrequested updates on flood watch/warning. it just can’t be tailored to exactly where you live. But every 6 minutes is a bit of overkill. And our previous Forester had a tray in the middle storage (glove box). Even though we asked our salesman about that, we have heard nothing. Missing the change tray a lot.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

My biggest problem with the forester is the infotainment system and the tom tom navigation. The infotainment is laggy at best. It can take two seconds per press to respond. And the tom tom? What? Did tom tom give Subaru a deal on 80s technologies. Recently I asked for a dollar tree and it changed it to 03. I have asked for vorhees and it kept trying to change it to Glendale? xxx. It is not barely usable, it is absolutely unuseable, that part of this car is a xxx.

Third new Forester from Vince Bovenzi❤️❤️❤️ Easy, honest and great experience! We did it all on the phone. No negative surprises. A pleasure doing business at Van Bortle Subaru.

This is my first Subaru Forester and I could not be happier with the car. Super pleasant dealer experience and lots of features for the price. Will definitely get another Subaru.

Was looking for Ascent but changed my mind and waiting for 2026 Outback. Will see then

I recently had the oil changed and NYS Inspection done. When I returned home I noticed that the glove compartment was open and I could not close it. I returned the following day, and Jake in the service department went out of his way to make sure I was satisfied with the adjustment to the glove compartment. Thank you Jake for helping me out and getting the problem fixed. VanBortel should commend you for your fantastic customer service. Renee Shapiro (2016 Outback)

Staff very professional, non pressuring, very easy to work with.

I have had the car since 10/24/25 and have put 3800 miles on it. It has driven beautiful and made the long miles go by much nicer. Great vision and enough power . Gas mileage low 30’s on the highway . Great cargo capacity. It is a functional SUV very happy.

I had a great experience with VanBortel. The salesperson I had was so helpful, kind, and answered any questions I had. He was quick to respond, and has great knowledge on Subaru Vehicles. I will recommend anyone to buy a car here!

While we spent more than we wanted to on a new vehicle, we are very pleased with our new Forester. Performance is excellent and the ability to put a walker or wheelchair into the back is easy. I can also put two dog strollers in which is a big plus for me. Auto fold down rear seats are a bonus. Handling is a breeze and our dealership excels others. No complaints...

Excellent response, fair price and good communication. They were in the running to bid in our search for a car.