New and used 2025 Subaru Forester Hybrid for sale near Pikesville, MD

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!

The only unknown is how many MPG I will get, over time. Not you typical Hybrid. It appears to be tuned especially for the Forester.

I recntly was alerted to unexpected maintenance issues with tires and infotainment system. Herb Gordon Service quickly address the know issues and ckecked for additional related issues.The tires had malfunctioning valve stems which were identified and replacet. Upon correcting the leaking valve stems the TPS system display was set to PSI a familiar limit. Additionally the system is monitoring tire pressure go forward. The second issue was sudden, ghost entries on toich. The screen was determined to be failing and needed replacement. A new unit was ordered and once installed the issue was resolved and returned to normal operation. It was necessary to set up the infotainment system which resulted in better use and experience. The new updates helped restore function and utility. A win for vehicle owner. Herb Gordon Service provided quick, detailed and professional service.

Very quiet engine Comfortable interior Some redundancies in the settings and computer features Good handling in different weather conditions Wish it came with a spare tire (or at least the option to have one placed) Exterior could be a little more modern/updated Otherwise great car

Always the best service and they make it feel like a family! Best dealership experience I?ve ever had. Purchased a car here and would purchase again.

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

Knowledgeable, honest, professional people. Always try stick to their waiting time promise. Polite and ready to accommodate even if the shop is busy. I highly recommend this dealership for repairs

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Service manager Ken Hanscom gave us superb service, going way beyond what most people would have done to make sure our problem was resolved. We are so grateful.

I am indeed very much indebted to Subaru service personnel Mr Vitaly. He is efficient and helpful. He is some I can count on to deliver my request. I have known him for the last Yelebe years. He is a great asset to Subaru management.

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

Very pleasant and professional staff. Greeted immediately and given a very good update on how my routine car service went.

You know, every so often you stumble into a place where the folks behind the counter remind you that work — real work — is about more than punching a clock. That’s exactly what I found at Heritage Subaru of Catonsville. Let me tell you about Ms. May. Twenty years in the Subaru family will teach you a lot of things: patience, persistence, the ins and outs of vehicles that last longer than most marriages. But what struck me wasn’t just her knowledge. It was her knack for making a customer feel like they’re not just buying—or in my case, leasing—a car. She made me feel like I was joining a family. That kind of approach doesn’t come from a sales manual. It comes from years of doing the job right, and doing it with heart. Then there’s General Manager Zil. If kindness and generosity had a showroom, he’d be the one greeting you at the door. His experience shows, but more importantly, so does his humanity. He’s the guy who makes you believe the whole process doesn’t have to feel like a wrestling match. And Parris? No nonsense. No hard sell. No pressure. Just straight talk. In a business where smoke and mirrors can sometimes be the norm, that sort of honesty is downright refreshing. Together, these three — along with the rest of the team at Heritage Subaru of Catonsville — managed to turn what is normally a painful rite of passage into something I never thought I’d say: a joyful experience. And now, thanks to them, I’m driving off in a 2025 Subaru Impreza, smiling all the way home. So here’s to the people who make hard work look easy, and to a dealership that proves integrity and good humor still have a place in business. Heritage Subaru of Catonsville — you’ve earned my respect, and my gratitude--not to mention every Subaru sale for as long as they'll let me have a drivers license!