New and used 2025 Subaru Impreza for sale near Bothell, WA

Truly amazing! Yesterday, stepping out of the dealership after having received incredible support from Nelli I thought: "WOW! This is what customer service at its very best looks and feels like!!!" Bravo!!!

I just bought a 2013 Subaru Outback from Carter Subaru (just north of Seattle) and the positive experience was something to share (and I rarely share my opinions publicly). I spent the last 2 months reviewing, researching, and test driving 10 makes of compact SUV and interacting with many sales personnel. There have been nice sales people, lazy sales people, impatient sales people, poorly informed sales people, condescending sales people, and then there was Guy at Carter Subaru who was exemplary in patience, knowledge of the vehicle, trying to get the best deal for the client (and he really delivered here), and trying to figure out what is the best fit for the client. For example, this was my second test drive (the first one, just to get a feel for the car, was about a month ago) and this time Guy took me on a real test to show how the car handles under various conditions; up a long hill, down a long hill, accelerating on a curved freeway on-ramp, etc., and the 2013 Outback (4 cylinder) handled very well clearly on par with more expensive makes. More importantly here, with respect to the sales experience, Guy wanted to know what my expectations and concerns were and tailored the test drive to address each of them; I was very impressed - of the 13, only one other sales rep at the other dealerships showed this level of attention to my concerns and expectations. The business side of my experience, I had to pay for the car, was also very nice and very professional. If you are in the market for a compact SUV, in the greater Seattle area, I strongly recommend checking out Carter Subaru. If you run into Guy, tell him Dave sent you.

I came into the dealership with my car choices narrowed down to 4 different cars (two of which were Subarus). I was approach by the super friendly guy, Jamal Tipton, and he was the best! He was able to answer all of my questions, didn’t push for extras that I didn’t need/want and was just delightful to work with. He understood that I needed to do my research and gave me that grace without trying to land a deal that day. Jamal is the perfect example of what a good salesperson should strive for…seriously, he should be teaching a class: car sales 101! Even knowing that I could have saved 1% in sales tax at another dealership, I decided to give my business to Jamal due to his exceptional customer service.

We worked with Brittany New when buying our Certified Pre Owned Impreza and it was an easy, stress free experience. Not only is she knowledgeable about her trade but is a very likable person who was always responsive to my questions via email or phone. She made herself available to us, although I'm sure she was juggling many "xxxxx" at any given moment that hardly seemed apparent. She made sure the process was simple for us and that we were getting what we wanted. Highly recommend!

We had a very positive experience at this location. Because of current supply chain issues, they did not have the car we wanted on the lot. Nancy was great in helping us get one ordered. Once in Crystal was wonderful about going over all of the features of our new Outback. In financing, Tony was so friendly and got us through our paperwork quickly. Overall I would definitely recommend this dealership.

Oakley did a great job taking care of our outback's service appointment. We appreciate the tire repair along with the oil change.

I found a used car online thru cars.com and visited the Carter Subaru site, hoping to purchase the vehicle, which I did. The salesperson was very helpful and knowledgeable, the finance department worked their magic and found financing that fit within my terms, the vehicle was cleaned and looked like new and when I mentioned that I had e-mailed the dealership thru cars.com with no response within 24 hours, both the salesperson and the finance officer jumped on it and contacted the marketing dept to make sure they were aware. I am more than satisfied with my vehicle purchase and would definitely go to this dealership if and when I am ready to make another vehicle purchase.

I'd like to echo what Bill Taraday said about working with Brittany New. She's incredible! We came in to test drive the Subaru Forester, and was quickly impressed at her wealth, and depth of knowledge. Once she understood my priorities, she made some additional recommendations, which were spot on. I came back and purchased a used VW with Brittany's help, and never felt pressured. It was genuinely a pleasurable purchasing experience, and would highly recommend working with Brittany. We will be back!

We live in Burien, so this was not the closest Subaru dealership, but we liked it a lot better than the one in Renton. I hate shopping for and buying cars, but I felt that Carter made it as painless as possible. We worked with Bryan Deando, who was wonderful. We ended up with a certified preowned Impreza, which I'm very happy with. Everyone was very friendly, it seemed very low pressure, and Bryan was very well-informed. We would definitely recommend this to anyone looking for a Subbie!

Great job on installing a hitch on my one year old Outback. Only needed the car for 1/2 day and did the oil change. Wonderful Dealership!

My wife and I recently leased our very first Subaru from Carter Subaru - a 2019 Subaru Forester. We were fortunate enough to have Steven Mackie as our salesperson and he was seriously fantastic. Incredibly kind, thoughtful, and a sincere listener as we chatted through what we were looking for in a new vehicle. He gets us :) Mark Arbar, our finance rep, was also a joy to work with and kind as well. Overall, we highly recommend the experience of looking for a new or used car at Carter and couldn't speak more highly of Steven and Mark.

Arturo was my service rep. He was a top-notch professional and spent as much time as needed to explain every detail to me. I even observed him on the phone with a customer answering his every question in detail. I was very impressed.

After working with John Y., Eastside Subaru will be the first place I look the next time I’m car shopping. My husband and I had been to many dealerships while searching for the right ride. The car search itself was fun, but dealing with salespeople can be a pain. That was not the case with John. From the moment we walked in, I was comforted by his calm, easygoing energy. He made everything feel so effortless, and I felt at ease sitting at his desk discussing the purchase of our new Subaru Ascent. There was another car we strongly considered at a different dealership, but I let that idea go mostly because I genuinely wanted to buy a car from John. I’m glad we did because we love our new addition! The whole team was great. The facility is clean and comfortable. It was a pleasure going over the closing documents with Bill, who also made the process pleasant and easy. If you’re looking for a smooth car-buying experience, I recommend giving them a visit.

I just bought a Subaru Crosstrek Sport from Michael Subaru in Bellevue, and I have to say, it was by far the best experience I've ever had at a dealership! After a long search for the right vehicle, I knew the Crosstrek was exactly what I needed to take me anywhere. From the moment I arrived, Michael, my sales rep, was super helpful and attentive. He really listened to what I was looking for and made the whole process smooth and enjoyable. The entire staff was warm and welcoming to my family, which made a huge difference during our visit. One thing that really impressed me was their follow-up care. I received a call inviting me back for a training session on all the awesome features of my new Crosstrek, helping me feel confident and informed about my purchase. It's evident they truly value their customers and want to make sure we have a fantastic experience. If you're in the market for a new car, I can't recommend Michael Subaru in Bellevue enough! They truly made this car-buying journey unforgettable! Huge thanks to Michael and the entire team!

Excellent experience! Quinton was professional, friendly, and knowledgeable. He made the experience of buying a new car a fast and easy one. At no point did I ever feel like they were trying to take advantage or sell me something just to make a sale. I highly recommend this location and I'll definitely be back the next time I need a new vehicle.

I purchased a new Crosstrek here. My representative, Q.A., was very responsive and flexible in accommodating my appointment requests. Since he is also a Subaru owner himself, he was able to answer my questions in a detailed and knowledgeable manner, which made me feel very satisfied. The entire purchasing process was smooth and stress-free, and I appreciated how clear and transparent the communication was throughout. This is my first Subaru, and I'm really glad I chose to buy it here. Thank you so much!