Used 2021 Subaru Outback for sale near Redford, MI

Joe sale consultant did above and beyond,great place great service easy process to get my new car

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Service - Fast, courteous, professional, extensive detailed report of vehicle on paper. Advisor approached me and said my last name to confirm why I was there, before I could say a word. Never had a dealership service experience like that ever in my life. Great communication with text and updates.

I like mostly everything about my2021 Outback Limited XT. I hate the navigation system or the infotainment system as it is called. I have had it to the dealership 4 times in 3 years because the system is not compatible with my iPhone. Taking it in next week for a new radio. The navigation system stops working just when you need it most. Sometimes it flashes "Stay Alert" when you are looking straight ahead but if you turn the car off and restart, it goes away. Too bad Subaru doesn't make their own radio systems.

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

22000 miles no problems ,,,rides really smooth,,much better than other brands i tested ,,,this is my 9th subaru and about to buy another one really soon ,,,and i forgot to mention go anywhere in the snow ,,,it's remarkable actually

Service center is always clean and comfortable with respectful staff. Sales team will work you to find the vehicle that fits best with your lifestyle and budget. I shopped around at a couple dealerships in 2022 when I bought my first subaru and the Troy was the first one to make me truly comfortable with the process. Even during the Trade Up process they made sure to keep me within my budget but still find me the crosstrek that I love.

mechanically sound but the electronics stink. Radio won't play. Screen insensitive at times. Not at all pleased with electronic connection with car. Wish I had my old 11 outback . Also brakes will engage without pressing to brake pedal. Get rid of the safe driving message.

I know that a lot of dealership service departments often get bad reviews, but my experience is otherwise. I feel I have found a trustworthy service advisor to guide me in the right direction as to service needs.

Very smooth and comfortable ride. Gas mileage is above other comparable SUVs. Dash controls are a little confusing but should improve with time using. Would definitely recommend this vehicle to others.

Easy scheduling, nice people, good pricing for service, short wait. Coupons are sent to clients.

DeJuan Wiley is the best. Very helpful, he listened to everything we said and led us in the right direction. Love the vehicle.

I was impressed with Drew as he was not a high pressured salesman. He allowed me to familiarize myself with the bmw. When I asked for an inspection performed by an independent bmw dealer he agreed to this. He wanted to sell the car but moved at my place. A neighborhood used car dealer that will continue to grow. Carmen was quite helpful and personable while she processed paperwork. I will return in the future

Very happy with the used car price transparency. I was able to see how my car placed in the market. My Salesperson Kobe was friendly and knowledgeable.

Outstanding Experience at Ann Arbor Subaru I had an excellent experience at Ann Arbor Subaru, and I highly recommend them to anyone in the market for a vehicle. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on providing a positive customer experience rather than a high-pressure sales pitch. The sales team was knowledgeable and took the time to understand my needs, answer questions thoroughly, and explain options clearly. The entire process—from test driving to financing—was smooth, transparent, and efficient. I especially appreciated how upfront and honest everyone was, which made the experience stress-free and enjoyable. The dealership itself is clean, well-organized, and comfortable, and it’s clear that customer service is a priority here. Whether you’re buying your first Subaru or coming back as a repeat customer, Ann Arbor Subaru sets a high standard for professionalism and care. I would absolutely return for future purchases and service. Highly recommended!