Used 2023 Subaru Outback SUVs for sale near Bridgeview, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

They came and picked up our car the same morning we called and it was done by the end of the day.

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

It’s a great car! The interior is very nice and easy to use, the car looks amazing, it heats up quick and handles great! Also lots of cargo space and plenty of space for your passengers…highly recommend the 2023 suburu outback

Service is always done as quickly as possible. Service persons are always friendly, courteous and professional. (Unlike that of Honda in Orland Park IL) where we had our other vehicle serviced last week.We are very pleased with Hawk Service Dept. visit for service on our Subaru?

Nothing but the best. The buying experience was never hurried and the salesman took his time with us. Whenever I need the car serviced making an appointment is very easy and the service techs are great. While you?re waiting their waiting room has a huge coffee station with many varieties, a popcorn machine, snacks and a nice area to watch tv. The Hawk Subaru experience has been great from the start. No pressure and top professional service.

Another quality visit with the Service Department at Hawk Subaru. Always great communication and wonderful customer service. I highly recommend Hawk Subaru in Plainfield for all your car needs.

The staff was friendly, knowledgeable, and patient throughout the entire process. I appreciated how transparent they were about pricing and financing options, which made me feel confident in my decision. The dealership had a great selection of vehicles, and the salesperson took the time to understand what I was looking for. The entire experience felt low-pressure and professional

Our sales person Paulo Rodriguez was great. Very knowledgeable and spent a lot of time with us!

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

The salesperson I met with was very pleasant to deal with and was good about getting back to me. It seems like there are no hidden fees and the cars are in good condition.