New and used 2025 Subaru Outback Limited for sale near Kettering, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

The Farrish Subaru service team is excellent. My Service Manager, Jimmy Soto, thoroughly inspected my vehicle and made suggestions on items to watch, without applying any pressure to correct immediately. He also reminded me of my warranty status and things to look out for while under warranty.

This is my 4th Outback, so that in and of itself should say something. This is a 2025 Outback Touring XT with the turbo charged 2.4 liter motor and CVT transmission. I love this car, one of what I consider to be one of the last true wagons. Plenty of room, soft ride and safe. Subaru’s safety and reliability are the main reason I keep buying them. Mileage is pretty good considering the AWD and turbo charger. Plenty of pep. I’m averaging about 25-26 in mixed rural driving. Previous one got about 31 mpg on the highway. I’m not heavy footed so that helps. Substantial leg room in the rear seat. This model has all the bells and whistles as it’s their top of the line model. Plenty of room behind rear seat also for luggage and groceries. To me it’s just as comfortable as higher end cars at a substantially lower price point. At $45,000 MSRP can’t really go wrong in my opinion. My only complaint if you will is that it lacks a 360 degree camera and the infotainment center lags a bit on start up. Neither of these are a deal breaker for me

Very pleasant and professional staff. Greeted immediately and given a very good update on how my routine car service went.

Great performance from the 2.4 liter Turbo, great handling. Seats are very comfortable and supportive, dash layout is great and the 11.6" display has all the information that you need.

You know, every so often you stumble into a place where the folks behind the counter remind you that work — real work — is about more than punching a clock. That’s exactly what I found at Heritage Subaru of Catonsville. Let me tell you about Ms. May. Twenty years in the Subaru family will teach you a lot of things: patience, persistence, the ins and outs of vehicles that last longer than most marriages. But what struck me wasn’t just her knowledge. It was her knack for making a customer feel like they’re not just buying—or in my case, leasing—a car. She made me feel like I was joining a family. That kind of approach doesn’t come from a sales manual. It comes from years of doing the job right, and doing it with heart. Then there’s General Manager Zil. If kindness and generosity had a showroom, he’d be the one greeting you at the door. His experience shows, but more importantly, so does his humanity. He’s the guy who makes you believe the whole process doesn’t have to feel like a wrestling match. And Parris? No nonsense. No hard sell. No pressure. Just straight talk. In a business where smoke and mirrors can sometimes be the norm, that sort of honesty is downright refreshing. Together, these three — along with the rest of the team at Heritage Subaru of Catonsville — managed to turn what is normally a painful rite of passage into something I never thought I’d say: a joyful experience. And now, thanks to them, I’m driving off in a 2025 Subaru Impreza, smiling all the way home. So here’s to the people who make hard work look easy, and to a dealership that proves integrity and good humor still have a place in business. Heritage Subaru of Catonsville — you’ve earned my respect, and my gratitude--not to mention every Subaru sale for as long as they'll let me have a drivers license!

I always dread buying a new car because of the boring hours you mostly sit around. Not so with Catonsville Subaru. My sales woman , Taylor Slade, was new (I was her first sale) and she was awesome! Always willing to help in any way. I have a bad knee so I had her running here and there without any complaints. She offered actually. She was very nice and informative and what she didn’t know she asked questions and found out. They are all super nice and helpful. You cannot go wrong here!

Lynese greeted me promptly when I arrived in the service bay. She was friendly and kept me updated with the expected timeline for work completion. Great experience!

Junaid was wonderful, honest, thorough and knowledgeable. No pressure. Got back to me in a timely fashion.

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.