New and used 2026 Subaru Outback Premium for sale near Chevy Chase Section Three, MD

Service manager Ken Hanscom gave us superb service, going way beyond what most people would have done to make sure our problem was resolved. We are so grateful.

The Farrish Subaru service team is excellent. My Service Manager, Jimmy Soto, thoroughly inspected my vehicle and made suggestions on items to watch, without applying any pressure to correct immediately. He also reminded me of my warranty status and things to look out for while under warranty.

I am indeed very much indebted to Subaru service personnel Mr Vitaly. He is efficient and helpful. He is some I can count on to deliver my request. I have known him for the last Yelebe years. He is a great asset to Subaru management.

Very good service, friendly and competitive. Eric has been very helpful and that is the third car i am purchasing from him and also had recommended him to my cousin who also bought a car from him.

I thought Aaron in the service department was terrific and the other staff were good, too.

You know, every so often you stumble into a place where the folks behind the counter remind you that work — real work — is about more than punching a clock. That’s exactly what I found at Heritage Subaru of Catonsville. Let me tell you about Ms. May. Twenty years in the Subaru family will teach you a lot of things: patience, persistence, the ins and outs of vehicles that last longer than most marriages. But what struck me wasn’t just her knowledge. It was her knack for making a customer feel like they’re not just buying—or in my case, leasing—a car. She made me feel like I was joining a family. That kind of approach doesn’t come from a sales manual. It comes from years of doing the job right, and doing it with heart. Then there’s General Manager Zil. If kindness and generosity had a showroom, he’d be the one greeting you at the door. His experience shows, but more importantly, so does his humanity. He’s the guy who makes you believe the whole process doesn’t have to feel like a wrestling match. And Parris? No nonsense. No hard sell. No pressure. Just straight talk. In a business where smoke and mirrors can sometimes be the norm, that sort of honesty is downright refreshing. Together, these three — along with the rest of the team at Heritage Subaru of Catonsville — managed to turn what is normally a painful rite of passage into something I never thought I’d say: a joyful experience. And now, thanks to them, I’m driving off in a 2025 Subaru Impreza, smiling all the way home. So here’s to the people who make hard work look easy, and to a dealership that proves integrity and good humor still have a place in business. Heritage Subaru of Catonsville — you’ve earned my respect, and my gratitude--not to mention every Subaru sale for as long as they'll let me have a drivers license!

I received exceptional service from Sheehy. Shabir was my sales associate and led me through the process without a hitch. I told him what I was looking for and he delivered without any tricks or gimmicks. The entire dealership was helpful, pleasant and offered efficient service. As a woman buying a car, the fact that they were respectful was very important to me. I had gone to another dealership but didn't get the same tone. The manager at Sheehy was knowledgeable and understood how to close a deal.

Recently purchased a Soltera. Sales rep Jay Adorno was the absolute best, guiding us every step of the way. Made the purchase real easy and satisfying. Ask for Jay next time you’re looking for a Subaru. He will take good care you.

The service prices are fair. I like the video from the service tech describing the work he did. I was sent as a text message. Fairly cool new thing.

Excellent customer?s service. Bought my car there and has been going there since. I have never been disappointed. I would recommend this dealership without hesitation

Great experience overall. Vitally had great customer service. He told me he was going to try his best to get me in and out in a timely matter and he did just that

I always dread buying a new car because of the boring hours you mostly sit around. Not so with Catonsville Subaru. My sales woman , Taylor Slade, was new (I was her first sale) and she was awesome! Always willing to help in any way. I have a bad knee so I had her running here and there without any complaints. She offered actually. She was very nice and informative and what she didn’t know she asked questions and found out. They are all super nice and helpful. You cannot go wrong here!

Contacted me with information on what would be needed, Found several issues that needed correction.

All staff was very nice, I think I was well taken-care of by Christian and the members that worked on my Forester's scheduled maintenance. I plan to return to Safford Brown Subaru for my next scheduled maintenance visit.

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

Very courteous staff, they explain everything that they do for the vehicle maintenance service and they do it well. The car is in good hands and you walk away feeling comfortable that you continue to bring your vehicle here.