New and used 2026 Subaru Outback for sale near Elburn, IL

Service is always done as quickly as possible. Service persons are always friendly, courteous and professional. (Unlike that of Honda in Orland Park IL) where we had our other vehicle serviced last week.We are very pleased with Hawk Service Dept. visit for service on our Subaru?

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Mario and Rick were beyond helpful with my purchase. Mario was very knowledgeable and easy to work with throughout the entire process.

The entire staff was friendly and relaxed. Pete M shared a lot of information with enthusiasm. He listened to me and found a model and trim package that had everything I wanted. Will R made sure I understood the warranty options and how to use all the features on the dash. He encouraged me to call or stop in if I had questions as I got settled in to my new Crosstrek. Buying a car can be overwhelming, but the folks at Napleton made it a fun experience!

Nothing but the best. The buying experience was never hurried and the salesman took his time with us. Whenever I need the car serviced making an appointment is very easy and the service techs are great. While you?re waiting their waiting room has a huge coffee station with many varieties, a popcorn machine, snacks and a nice area to watch tv. The Hawk Subaru experience has been great from the start. No pressure and top professional service.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

My experience at Grand Subaru was grand. They did my oil change and checked my car for weaknesses. My Crosscheck passed with flying colors. My car is 10 years old and was the first hybrid back in 2016. When I received my color it was cleaned inside and out. I loved it!

We worked with Mario Escobar and Jordan to buy a new car and they were both excellent. Mario was extremely helpful with helping me find the right car and was very patient. Jordan was very commmunicative and helpful.

David Fitzmaurice was our sales rep. He was informative, helpful and worked diligently to make us happy. A good place to shop and negotiate.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Purchased my first Subaru ever thru them. Top 2 experiences I have ever had purchasing a new vehicle. From sales to the completion

I was greeted by a technician who explained the service my car was set up for and I was quickly shown to the very comfortable waiting room. The staff is very professional and when the car was ready the check out process was very easy.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

This was the best experience we have ever had purchasing a car! Every single salesperson and supporting staff were amazing. We especially appreciated salespeople who were not pushy! They are attentive and detailed in everything that they did. Ed spent an hour going over every single feature in my new car with us. We also received videos to review that help explain each feature. Highly recommend Brilliance for your next car! If we could give more than 5 stars we would! 10 STARS!

I cannot say enough wonderful things about Napleton's Palatine Subaru! Our sales consultant, Elane Menezes, was phenomenal every step of the way. The car-buying experience and service have been fantastic, and they have earned a repeat customer for life.