New and used 2026 Subaru Outback for sale near Franklin, MI

This was a recall on my audio system. When I got the car back, all three of the FM stations I had selected were gone. Of course, I can put them back, but why were they deleted? The good news is that the car was done in the time I was told it would be and someone in Service was kind enough to show me how to set the clock--which isn't easy on the 2018 Impreza.

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Very good, no pressure, honest experience. The salesman, Alex, listened to any concerns we had and acted on them. My only mixed reaction was the financing. As to the online financing, I filled it out but I don’t think the dealership looked at it and offered a local credit union financing. We wanted to put a large amount as a down payment by they advised us to get a bigger loan ; that banks wouldn’t bother with smaller loans. I question this, but didn’t know how to do this with online financing.

My Outback's ABS lights went on and I lost power steering. LaFontaine was the closest dealership to have it towed to. I called ahead to let them know what was happening and the tow would take about 2 hrs to get to them, and I would need a rental if possible. When we arrived it was a quick in take and they had my rental ready to go. They texted and sent video of the repair process, which made it easy to respond to while I was working. Was able to approve repairs over the phone, nice and easy.

Efficient service and my car was completed on time as promised. No surprises! Service advisor was professional!

Excellent service; JZ was so accommodating and trustworthy. I appreciated his low key approach. The process was expeditious. I was also incredibly grateful for the investment the dealer made in the car to pass on a reliable vehicle.

Great services and fast. Report was clear and easy to understand. Video evidence was absolutely useful and clear evidence of the actual status of the vehicle

DeJuan Wiley is the best. Very helpful, he listened to everything we said and led us in the right direction. Love the vehicle.

Service center is always clean and comfortable with respectful staff. Sales team will work you to find the vehicle that fits best with your lifestyle and budget. I shopped around at a couple dealerships in 2022 when I bought my first subaru and the Troy was the first one to make me truly comfortable with the process. Even during the Trade Up process they made sure to keep me within my budget but still find me the crosstrek that I love.

Prompt helpful service advisors. Clean service department and nice waiting area. John Moore and others very professional and helpful.

Adam was awesome and very helpful! He answered all of our questions! We highly recommend seeing him for a new car!