New and used 2026 Subaru Outback for sale near Shawangunk, NY

I am so happy to have received such good service I totally depend on their abilities and they monitor the car and let me know what I need to have done. I can also call them with a question and it is immediately answered

Great customer service all around! Service department gave a thorough explanation of repairs?sales was not pushy and answered my questions. Gave me a loaner while my car was being serviced.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

The customer care person, David, was extremely friendly and very helpful. He made the whole experience seamless. He went above and beyond and helped by finding coupons that I did not have.

Great service and Noah goes above and beyond every time I have taken my car there. Just told a relative that they would love the service there if they bought the Forester they were considering.

The Crosstrek is new to me...after owning 4 Foresters, I wanted something slightly smaller, but equally as efficient, economical and safe. Jason gave me a thorough briefing and "ride-a-long" on two occasions...he is so knowledgeable about the products, and generous with his time in explaining it all...I would highly recommend Jason to everyone who is interested in learning about & purchasing a car, either new or used... Bonnie S

We thank Kocourek Subaru for its outstanding professional customer service, sales team, and beautiful brand vehicles. George Hlad, Service Advisor, has been an exemplary professional on all levels, going above and beyond through the years. Always attentive, caring, and faithful, we consider George Hlad our friend, whom we can trust for our vehicle being maintained to its utmost precision! We recently bought a 2023 Subaru Forester Wilderness. Our jaws dropped when we arrived to pick it up after accessories were installed. It is a phenomenal SUV and was presented perfectly. Austin Benaszeski, Sales Consultant, managed every aspect of the sale from beginning to end with precision. He spent considerable time with us answering all questions with complete professionalism, detail, and friendliness. We are grateful for JJ's demonstration, instructions of instruments, and in-depth knowledge of programming. His care and patience were extremely impressive. Rick was a true gentlemen during our business transaction process. John joined us to assist Austin, installing our license plate frame we purchased at the closing, no questions asked. He spent time listening to us express our pleasure of our new Forester Wilderness. Luke made it all happen behind the scenes. We will meet Luke the next time we return. And your courteous professional personnel, answering our calls to promptly direct us to appropriate departments, has been time-saving and pleasant. Thank you all for your savvy and helping us select what will likely become one of the most eye-catching and beautiful vehicles we have owned in decades of purchases. We know we are in the best hands and look forward to further purchases in the future with Kocourek Subaru. We love you! Thank you!

The were responsive and communicated well without pressuring me- As a non-local shopper, I felt like the customer service was really good.

It's always a pleasure having my car serviced at Lithia Suburu; the service team is friendly, professional and informative. The stay connected throughout the service appointment giving me a timeline for completion.

Appointments are always kept on time and completed in a timely manner.

I have been very happy with my interactions with Copeland Subaru in Hyannis. They are responsive and professional. They have met my needs on several occasions and I will continue taking my two Subaru’s there as needed.

A good team, having service with Sam then ordering accessories from Mike in parts introduced me to this dealership. Having used a Larry Miller dealership in the past, I was familiar with their quality of service. Tim contacted me after I expressed interest in upgrading to a 2022 outback xt. He was on top of everything in the ordering and follow through process, I couldn't have been happier. I live 130 miles away from this dealer, but this is where I take my business.

Service staff was friendly. Service was quick, done is just over an hour! The oil was changed, the tires were rotated, and all systems were checked.

Always a perfect experience at this dealership. Whether buying or servicing my car the job is always done right the first time and in a perfect time and manner!

Very satisfied, I definitely recommend this dealership

Solid as always. Friendly. Service explanations clear. Loaner process easy. Vitaliy has been my service advisor since Day 1. Very good at what he does. Pleasure to work with.

My experience was great. I knew as soon as I saw my car that was the one. The people were very informed, kind and helpful.