New and used 2026 Subaru Outback for sale near South El Monte, CA

Sandy Perez at Sierra Subaru of Monrovia went above and beyond to provide great customer service during my recent repair situation. She was kind and communicative. Sandy was very professional and did a great job helping me.

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Great , all around nice people trying to make my experience the most satisfying as possible

Honestly, my experience was 6/5 stars. I went on Sunday to test drive the Crosstrek…Estelle Feng was more than happy to show me the vehicle, answer any questions, and didn’t pressure me at all to buy that day. I knew I’d be coming back because of her. I even considered going to a different dealership, but I just wanted to work with Estelle. Yesterday (Wednesday), Estelle met me on my timeline (she’s really the best) to test drive the specific trim I wanted, and I didn’t think I’d be able to make any deals that day, due to some paperwork I was waiting on. This is where Jeff Jones comes in. Honestly, I don’t know how Jeff did it, but he gave me exactly what I wanted. He worked hard to make sure to meet all my demands (and there were many). He somehow was able to get me into my dream car that day. Jeff is easy to talk, has a great sense of humor and really loves his job. Oh and he has the patience of a saint but I’ll get to the later. Marco Saines handled the boring stuff (paperwork)…again, super easy to talk to, honest, and just a good guy. He made it as painless as possible. He’s also quick to get back to you if you have questions. Back to Jeff…reading the contract today, I got confused by the numbers I was looking at. Admittedly, I am sick with a cold, and not thinking as sharply as normal. I called up and Jeff and ran him through the wringer. He very patiently explained to me what I was misunderstanding…several times (I’m sorry Jeff!!!). I realized my error and am immediately writing this review! :) Honestly, these three are a dream team. At no point did I feel pressured to buy that day, they just let me know I could if I wanted to. I hate being pressured, I’m highly anxious and am going through a difficult chapter in my life. I felt so comfortable as a woman going alone to this dealership and getting a car. I can honestly say this is one of the best customer experiences I’ve ever had, and that’s saying a lot, especially for a car dealership. You won’t regret buying a car here. Just ask for Estelle, Jeff, and Marco

I prefer to go to Ocean Subaru for my car repairs as I have experienced great customer service and efficient up to date follow ups.

Very good! The attitude was very good my car was very happy I’m so glad to take it at SUBARU of MONROVIA

Had an overall great experience at Subaru Santa Monica. They were easy to work with and made the buying process straightforward with no major complications. The staff were friendly and helpful, and able to accommodate our needs to get the purchase complete. The location was nice and enjoyable to be at!

The people who worked at the desk were very kind and polite. They took the time to explain everything that was done. But whoever worked on my car did not reset the alert that says my car needs service. So every time I start my Subaru it states i need immediate service. I have also been waiting on a sensor part for my Forrester since December 2022. I have not heard anything yet and have reminded them about the part twice already.

WOW.. Kennedy and Jordan are stand up guys!! Santa Monica Subaru went above and beyond taking such good care of us! We love r Subaru Legacy! Do not hesitate to buy from these guys. It starts from the top. Joey and the rest are amazing. Thank you so much!

Highest quality.. EXCELENTE. The customer service is next to none..I'll keep driving from the San Fernando to Santa Monica because of the customer Service.

All the people at Sierra Suburu of Monrovia were capable, responsive and informed when I went there to purchase a car. I was especially impressed with Jeffrey Stevens who introduced options I hadn't considered, and his not manipulating or crowding me to make a choice. Quite a fine crew there.

I do all my service here. They are friendly, knowledgeable, and helpful with coupon savings, too.

Excellent job for regular maintenance of my car. The service desk knew exactly what was needed and explain the nature and time frame. I was asked if I would like a complimentary car wash which was great. In the past I did not know if this was standard. It was nice to be asked.

I worked with Brandon Baucom in their service department as my 2018 Subaru Forester’s Eyesight system went out. He was very helpful and made sure that I got as much assistance as possible to not only get the parts ordered but he also had timely follow up. After I had been in contact with Corporate, he took over coordinating my unique situation. Great customer service and friendly attitude. Brandon has made me a lifelong customer of Ocean Subaru and just confirmed my love for the Subaru brand

My 2024 Subaru was in for it's first checkup. As always, the process for efficient and pleasant. The employees are nice and informative. They keep in touch during the waiting period for the car to be done. Over the years of service there I am never disappointed and always feel good and safe in my car as I leave. Diane Baer