Used Subaru Outback for sale near Gloucester Courthouse, VA

Casey Honda Newport News gave me the best car buying experience I have ever had. Joe Bolton in Sales and Darrell in Management were wonderful to work with. This business is honest and gave me a great car deal. Thanks guys, it was a pleasure doing business with you.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

I had a excellent experience with salesperson DeAndre, she helped me with a Ford Truck I was looking at at their dealership

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

What a fantastic car buying experience at Priority Lexus Newport News. By far, there customer is number one to them. I felt no pressure or anxiety in the whole process and they also made me feel like I was special. The dealer I went to before Priority, told me he would fill the tank up, with gas, to make me feel special. What in the world…… Well Priority made up for his non-sense ☺️ Thank you very much; I love my new vehicle its amazing !

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

Just a quick state inspection. Done promptly and at no cost!

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

John was excellent he made buying my Rav 4 as close to painless as you could get! He worked around my busy schedule and got me the best deal possible. I could not be more pleased and would definitely purchase another vehicle from him! You can’t go wrong working with John! Highly recommended!

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

I took my 2012 Impreza for a diagnostic service and ended up buying a 2023 Crosstrek. Lonnie is an excellent salesperson, perfect for this job: He is courteous, knowledgeable, and very patient. I strongly recommend him. I was impressed with Michaela's service. She answered all my questions about the vehicle and provided information about its functions and features, which helps me optimize my driving experience. Everybody at the dealership is friendly and helpful.

a very good car that we kept for 5 years and sold at 64K miles. Bought an other Subaru Outback, 2025 model, but with the turbo enginr as I found the 2.4l engine a little sluggish.

We were in town for the holidays and Casey Honda had a CR-V that we were interested in, so we stopped in to check it out. Our sales lady Alyssa was incredibly friendly and professional. They honored the internet advertised price and didn't try and haggle us for a bunch of unnecessary up sells like we have experienced at other dealerships.

I like mostly everything about my2021 Outback Limited XT. I hate the navigation system or the infotainment system as it is called. I have had it to the dealership 4 times in 3 years because the system is not compatible with my iPhone. Taking it in next week for a new radio. The navigation system stops working just when you need it most. Sometimes it flashes "Stay Alert" when you are looking straight ahead but if you turn the car off and restart, it goes away. Too bad Subaru doesn't make their own radio systems.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Dominic, Derrick and Alex made the car buying experience a smooth one. They were very accommodating and a pleasure to work with. A couple days after I bought the car, Dominic and Derrick both reached out to me via text message to make sure I was loving the car and to contact them if I needed anything.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I had a positive experience with Jonathan Pulley as my salesman. No pressure and got what I wanted. He is an extremely nice person who knows what he is doing.

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

Great customer service and they get you out the door quick. Would definitely return again

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Robert the sales person was a huge help. The Casey team was the best to deal with on my new Subaru WRX. I will recommend Casey to all of my friends.

22000 miles no problems ,,,rides really smooth,,much better than other brands i tested ,,,this is my 9th subaru and about to buy another one really soon ,,,and i forgot to mention go anywhere in the snow ,,,it's remarkable actually

Casey Subaru customer experience: On May 25th 2023, I purchased a pre-owned 2021 Nissan Frontier from Casey Subaru. After working with their sales team, in particular Caleb and Courtney, I decided that this was going to be my next vehicle. After some lively discussion, we agreed on a price and then it was off to sign the papers for my truck. I met with Paul, their finance manager, who walked me through the various options related to my financing this vehicle, and, after an hour, the truck was mine. Now, with my keys in hand, it was time to drive my truck off the lot. However, as I started to pull out of the dealership, I happened to notice that the check engine light came on, after coming to a complete stop, I parked my truck and went back inside the showroom to share my short lived driving experience with Caleb. So, this is where it got interesting and where I first met Jimmy, the service manager for Casey Subaru who would turn out to be a “Rock star” in this adventure. After checking the service code it was determined that, I would not be driving my vehicle home that evening. I was fortunate that my vehicle had an extended warranty that allowed me the opportunity to receive a loaner vehicle from Casey while my truck was in for repair. I am sure you are thinking, so what was the issue? Well after owning my truck for 4 months, it was returned five times for the same issue. What did I learn from this experience? If you are going to buy a pre-owned vehicle, buy it from a dealership whose staff care, not just about the problem that the customer is dealing with, but about the experience the customer deserves. At each point in my interaction with the Casey Subaru team, I was impressed not only from the leadership shown by Travis Winn, General Manager, but also from Jimmy, Subaru’s service manager and superstar, who, without his help, would have made this a nightmare experience. My interaction with all the staff at Casey Subaru was truly amazing. Thank you all for all your help and understanding through this challenging time. This is my hometown dealership. Whether you are buying a new Subaru or a pre-owned Nissan Frontier, you are treated the same with great customer service. Roger Iles One truly satisfied customer.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

Just purchased a pre owned Subaru Legacy with very low miles with warranty They certified and delivered the car in time specified😃 Willie was very professional and made sure my deal was going as stated Thanks!

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

The process was easy. Eric helped me with all features of the car & made sure to walk me through the whole process.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Thank you Chris Venheede from Hall Ford at 12896 Jefferson Ave, Newport News, VA. My son and I are very happy customers and it's because you took time out of your day to make sure that we were satisfied customers. I was always pleased with your entire staff they showed excellent service. As I said before I will recommend your business to family and friends.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.