Used Subaru Outback for sale near New Franklin, OH

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

People were very nice service was great, however they refuse to budge in their pricing so expect to pay what they ask.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Great Car for a Great Price. Gabor was awesome to! Definitely recommend him. Thank you

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I had a great experience buying a Ford F150 truck from Robert Bryant at Spitzer Ford in Hartville.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Nice gentlemen to work with, easy process to get the car purchased. They let us get the car on a lift to examine the underside, which we very much appreciated.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

Very friendly great experience all the sales people We’re top-notch. Would go back to purchase a vehicle from them even though it’s 1000 miles away for me.

I purchased this as a commuter car, but ended up taking it on long trips with the family. Currently has 65k miles. Interior is comfortable, the leather seats are easy to maintain. The infotainment system is great and easy to navigate. The only issue I had with it was the power lift gate. It was under warranty, so no big deal - but it would’ve been expensive had it not been. This is a great car for a family with small kids. The only reason I’m got rid of it is because my kids are growing and we needed something bigger. Routinely hit 23 not on highway. It’s got some pep, but you’re not buying it for sports car experience. AWD does very well off road and in snow. The exterior plastics are somewhat cheap and occasionally need to be set back in place. Otherwise, no mechanical issues and drives like the day I brought it. I’d recommend highly.

Mr. Umbaugh and Steve Sklavenitis consistently provide exceptional attention to detail and outstanding customer service. Their professionalism is a key reason we continue to return to Spitzer.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Great Dealership with the best Service Department. Jake is the best in his field in the Service Department. Love Serra Acura!!

I like mostly everything about my2021 Outback Limited XT. I hate the navigation system or the infotainment system as it is called. I have had it to the dealership 4 times in 3 years because the system is not compatible with my iPhone. Taking it in next week for a new radio. The navigation system stops working just when you need it most. Sometimes it flashes "Stay Alert" when you are looking straight ahead but if you turn the car off and restart, it goes away. Too bad Subaru doesn't make their own radio systems.

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

A nice place with nice salesman, would definitely recommend and come back. Ten out of ten experience.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

Like the Turbo, hate the 10% less mpg. Short trips (2-4miles) and when it's cold only 16-19mpg. The rest of the year better. Hwy around 30mpg @71-74mph. I would recommend , I have a 2022XT only 18,500 miles on it. Yes the Info screen could use a lot of response improvement. Zero mechanical issues.