Used Subaru Outback for sale near Richfield, OH under $20,000

I had an appointment for a tire rotation and oil change. Everyone was very polite and professional. The waiting area was warm and comfortable. Interesting magazines including one on archeology. They discovered a problem with one of the lug nuts holding on a tire and corrected that. I thought Tommy, who was managing the department that day, was exceptional. I will definitely come back for service at Ken Ganley!

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Over the past 15 years, we’ve bought several cars from Dave Somerville, and we’ve sent countless friends and family his way. The few times we went elsewhere ended up being really disappointing experiences. Dave is a true professional. He listens, guides you through the process, and genuinely wants you to drive away with a car that’s right for you—not just make a sale. If you’re in the market, I highly recommend stopping by to talk with him. Be honest about what you want (and don’t want). Dave will go to bat for you and make sure you have the best experience possible.

This is a great car. Rides good and has all the bells and whistles. Clean interior. I especially love the heated seats and outside temperature along with gas mileage shown. Love this car.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Very professional team! Great prices and a good selection of cars. Everyone was really friendly, and I left same day with the car I wanted! I would definitely recommend Carface Auto Sales.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

I stopped by Carface Auto Sales and got to test drive a few cars ask all my questions and really take my time before finding the perfect car for my family. Nathan was super friendly, and genuinely helpful, he walked us through everything with so much patience and made the whole process feel easy. While we were finishing the paperwork they took the car to get it cleaned up, and topped off all the fluids so it was ready to drive home. I also liked that they offer a warranty option, it definitely gives some peace of mind. The prices were fair and they were honest about the cars history. Overall I’d definitely recommend them and would come back again in the future.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

Brenden and Grayson made buying my Traverse such an easy and enjoyable experience! They were helpful, knowledgeable, and made sure everything went smoothly. Highly recommend working with them!

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

My brother and I really appreciated Z's honest and integrity. After purchasing one of the vehicles on the lot at a fair price, my brother we as driving home and it started shuddering. We took it back to the dealership and Z agreed to meet us back at the dealership after closing to refund our money. We didn't end up buying anything else but it's good to know that he is a stand up guy.

Vehicle meets all of my needs and performs well. Repairs have been reasonable and cost effective. Overall comfort is good and vehicle is good for commuting and family trips.

I RECENTLY PURCHASED A 2000 CHRYSLER 300M FROM JASON AT CUYAHOGA AUTO. I LOVE THE CAR AND JASON WAS VERY HELPFULL AND HONEST. I SAVED ALOT OF MONEY AND GOT THE CAR THAT I WANTED.

Handles good. Wins safety awards, hope we never test that. We do like our 2015 better. My wife's sister's Tribeca kept them alive but was totaled. Can't seem to get the mileage it said on the sticker.

Great Dealership with the best Service Department. Jake is the best in his field in the Service Department. Love Serra Acura!!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

Was waited on promptly and was allowed all the time I needed to go over the car and test drive. So glad I went there. I'm very happy with my purchase.

This car is what I need for winter travel my girlfriend and I camp so it will accommodate us with that and it's fun to drive

James was a fantastic sales rep. He helped us pick out the best car for our needs and was very transparent and helpful with the car history and what they could offer. He also worked with us to get the price down on everything we needed to include with the purchase. It was great to work with him and we'd highly recommend!

The vehicle has many amenities !! Great looking and offers many things in upgrades. Beautiful looking and love the seat comfort. Nice package and great value.

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I couldn't be happier with my car buying experience. Ross at Logic Auto Sales made everything nice and easy. Went above and beyond to help right down to shipping the car. I came from Detroit to buy a BMW X1, there was someone else looking too, but never showed up for the test drive. Im glad they didnt. TY LOGIC AUTO SALES!

I bought my 2015 3.6 Limited Outback in 2019. Had 59,000 mi on it. I have driven it 100,000 mi with a small amount of maintenance. Just replaced HID HEADLIGHT BULB…$300. Ouch! After sliding sideways down interstate in my full size van, I decided to research AWD and pick. I am so happy with my Outback, it performs so well in ice and snow. I like to go out and test its ability. At least I know what it will do on bad roads. 160,000 mi and drives like a new one. New tires are always a good help for wheels on pavement.

I purchased 10 cars over the last six years. I will continuously buy cars from this dealership when you’re buying cars at wholesale pricing you should understand what you’re getting into. They have great low miles and great pricing and great deals on all the vehicles people are gonna be Karens no matter what and leave bad reviews over a $2900 car $5000 car, I have great experiences with them every time highly recommend 💪😎🙏

I've owned and driven many cars in my 55 years of driving, but none can compare with the 2011 Outback 3.6R Limited that I now own. It is incredibly comfortable, the handling is solid, assuring and predictable, the interior design is classic, the performance is stunning, and it has performed flawlessly, much to my delight.

I had about 3grand to find a car with. I went to numerous places and met with numerous people that were selling their cars and no luck WHATSOEVER! It was hard cause these days 3grand ain't much so I was scared I'd get ripped off and end up buying a beater! I was getting to the point where I really needed a car now so I was ready to kinda just buy anything.I was sick of going place to place and always ending up with 'no Car'! Anyways i went to Towpath and immediately liked the place. Everyone who worked there was really nice. Steve Suffolk sold me a Mazda 6 for an UNBELIEVABLE PRICE! He would've even worked with me if I needed to do a payment plan. I will recommend this place to all my people for sure. I totally love my car. Thanks Towpath and thanks Steve😊

I have a 1/3 mile driveway that climbs 400 feet from the street to my house. The Outback with good winter tires (I use Bridgestone Blizzaks) climbs this driveway with 10" of fresh snow on it like a mountain goat. And it's far better as a daily driver on summer days than anything else which would make that climb (4x4 pickup or a Jeep). 85K miles in six years and it's only been in the shop twice, once for a couple of recalls and once for a stuck power tailgate. One day and out both times. Only two gripes. With the 6 cyl mill the gas mileage is dismal, and the seats are too short for good thigh support (I believe they have improved the seats in the newer models)

The salesman and staff were extremely friendly and helpful. We were able to work out a deal that worked well for us. I highly recommend this dealership!

It's more than what I thought I could afford. It's in brand new condition and drives like a brand new car. We absolutely love it!