Used Subaru Outback SUVs for sale near Gates Mills, OH

My rep Ryan G was a low pressure self caring person and explained all the details and ask great questions

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Hello I have purchased numerous vehicles from Classic over the years since 2003. they are always helpful and I feel they take care of their customers.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Pat and Will were phenomenal to work with, they were very honest and upfront and helped me with a wonderful car to purchase for my kids first car. Excellent customer service

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Just a oil change but they always do a good job. They also do a multi point check of things that need to be fixed.

I have had big trucks and SUV I now have a 2025 Outback wilderness, I had to drive this outback a while to get use to it, it was hard for me to get comfortable in this outback because it sat so low, for 60 years I had a vehicle sat up high and little more room in the front seat area,I got use to it, especially at the gas station with mpg I am getting , I am getting really right around 24 to 25 Mpg I am happy.Now that I have driven this outback for about 2 months I am happy, and in the Outback Wilderness it has the best AWD on the market not 4 wheel drive, never never let anybody tell you it is the same as 4 wheel drive If they do leave the dealership on the spot. I am happy I would buy again as long the price is 40k Or less if the price crosses the 45 k I would have gotten a Toyota 4 runner, not the 2025 models but the 2024 or 2023, remember these models are around 17 mpg with 23 gallon tanks with about 275 to 300 miles per tank

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

I recently had the absolute best experience searching for a potential new car, and it was all thanks to Scott. From the moment I walked into the dealership, Scott made me feel welcomed, valued, and completely at ease.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

I love this car. Could use a little more leg room… and some of the door trim could match better, but overall, the car is absolutely amazing!

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

Had a vehicle give me so trouble a month after I bought it , had it serviced in Burton Chevy and Adam really went above and beyond for me and Brandon made it happen ! Thank you for ur help it’s much appreciated!!

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

Klaben of Kent is my preferred location for my car needs. The establishment is clean, people are courteous & they make every effort to meet all your needs.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

I had an amazing experience purchasing my car from this dealership. The whole process was so easy and smooth that I honestly didn’t even feel like I was buying a car — it felt more like grocery shopping! Everything was straightforward, stress-free, and well organized from start to finish. A special thank you to Jakob, the salesman, who was absolutely fantastic. He was incredibly kind, patient, and helpful throughout the entire process. He answered all my questions, made sure I was comfortable with every step, and never made me feel pressured. Truly one of the best salespeople I’ve ever dealt with. I highly recommend this dealership to anyone looking for a simple, hassle-free car buying experience!

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Great customer service the process was super fast. I will definitely do future car business with Carface Auto Sales highly recommend this place. Mario was our go to guy and really went above and beyond thank you for all your help!

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

We have owned two Outbacks and have enjoyed them both. They are great to drive and very safe. My only complaint would be the touch screen, and only because I prefer buttons and knobs. But overall we love the car and would recommend it.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

a very good car that we kept for 5 years and sold at 64K miles. Bought an other Subaru Outback, 2025 model, but with the turbo enginr as I found the 2.4l engine a little sluggish.

Recently bought a Jeep Renegade, very laid back, Adam and the other extremely nice staff, very attentive,helpful, always returned calls, answered the phone, no hassles, They actually care about their “Customers “ not like the Bigger Dealers, which blow you off, I’m in Mentor,which is quite a drive to Orwell, But it was worth it, ( Even won a 100$ on the Big Wheel show Case Showdown!) Thanks Everyone! Would recommend 👍🏻

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Very straight forward and willing to answer all questions even before you ask. This is the main reason I got my Honda Element EX from them. They made it easy for me to make this purchase, quick fast and easy.

Ample leg room, comfortable seating, great gas mileage, unobstructed view out the front window that allows you to see a wide view of the road and traffic. Very happy with the car. Thank you, Subaru!