Used Subaru Outback for sale near Windsor, NY under $40,000

I have been a client of the Matthews Auto group for eighteen years. I have always been met with professional and courteous service on every level. I was in the market for a new vehicle. After talking with Mike McNeal and Marvin Potter, I chose a 2018 Outback. I have never owned a vehicle that 'fit me' more than this one. I've always had a great experience at the Subaru store. They are family and treat you as such. Great people, ethical business practices and coffee, tea, soda or water. All with a smile and a hug Thank you.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

I cannot say enough about this place! I walked in, needed to get an idea of what could be done on my car since it's through another dealership and they were more than happy to accommodate and help with the problems. I had two things that were wrong with the car(or so I was told from the other dealership) and Butler came back with all these other problems wrong with the car. They called me and let me know what all was wrong with the car. A few things will be completed today and the others in the future. This is the first time I've gone to Butlers and I can simply say, they are a lot better than what I had. I can see why so many people love coming here. Everyone I have spoken to through here is genuinely polite and care to help their customers. I'll continuously come here and have work done on my car. Service department is fantastic. I have to thank a certain person, Brandon Collins. He's the one that got the ball moving with all of this and the kindness just flows through that building. Thank you butler for being so great!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

I live about 4 hours from the dealership, and I bought a great used car. Bret was the salesperson and he ensured that everything went smooth. I had an overall awesome experience with this dealership.

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

After hours of internet research, calling dealerships, and looking at vehicles I stumbled upon Jeff Kies Auto Sales. Many of the places I called within a 200 mile radius were very cold, uninformed and complicated. After speaking to Adam on the phone, I right away realized that I was dealing with people who were professional, courteous, and kind. For this reason I decided to make the 2 hour trip and cannot express how pleased I am. Their lot is organized beautifully according to year, make and model. Everything is clean and attractive. I got a kick out of their office area that had an antique gas pump and other neat decor. Adam made the entire car buying process seamless. He went above and beyond to answer all of my silly questions, prepare my vehicle and do the do all of the paperwork on the same day! It was a joy chit chatting with both Adam and his dad. This is a lovely family owned business and I would love to do business with them again in the future. Thank you I love my new vehicle so much!!

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

The texting and emailing features were very useful for me. I am a busy person with very little time to “swing by” a dealer. The dealership worked with me on trade in value for my current vehicle and has stayed in contact even though I did not purchase the day I was in.

We currently own the Outback 2024 XT, and it’s a great car to drive. However, its turbo CVT engine does produce a slight lag in acceleration and when slowing down. Just a matter of getting used to. Also had issue with the lift gate button, which broke after only two months in possession. My wife and I are in our 60s, and all our kids have their own families, so thank goodness we don’t have to drive those 8 seater SUVs anymore. This outback has been the best alternative for us.

When you invest the kind of money one does now days in a vehicle, you want a competent sales person who is patient and professional. You especially want one who goes above and beyond to satisfy the customer. Ricky is just that, when you go to Butlers be sure you ask for Ricky, he's outstanding to deal with and will be there to assist you, even after the sale. Dodge Ram Big Horn, Thank you Ricky outstanding job! Butlers needs more employees like you.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to check out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn’t fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I’m happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn’t on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we’ve run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we’d gone through what I’d call a normal car buying process. This was so far removed from any experience we’ve had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you’re looking for a car, I’d recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

Car has an excellent ride. It is quiet. The comfort, interior quality is very good including leather seats. Fit and finish is very good. I enjoy the quality.

Every person I spoke with was considerate, appreciative and AWESOME. They kept thanking ME for buying my car, and I kept thanking THEM for allowing me to buy a beautiful Hyundai Sonata!!! It’s beautiful and EXACTLY what I was looking for. They worked with me to get a payment I was comfortable with and were just GREAT!!

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

My husband and I went to the Service Center for an oil change and tire rotation. We immediately were met by Service Adviser Chris Mondolfi. He treated us as if we had been longtime service customers - this was our first visit to the Matthews Import Center’s Service Center. He was polite and made our experience as pleasant as can be. We will definitely return based on our recent customer service received not only with service but with our recent purchase of a certified used Kia Sportage.

I like mostly everything about my2021 Outback Limited XT. I hate the navigation system or the infotainment system as it is called. I have had it to the dealership 4 times in 3 years because the system is not compatible with my iPhone. Taking it in next week for a new radio. The navigation system stops working just when you need it most. Sometimes it flashes "Stay Alert" when you are looking straight ahead but if you turn the car off and restart, it goes away. Too bad Subaru doesn't make their own radio systems.

Excellent car, wish it came with more interior color choices. I waited to buy until the interest rates went down, very good deal. I highly recommend!

I have an 3,000 miles on my new basic 2024 Outback. (My only add on was a rock chip protection.). I drove from North Utah across Wyoming to Colorado Spring & learned that my vehicle has plenty of power without a turbo. It ran true and handled efficiently at the speed limit of 80 miles per hour. I added a Cargo cover (as insisted by my lady to hide valuables from prying eyes in our parking garage). One comfort problem discovered the absence of a car charger for a passenger up front. A 2nd missed item on my basic 2024 Outback are the smaller visors (The Sun in my eyes was difficult to block.). I notice road noise which interferes with my hearing conversations from my console. I am not sure if Subaru insulates the “loaded” models better? My trip took me to Galveston where We parked in a hotel long term parking for a week long Cruise. Getting to know the car this way… the driving back thru I 45 & I 35 to Waco & Dallas had me wishing I had negotiated for a few more creature comforts than the basic model provides.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

I had a fantastic experience with buying my car. Thanks to Rickey from Butlers in Sidney NY. He was so straightforward and helpful with what I needed to know. So, again I just want to give the credit for my 5 star experience to Rickey at Butlers in Sidney ny.

22000 miles no problems ,,,rides really smooth,,much better than other brands i tested ,,,this is my 9th subaru and about to buy another one really soon ,,,and i forgot to mention go anywhere in the snow ,,,it's remarkable actually

ECM was understanding and accommodating during a difficult time to be looking for a vehicle. They made everything simple and streamlined and didn't try to sell me anything that I didn't need. Good experience and happy with the transaction.

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

My son needed a different vehicle so we went to East Coast to look and was extremely satisfied with the truck he bought Chris helped him get the financing and everything went smoothly. So smoothly I went back with my daughter two weeks later and found the Jeep she was looking for. Brent helped her get the deal that worked for her. Highly recommend East Coast Motors!

mechanically sound but the electronics stink. Radio won't play. Screen insensitive at times. Not at all pleased with electronic connection with car. Wish I had my old 11 outback . Also brakes will engage without pressing to brake pedal. Get rid of the safe driving message.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

After 6 weeks of intense online research, going to dealerships and speaking with car salesmen, at the very last minute we found Jeff Kies Dealership in Apalachin, NY. What a blessing. They are not your typical car salesmen. Adam truly cared about our situation and had some great ideas on how we could purchase our vehicle. Best car buying experience ever. We will be back and so will our family and friends. We are telling everyone how we received the attention we deserved. They are an honest family business with amazing customer service and integrity. Hard to find these days. Wish we had found them six weeks ago. Sheila

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.