Used Subaru WRX for sale near Owings Mills, MD

I scheduled an oil change, same day by phone and was told it would take 90 minutes to 2 hours. I was courteously greeted by Ashlyn, my service rep (who seemed to know a lot from a discussion she had with one of the service persons) and found a comfortable area in the waiting room. After an hour I was sent a link to a video inspection where they said the engine air filter was still clean enough to not need replacement and when they lifted the car, all was in order underneath. This reminded me to ask for a tire rotation, which they did. The car was ready in 90 minutes from when I got in.

Quick and friendly service courteous knowledgeable staff . Was in and out in no time at all

We have purchased four cars from Jones in the last 18 months. I would highly recommend seeing Athena Torres, she’s amazing!

Great buying experience. Hypiatia and Oz were straight forth and professional. None of the nonsense that you get at the big dealerships. I highly recommend AutoDot.

I have been continually satisfied with Koons Volvo from initial purchase to service visits and customer service interactions. The very nice and Wi-Fi enabled showroom and waiting area makes it easy to wait for a service visit while cranking out work at one of the table tops. The video explanations and progress tracking all are great!

Took longer then expected but did a great job. Everyone was pleasent and helpful . Helped me With pricing and services. Thanks Joseph . You were so helpful

micheal is mad cool. made my entire shopping experience easy, answered all the questions i had and even some after. he was really knowledgeable on every car i asked about and explained the pros and cons of both. he’s a funny, cool, and super sweet guy! 10/10 recommend!

Another fantastic service and repair at Jones Subaru. I am always very pleased with the service and staff professionalism there. The repair work on my wheel rim was exceptional. The wheel rim had some scratches and looks brand new! I am so glad I purchased Dr. Jones when I bought my Crosstrek. Also, Mark, the shuttle driver, was very courteous. I have never dealt with such a professional car dealership. I will be purchasing all my future Subarus at this dealership.

The entire process was seamless. Aaron Ringgold our Sales Consultant was the best!! Milton Taylor the Finance Manager was efficient and appreciate him going til he extra mile. Everyone was professional, and experienced and personable. Not just your average car dealership. I. would encourage anyone looking for a new or used vehicle to check Heritage Subaru of Owings Mills out!!

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

First & foremost I want to start off by thanking Mike for his amazing service. He definitely made my car buying experience easy & smooth. I'd definitely recommend him to others who're looking to buy. 10/10