Used Subaru cars for sale near Jacksboro, TN under $20,000

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

David Kraning took very good care of us during the entire process from beginning to end. Will definitely recommend them to friends and family anytime they want a new or used vehicle.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Jay Kadlek did a great job getting me the car I wanted. He was a pleasure

I’m the 3rd owner of a 2012 Subaru Forester purchased at approx 175,000 miles and it still runs pretty good! It does burn oil up pretty quickly and mine has issues with reading the levels and won’t give me a warning light so i check the dip stick often. Mine did have exhaust issues and had to replace a rested out piping from the cat back, but mufflers were still good. Also the Oxygen sensor was a problem for awhile, which you can only use on brand for it to work properly. Gas mileage is decent for the size of the vehicle and its age. Only wish the front seats went back more bc my taller girlfriend who is 5’11 with long legs struggles to fit and be comfortable in the passenger seat.

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

Harper Infiniti - Knoxville Exceptional Care and Customer Service from Sales to Service to Finance to Matt, the GM This Team over delivers!! Five Star Experience!!

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

I was between a rock and a hard place after my Honda passed away-it drove itself to its demise due to the handbrake not on tight enough. So I had nothing to trade, no leverage. I know Subarus owned many Outbacks and they go forever. The problem is I'm 5' tall and this car is too big for me after the Honda and a Miata I have. I had 2 big dogs and felt the car would be great for a dog owner. Which it is. One dog rode on the back seat (covered) the other had the back to herself. Great for a dog owner. If you need a crate there's plenty of room. This would be a great vehicle for a children or pet family. I only have one 10 yr old dog left and this uses too much gas for me to consider a practical vehicle.

Owned this car since I ordered it new. Limited trim was worth it! At 167,000 miles I have only done routine maintenance. Synthetic Mobil 1 since I got it. Original front brakes, rears replaced only once. Solid, great mpg always. Rated at 22/29 and I routinely exceeed both by 2-3 mpg. Great in snow! CVT has NEVER given me any issues. I’ve towed boats and trailers within the 2700# specified limit without a concern. This car has been a tank and still looks like new. Paint is great, no rust or plastic degradation at all.

Sales was great. Other reviews state they did not reach out. This dealership was the most laid back I have been to. I am not sure why others want sales guys calling them back to back? I'd rather come somewhere like here. They gave me the keys and 30 mins to look over the car MYSELF without standing over my shoulder. These men DO IT RIGHT! Thank you fellas.

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Jay Kadlec was a great salesman in helping me get a Subaru Forester at a good price. Very responsive and down to earth. Not at all your typical car salesman. I felt very comfortable with him and the way the dealership is run.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Bought aBMW 5 series in less than 30 minutes. Every one worked well with the sale. Slavik was the best salesman I ever worked with in the 80 some odd cars I have bought

The Crosstrek was the most reliable car I ever had and it never failed to get me somewhere, even in deep snow and ice in very rural areas. In fact, I liked this one so much, I bought a newer model as my next car. The AWD, comfort, and ease of drive of this car is excellent,

Great salesman, and everyone was very helpful. Would buy from here again! They worked through everything quickly and easily and it was a great experience.

The car met all my needs for both work and life. Comfortable to drive long distances. Loved the heated seats in the winter. Great gas Mileage.

My wife and I recently purchased a 2025 Subaru Crosstrek from Grayson Subaru. Our salesman, Jay Kadlec, was extremely knowledgeable about the Crosstrek. He helped us efficiently find the car with the features and in the color we wanted. At 71 years old, I can confidently say Jay Kadlec made the purchase of this vehicle the least stressful auto purchase I have made. He was very patient and friendly answering all of our questions and keeping us informed how the Grayson process worked. We left feeling we definitely got the car we wanted, received a fair deal on our trade in and paid a fair price. I would highly recommend anyone in the market for a new or used Subaru to contact Jay Kadlec at Grayson Subaru.

got the car mid 2023 as a gift. it’s my first car and honestly, it’s amazing. doesn’t have anything too flashy, but gets me from point a to b. she’s super spacious, though my heated seats sometimes don’t work. the ac does break sometimes, but i love how fast the take off speed is :)

The staff was very nice and kept me updated regarding the services needed. They even took the time to was my car. They even changed the battery for my key chain.

Only gripe is no adjustable visors and side mirrors. I am short and the visors do not adjust in length. The side mirrors swing in and out but not up and down so there is interference for me. I have the seat adjusted to the max and use a cushion but still have a problem.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

Never had a single problem with my car in the 6 years I have had it! Extremely reliable every month of the year. Great car.

Deanna was fantastic!!! She made the car-buying process super easy! It was a very easy experience.

Safe and efficient. My daughter uses it for school 1,000 miles away. I feel very good about its safety and reliability. She is into the outdoors and has made several camping trips. Never had a problem. Subaru service s also very good.

Kenny and Jim did another great job servicing my Range Rover. Amazing team that always does what they say. I couldn't be happier with the service. Impeccable!

I love my car. Absolutely love it. When it snowed 14 in. I didn't miss one day of work. I get great gas mileage too.

Bought a used BMW from NAW and I would definitely recommend this place to friends and family. The cars I looked at were quality and all fair priced. The process was straightforward with no gimmicks. The price was excellent for the car I bought, and the staff made me feel taken care of throughout the process. I’ve been to many other large and small dealerships and NAW is among the list of dealerships I will go to for future used car purchases.

This car is reliable and has excellent security features such as break assist module. I really this feature especially since it saved me from hitting another car. Overall, a nice car to own.

I bought a 2009 Subaru WRX from here, and traded in my 2007 Outback Sport. I dealt with three different employees between two separate visits and they were all very friendly and knowledgeable about Subarus. The buying process was quick and easy, and the only reason I had to come back a second time was due to my bank not being open the first time. I highly recommend them if you are on the market for a used Subaru, and I will be back when I am ready for my next vehicle. I plan to have them service my vehicle in the future as well.

I just love it...plus I like the way it looks..I love the outdoors and I love to road trip. A truck seems just to big for me...this is perfect cause its like a car and SUV. ..plus its a AD 👍