Used Subaru SUVs for sale near Machesney Park, IL

We had a fledgling salesperson who was very nice but did not have much if any knowledge about Subaru vehicles. He never offered us to take a test drive nor did he share anything about features in the Outback. Luckily we already own a Forester so we had more working knowledge of Subaru vehicles than the salesperson. The salesperson?s support staff did keep us apprised of progress of the sale along the way.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

We had worked with Justin Reid in the past when purchasing a vehicle and were so pleased that we called him again for another one. Despite all the covid restrictions, our experience was great and we were extremely pleased with the way he handled our transaction. Business manager Jim Schaffer also made all the paperwork that is necessary go quickly and smoothly. We will definitely recommend this dealership to our friends.

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

After speaking with the General Manager, Jeff Mazer, it wasn't the dealership so much as it was the finance manager (who is no longer employed there). While this practice was done, it was NOT the dealership that employed the tactic. The dealership took measures to rectify the situation by terminating the employee and sending a check for the whole amount of the protection plan ($3,250) to my lien holder. It took some work and yes, I am still a bit butt hurt, but I will continue to be a customer here.

I bought my 2025 Subaru Forester the middle of August and two weeks later took it on a 1500 mile road trip. My only complaints are the funky steering (extremely sensitive) and the 11.6" Infotainment screen occasionally freezing. That's not a good thing when driving in traffic. I wished it was AWD versus continuous four wheel drive. Overall, I do like the Forester better than the CR-V I had before.

Thank you Napleton Cadillac Rockford for a pleasant car buying experience. I did most of my shopping around online and when I showed up to check out the car everything went smoothly. Any issues I had with the car were handled promptly by the customer friendly staff. Don't hesitate to shop here, these are good people.

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

Bought a car from them and experience was amazing! Quick and easy! Had an issue, was in immediately and problem was fixed immediately. While I waited, staff checked in to make sure I was ok! Went above and beyond!!

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I received excellent service from Brock Correa and Dan during my recent visit to Janesville Kia service department.Very professional.I will return for any future service on my Kia Sorento.I highly recommend.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Great service again. I have always had great service at Janesville Subaru. A little heavy handed on trying to get me into a new car.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

We were looking for a Toyota Highlander for many months and when we found one at Janesville Subaru, we were very excited. However, after reading some of the reviews we were hesitant. Happily, all of our reservations disappeared after speaking with Jeff, the GM and working with Michael the sales person. They alleviated all of our fears and were wonderful to work with. Excitedly, we drove home with a beautiful 2019 Toyota Highlander.

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

Since 2014 I have purchased three new cars at Janesville Subaru (a Legacy, Forester Premium and recently a Forester Limited). Allow me to share my experiences. The salesperson I deal with is Deana Watry. Deana sold me my first car from this dealership – but it was not my first Subaru which was purchased back in the 1980’s! I was impressed with Deana from the start. She was able to answer questions and get me into a vehicle my wife and I were seeking. If Deana did not know an answer she would find it. Over the years of brining cars in for servicing Deana maintained contact and ensured things were continuing to go well. As a buyer in his late 60’s I have dealt with a variety of salespeople in other dealerships selling other makes and models. Most in sales are simply out for themselves and will tell you whatever they like to get a sale – buyer regret usually followed. Deana is personally interested in helping us get what we wanted within our budget. She understands that customer satisfaction is about integrity, being honest, follow-up and continuing to build trust. Yes, I will continue to buy from Deana – I hope you do as well. Now for the dealership. After purchasing a 2015 Legacy the driver’s seat could not be moved forward or back. A Rockford Subaru dealership wanted $2,000.00 to replace the seat. Subaru of America had me reach out to Janesville Subaru to have them evaluate the seat. Within 10 minutes the problem had been fixed. A quarter had fallen into the seat track and stopped the seat from moving. There was no charge. I gave the bent quarter to the service manager with my thanks! I’ve only had service done there since. Buying tires - they are competitive with the large retailers. This means free rotation with oil change and free car wash. Travel is part of my job. Having a dependable car is essential. The dealership is good at keeping me updated about regular maintenance. In the service department, Jonathan and others work to schedule according to your time frame. It has been common for me to get in on short notice. I like the dealership and believe you will as well. Be sure to ask for Deana if you want to buy.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

This car is perfect for me. It reminds me a lot of my 2002 Forester which I liked very much, but with all the new technology and a lot more pep. It also rides a lot smoother. It just so happens to be one inch longer than my Forester. So, the visibility and spacing is exactly what I want. The variable cruise control and lane control virtually drive the car by itself. I no longer get stressed driving in rush hour traffic and I no longer get tired during long drives. The ground clearance and all wheel drive make it easier to drive in snow. It's the perfect car for anyone, not just an old guy like me.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

They seem like a reputable dealership, nice sales people, but, I couldn't get a definite answer why they could not offer the exact price on the car that you had it offered for. It was about $1200 more than your online ad.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

Pats speciality is personal service. His vehicles are of the highest quality. We have been extremely pleased with every car we have purchased from him

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

Have owned this 2019 Subaru ascent touring model for just over 2 years. Eye site feature is my fav. Car responds to changing traffic speeds automatically. great in heavy highway traffic. The Subaru service department at my dealership keeps it in tp top shape. I highly highly recommend this car. I'm sure the newer models are even better.

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!