Used Subaru SUVs for sale near Mendon, NY

The Crosstrek was our sixth Subaru purchased from VanBortel in Victor, NY. Need I say more?

While we spent more than we wanted to on a new vehicle, we are very pleased with our new Forester. Performance is excellent and the ability to put a walker or wheelchair into the back is easy. I can also put two dog strollers in which is a big plus for me. Auto fold down rear seats are a bonus. Handling is a breeze and our dealership excels others. No complaints...

From the friendly welcome to the hand shake at the end Andrea is a stellar sales woman. This was my 2nd Subaru from her and the process was still stress free and easy. She has taken one of my most hated tasks to almost enjoyable. I appreciate her attention to detail and putting me in great hands with Jules to go over the features before I left. I've never felt more comfortable in a decision. Thanks again!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Nick and everyone in the service dept are great to work with.My issues were explained .

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Excellent experience! From the sales person to finance manager to the delivery technician and even the service staff. I absolutely love my 2024 Crosstrek and will be a Van Bortel Subaru customer for life!

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Everyone I dealt with was courteous, forthcoming with information and answers, and honest. I wouldn't hesitate to buy from again.

I purchased a new 2025 Subaru Forester Hybrid Touring trim, and so far - with one minor annoyance - I love this car. The ride is very composed, much quieter than previous Foresters, and the top trim has all the bells and whistles. The smooth adaptive cruise control, coupled with automatic lane centering, makes for an exceptionally stress free driving experience. The switch between hybrid (EV) mode and the gas engine is seamless and imperceptible. I know that some have criticized the Forester for being “underpowered”, but the extra horsepower provided by the hybrid system, and the tweaks Subaru made to the low end torque provides all the power you need for everyday driving. The interior is super roomy, the seats are comfortable with lots of adjustments, and the facial recognition feature on the Touring trim - which recognizes saved drivers - magically adjusts the mirrors and the seat to preset positions for each saved driver. The only annoyance is that on the top Touring trim you get a smart rear view mirror which allows you to switch from the conventional mirror to the camera view. This comes super in handy when you have the car packed to the brim and you can’t see out using the conventional mirror. However, this super duper camera rear view mirror doesn’t have the garage door opener buttons. The fact that the top line Forester lacks such a basic amenity as programmable garage door buttons is baffling. Now, I fully recognize this is most definitely a “first world problem” and I can certainly live with my garage door remote clipped to the sun visor, but this seems to be a glaring oversight for a top end trim. That said, I would absolutely buy this car and this trim again. Highly recommended!

Nick was very efficient and helpful . He got back to me quickly and solved my issue completely. I would recommend West Herr Subaru !

Last November I drove my 2018 Outback Premium (which I loved) to the local dealer to test drive a 2025 Limited XT and get the complimentary $50 Visa card they were promoting at the time, and ended up driving back in the new XT. Following are my impressions after 10 months of ownership. We're big fans of Subaru's safety tech. My wife's car is a 2023 Forester, and the Reverse Automatic Braking has saved her from at least one accident. Her previous car was a 2021 Hyundai Tucson, and its reverse sensors seemed like they never worked. If safety is a priority, you won't find many manufacturers that beat Subaru (same for their all wheel drive system). The newer generation EyeSight system is superior to the 2018's. I would commonly turn off the Pre-Collision Braking on the 2018 (which was easy with the physical switch unlike the virtual switch accessible only through the head unit on the 2025) since I found it to be oversensitive when I was following someone making a right turn. The 2018 would prematurely brake which I feared could lead to being rear ended. My 2025 does not have the same issue, and while it has given me a blinking/beeping warning in the dash display in similar situations, it has not started actually braking like the 2018. For me, I have found I only get warnings from the car when my driving actually warrants it. The extra power of the 2.4L turbo (XT) was a big selling point, although I feel it's not mated to the CVT as well as the non-turbo 2.5L. There is noticeable throttle lag with the XT which you have to get used to, but man, it really moves after that momentary lag. I never found my 2018 non-turbo to be underpowered, but I definitely love the extra punch of the turbo. One of my biggest hesitancies with the 2025 was all the touchscreen buttons/menus of the head unit, but the joy of driving the car has softened my annoyance. Since I don't feel the need to shut off any safety features, I never have to look for them in the head unit menus. When I start the car, I only turn off the auto start/stop with the dedicated button at the bottom of the screen and wait the usual 20-30 seconds for the head unit to fully boot up giving the turbo/engine time to get lubricated before I put her into drive. I'm a big fan of wireless Android Auto and have found it to be very stable (and much better than the wireless dongles I tried with the 2018). I use the automatic climate control 99% of the time, so I don't miss the physical buttons and knobs in the dash (all I need are temperature up/down which ARE physical buttons). It's a great cruising vehicle with a great ride, and I look forward to packing the family inside for extended road trips. I'm happy we have the last year of the "wagon" generation of Outbacks and plan to keep it for many enjoyable miles.

VERY HAPPY WITH 2024 CROSSTREK , SHOULD OF BROUGHT IT ALONG TIME AGO. ALL STAFF VERY FRIENDLY . NO HARESSMENT

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I had a great experience. Alex was fantastic very kind and helpful. He got me an appointment very quickly and my car was completed earlier than expected! He was so thoughtful and wanted to make sure he answered any questions I had! A great experience from beginning to end! I would give a 10+

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

I had a great experience working with Bob Johnson Leroy. The environment was clean and the staff were friendly. The overall experience went smooth.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

The people that I interacted with at the dealership were friendly, helpful and not high pressure. Bobby Rosario did a superb job in explaining my options and giving me feedback.

Love my 2018 limited Forester , Great as you the very comfortable love how it drives good gas mileage so far.. highly recommend this car great for transporting kids also… Very quiet driving experience

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Third new Forester from Vince Bovenzi❤️❤️❤️ Easy, honest and great experience! We did it all on the phone. No negative surprises. A pleasure doing business at Van Bortle Subaru.

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Honest and quick response team made my experience very easy and effortless. The truck was exactly what I was looking for and with quick action they made it easy to purchase. Thanks again Balkan Motors. Great car buying experience!

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

The quick lane folks are always great, Denise took care of the service I required quickly and efficiently. She and the team exceeded my expectations!

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

Was looking for Ascent but changed my mind and waiting for 2026 Outback. Will see then

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

I recently had the oil changed and NYS Inspection done. When I returned home I noticed that the glove compartment was open and I could not close it. I returned the following day, and Jake in the service department went out of his way to make sure I was satisfied with the adjustment to the glove compartment. Thank you Jake for helping me out and getting the problem fixed. VanBortel should commend you for your fantastic customer service. Renee Shapiro (2016 Outback)

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

Staff very professional, non pressuring, very easy to work with.

I bought my 2025 Subaru Forester the middle of August and two weeks later took it on a 1500 mile road trip. My only complaints are the funky steering (extremely sensitive) and the 11.6" Infotainment screen occasionally freezing. That's not a good thing when driving in traffic. I wished it was AWD versus continuous four wheel drive. Overall, I do like the Forester better than the CR-V I had before.