Used Subaru SUVs for sale near Northborough, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

Excellent customer service. Help me pick out new tires with great recommendations. always very friendly

I have had big trucks and SUV I now have a 2025 Outback wilderness, I had to drive this outback a while to get use to it, it was hard for me to get comfortable in this outback because it sat so low, for 60 years I had a vehicle sat up high and little more room in the front seat area,I got use to it, especially at the gas station with mpg I am getting , I am getting really right around 24 to 25 Mpg I am happy.Now that I have driven this outback for about 2 months I am happy, and in the Outback Wilderness it has the best AWD on the market not 4 wheel drive, never never let anybody tell you it is the same as 4 wheel drive If they do leave the dealership on the spot. I am happy I would buy again as long the price is 40k Or less if the price crosses the 45 k I would have gotten a Toyota 4 runner, not the 2025 models but the 2024 or 2023, remember these models are around 17 mpg with 23 gallon tanks with about 275 to 300 miles per tank

Always excellent, treated with respect every time, kept informed while our vehicle is being serviced, etc.

I love this car. Could use a little more leg room… and some of the door trim could match better, but overall, the car is absolutely amazing!

Bob in his role was very cordial and patient explaining the intricates of the car that we were interested in. Tom in his role was cordial, patient and went above and beyond to meet our several needs in the process. He displayed impeccable tolerance, patience and knowledge.

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

We have been going to Colonial Chevrolet for 12 years, and it is always a pleasure to do business with them. We spoke with John Woodland again, and he had us meet with Hailey George. She was Phenomenal!! She took her time, and along with Vin and Parrish they got us into an Equinox that fits our financial status as well as our physical needs. This type of business is the reason we keep coming back to Colonial Chevrolet of Acton!! George & Brenda

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Jude of the Service Department was a true gentlemen and very helpful and courteous. He explained the process accurately throughout the entire service maintenance process.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Clay Subaru has great customer service. Ben did a great job on my recent visit. He was very knowledgeable and keep me informed on the maintenance plan and how long it would take to complete the work. I would recommend Clay for Subaru service.

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

Jacob Mahlert sales and leasing consultant was awesome and informative! Shamus Gallagher great financial advice

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

I leased a Jetta on January 24, 2026, and Jens Albrecht was helpful every step of the way. I had some unusual circumstances and Jens handled them with aplomb! I would recommend the dealership AND Jens without reservation! Herb Crehan

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Long Subaru people are professional and helpful in every way. They are prompt with my scheduled appointments and flexible with car related issues when needed, resolving the problem with their Subaru expertise. The dealership is clean and organized making each visit pleasant for their customers. I own two Subarus and my teenage granddaughter just purchased a new Subaru with an emphasis on its safety features.

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!

Described my issue, any other maintenance I wanted done, was given the price up front, sat and waited for the job to be done, paid for it, went on my way. Free coffee, other drinks, and snacks. A nice Home DIY channel playing on the screen in the waiting area. 10/10 how it should be.

the forester sport is very reliable get 26 mpg on most of my daily commutes. Drives great in the winter (even though I have the same tires they came with). Traveling in it on road trips are great, 31 mpg using the cruise control and lane assist. It's not a very fast SUV but it honestly worth it. I tend to speed, but it's not something that actually bothers me. I was worried it would be too sluggish. I picked the forester for my road trips, and extra stuff I drive with.

What a positive experience from beginning to end. I never did business with ActonToyota previously. I was in the market for a used vehicle and Ron a very talented and knowledgeable sales person reached out to me and helped me identify exactly what vehicle I needed and gave me great suggestions and options. He allowed me to test drive the vehicle that I identified and worked with me to get the best price possible. It was a used car and he introduced me to Jeff The manager overseeing that department. What an experience and a very genuine honest individual who educated me on the different vehicles mentioning not only the positive, but also some of the downsides of owning a particular vehicle, including high maintenance costs or gas mileage concerns. In addition to Ron and Jeff. I was very pleased with the finance department in terms of how easy the process was and allowing me to pick and choose which Service plans if any work best for me. Jo and Josiah were awesome to work with. I have owned and purchased a number of vehicles from other dealerships. Normally the finance people are very formal and can Sometimes make the consumer, uncomfortable and anxious. It was the complete opposite with these guys. One last shout out to Jimmy and his talented team over at Acton Toyota! Jimmy came up to me and introduced himself and was as down-to-earth and friendly as one could imagine. I really felt like I knew the guy for years. The whole process was awesome and the people there made it so comfortable and easy to purchase a vehicle that I would highly recommend anyone looking for a vehicle to at least give them a try. I’m sure that you will walk out with the same positive experience as I did.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

Devid and his team are excellent! It was my not first time service at MetroWest Subaru. Always friendly, professional, knowledgeable! All of your work is appreciated!

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

Great customer service! Giselle always greets you with a smile, is knowledgeable, has answers for all questions. Comfortable waiting area. Car is cleaned and always look great when I leave!

We have owned two Outbacks and have enjoyed them both. They are great to drive and very safe. My only complaint would be the touch screen, and only because I prefer buttons and knobs. But overall we love the car and would recommend it.

It was a great experience!!! They were very helpful to me going through the whole process of buying my truck!!!!! I would recommend them to all my friends!!!!!

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

John Hansen is a great service advisor. He went the extra mile in explaining the service for the day, and the service was completed quickly and professionally. I would recommend him and Westboro Toyota any time. Great folks.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Everything looks spectacular when I walked out after finalizing my purchase, if I had any doubts about the service I'd have gotten, as the car I bought, I was to the utmost satisfied. Very professional, great team. Thanks guys, and best of luck! I'd definitely recommend this dealership without any reservations or doubt! Beautiful cars everywhere, used and new; the satisfaction I left with, I want to give a big thank you to the whole crew.

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

My wife and I have had wonderful experience buying the new RAV4 XLE 2022 from Westboro Toyota. Ricky was the first salesperson with whom we discussed the need for a new car. He is very professional, knowledgeable, and respectful and explained everything that we need to know about the new car buying process very patiently. We had to wait for more than 2 months to get the car with the color of our choice. Whenever I called him or texted him, we have received responses which encouraged us to wait patiently. 3 days ago, we have received a call from BB, a genuinely nice, knowledgeable, and respectful salesperson or manager who explained to us the availability of the Car with the color of our choice. We have had friendly conversation with BB and the Finance Manager, and we got the car in 2 days after completing all works related to Car buying. It has been a wonderful experience. Also, we would like to let you know that we have been getting excellent service from the Service team for other Toyota vehicles for 11 years. We would highly recommend Westboro Toyota for great buying and service experience.

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

Great to do business with,very helpful and informative.would buy again from them when the time comes

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.