Used compact SUVs for sale near East Longmeadow, MA

Sales agent very knowledgeable. Didn't feel pressured by staff into committing. Answered emails back promptly. Overall, good experience.

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.

I have driven Volvos for a very long time. My 2002 V70XC was my absolute favorite. I just donated it. My first impression was the dealer and I went with one closest to my home. My big mistake. THE CAR - for an SUV the seats sit very low and are not very adjustable. The gear shift functionality is very difficult to get used to - and all the alarms. Being a mechanical engineer, I liked, no, loved the older Volvos for their functionality and interior space. The XC60 has very little cargo space. There are too many bells and whistles you need to QR scan the visor for the manual! The mpg are pitiful - I am getting maybe 15 mpg, with little pick up- the 4 liter engine is not as good as the predecessors. I was worried about the no "cold weather package" - all volvos anywhere have the same battery and the sales guy had no idea what cold cranking meant. HOWEVER, I must say when we had an ice storm and the car was a solid piece of ice the doors opened and the car started right up. BUT it did take 30 minutes + to warm up the windshield to get rid of the ice. AND my hands were so cold trying to scrape the ice off - they were too cold for the display to read my touch! The sales rep was so proud of the heated windshield wipers (?) -I prefer being able to raise the wipers during a snow storm. Here you have to put the wipers in maintenance mode and then move them out. Too many steps to get basics done (and have warm hands). I also can't stand the smudged touch screen from all the swiping and touching. Just looks dirty. BTW don't buy accessories from the dealer. I wanted rails for the top and they were asking $800 list but I could get them for $500. You can buy them from amazon or Volvo direct for $200. It's a Volvo and I have high expectations. I think it is an expensive car and I have not owned it long enough to determine value.

Went over and above to have the used car I bought spotless!

Vecdet Yagtu was very attentive and knowledgeable. This is the third car we purchased from Vecdet. Also, the financial process was easy. Tyler Durdan was efficient and helpful during this process.

I've been a customer for about 8 years and have never been dissatisfied with the service and sales department. The service associate Peter Busher informs me of every aspect of service for our Volvo's. We have Tony Dinino perform all the service and we leave with confidence of peace of mind that it was done correctly. Our sales rep Vecdet was able to find me a great S60 that's been pure joy to drive. These are the reasons that keep me coming back and allow me to give Gengras Volvo a 10 rating.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

They were courteous and thorough and on time. Everything works well. What more is there.

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Serviced my 2016 Volvo S60 at Mitchell Volvo Simsbury with Sammi as my service writer. Sammi was very attentive covering all details of my service request. Car was serviced accurately and on time and vacuumed and washed before scheduled pickup. Sammi provided the completed checklist and inspection video before pickup. I am very pleased with the whole experience.

My review is exclusively for the service department. Since buying my Volvo from another dealership I chose to have my x90 serviced at Mitchell. Sam Savage has helped me replace a heat sensor and recently assisted us in getting new tires. She really knows Volvos and has been an invaluable help every time we bring the car in for servicing. Her expertise is one of the reasons why going to the service department is a good satisfying experience. My husband has a x70 wagon and he is as happy as I am with Sam!

Excellent service from the minute I dropped my car off until I picked it up the next day. Sam went above and beyond to help me get the right tires and make sure my car got detail cleaned as well. I never felt rushed and really appreciated the beautiful xc 90 loaner that Mitchell made available to me! Top notch customer service!!!! I always feel well taken care of at Mitchell Volvo service!

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back