Used SUVs for sale near Concord, CA under $20,000

Came here for service in June and Jenna was an amazing service tech. This woman goes well above and beyond to make clients feel valued and important. If I could give 10 * rating for her patience with all my questions due to this being the first American owned car I have ever owned I would. She has been ultra patient and kind as I bring issues to her that need to be looked at under warranty.

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

Mr. Bao is very helpful and very easy to work with. His an awesome person and really provide to what kind of car I need for my family. See him and you guys wont regret.

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

Bao is a very dynamic salesperson and I have made my fourth purchase of a car with him today. Working with him is virtually seamless and he always has my back. He is the best thing since sliced bread, 🙂

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Bryan Rice is the man to see when visiting Ford Fairfield, he made everything smooth and easy. They worked with us on pricing and trade in, well done to the whole team

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

I recently purchased a new Toyota Camry from Hayward Toyota, and I couldn’t be happier with the entire experience! From the moment I walked onto the lot, the sales team was incredibly welcoming and knowledgeable—shoutout to my salesperson, Mike, who patiently answered all my questions without any pressure. The inventory was impressive, with a great selection of models and trims to choose from, and they made the financing process smooth and transparent. No hidden fees or surprises, just straightforward deals that fit my budget. The dealership itself is clean and modern, and they even threw in some complimentary services like a free oil change. If you’re in the market for a reliable Toyota, Hayward Toyota is the place to go—highly recommend! Five stars all the way.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Very nice service. Everyone willing to Help Diego Madrigal. the Sell person went out of his Way to assist us. very Happy with service site Management very nice too and every one at the dealer.

Bought my first JEEP at 56 years old with 123k on the clock the 3.6 is a great little 6banger has cold air intake , yellow top Optima battery 3 in. lift on MT 35s with Rough Country suspension, rock lights , Niilights out front and back on and in Rough Country bumpers and 10k lb winch up front with new Peddle Commander under the dash .

I had an excellent experience with Robert at Elite Motors. He was incredibly helpful and polite throughout the process.

Its so comfortable, fast, sport, low mileage, so clean . It is 2013 with 67k mileage, honestly so clean look like new car .new tire and full service

I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

They were professional in their email back even though I didn’t buy a car I will continue to look at their business in the future

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Andreas provided excellent service. He advised me to add oil, prior to my appointment, which probably saved my engine seizing.

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!

Carmax was very professional and great at helping me out with the car buying process.It was my first time getting a new car so they were a great help .They had me in and out with a car in no time .

I bought my 2016 Rogue SL in 2019 with 32,000 miles on it. It is now 2025 and it has 223,000 miles on it, and I still drive her daily with no issues. I have had to replace the car battery once and the fob battery twice. I also had to replace the front wheel bearings about 2 years ago. That is it! No check engine lights no engine or transmission issues, no sun roof leaks. Everything she started with still functions as well as the day i got her. This has been the best, most reliable incredible car i could have every asked for. I can not speak highly enough of the Rogue and am currently looking at getting another one and saving what is left of this one for my daughter.

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I have a 2015 Nissan Rogue SV AWD and it has always been reliable and never had any mechanical issues with it. I really believe the mechanical issues some owners experience comes down to regular maintenance being done. It’s a great looking SUV and it’s no wonder there are so many on the road.

I recently had the pleasure of purchasing a 2006 Honda Element from Diamond Auto Sales in Alameda, CA, and I must say, my experience was absolutely phenomenal. Alex, the owner, went above and beyond to ensure that I had the best car-buying experience possible. Not only was Alex working on Father's Day, but he also had his sweet daughter Sophia helping him at the lot. It was heartwarming to see their dedication and commitment to their customers. I was torn between choosing an automatic or a manual transmission for my Honda Element. I don’t mind the convenience of an automatic transmission, which came with a roof rack and mats, but I really desired the thrill of driving a manual transmission. Alex came up with a brilliant solution. He suggested that my family and I go to lunch while he swapped the roof rack and the mats for me. And to top it off, he even offered a generous $1,000 discount. The level of customer service and attention to detail displayed by Alex truly exceeded my expectations. He went the extra mile to ensure that I got exactly what I wanted while providing outstanding value. In addition to the exceptional customer service and attention to detail, I should commend Diamond Auto Sales for making the paperwork process quick and painless. I have worked in the industry, and it is often not like that. Alex and his team ensured that all the necessary paperwork was handled efficiently, allowing me to get in my fun new Element asap and get home to spend time with my folks for Father’s Day, and less time dealing with administrative tasks. The smooth and hassle-free paperwork process was yet another testament to the professionalism and dedication of Diamond Auto Sales. I cannot recommend Diamond Auto Sales enough. If you're in the market for a used car, I urge you to pay them a visit. Alex will take care of you and make sure you drive away with a smile on your face. I will definitely be giving them my business again in the future, and I'll be telling everyone I know about this fantastic dealership.

Had this car for seven years, never any problems, very low mileage. Very nice to drive, smooth gas mileage around 30 mpg. Traded it in for a new forester, I actually was ready to cry, when I left it. Very reliable.

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Traded in my Tahoe for this and have loved every minute driving this car! I have one in a car seat, and still have plenty of room. Such a smooth drive. I test drove so many cars and this by far beat them all. You get so much for the money, plus great safety ratings!

I had a great car buying experience. I would definitely come back. The team was very helpful and made the experience a good one. I highly recommend this car max location and the people who work there.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Love how easy the process was and even more so that it wasn’t high pressure. Every person I had interactions with during the process was super kind and patient (I’m recovering from spine surgery, a little foggy occasionally) I super appreciated being able to work with Bella on my purchase/paperwork. She’s very kind and personable. Many thanks

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.