Used full-size SUVs for sale near Carol Stream, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Have had lots of problems with the wheel sensors. New tires and new sensors and still have the same issue. Shows tire low and it is not. Just car not even two years the air conditioning would not blow out cold air. The compressor in the back went out, need to be replaced. Side car waring lights come on sometimes even though no car anywhere near me. Fold in mirrors are a joke the driver side comes in and out, however the passenger side sticks. Dealer said yeah that happens. This car is garage kept!

Everyone there was great especially my Salesman Chris answered all my questions and was willing to work with me without the usual pressure this is my second purchase from them

this 2023 bmw x7 is even bigger then before and it espcillly nice car. the interior is very spacious and a whole fmaily could fit in their. it is also veyr rleiable and it is also really comfortrbale when I sit in the 2023 bmw x7. it is so better thne the older ones and it has excellent diegshn and exterior styling. it is veyr nice and veyr good lights as well.

Ken and the team at this dealership were above and beyond. Purchasing a vehicle can be stressful, but they made the entire process smooth and easy. Thank you! I love my new car!!

I purchased 2024 Lincoln Navigator few weeks ago. After researching the Mercedes GLS 450, BMW X7, Audi Q7, my intention was to purchase the Mercedes GLS 450. On the day to make a decision, I decided to test drive the Lincoln Navigator. Once inside the Navigator, the interior space, materials, and comfort immediately put the brakes on the Mercedes. The seats for the driver and passenger were the most comfortable I'd sat in (30 way adjustable). The amount for wood detail, gave the cabin a rich feel. Lincoln's decision to keep buttons and nobs to control basic functions like climate control, music volume and seat comfort like heating and ventilation were a real plus. The trend recently is for auto makers to use larger digital touch screens to control many if not all the functions in the car. ( Range Rover sport, Telsa SUV's). The second row captain chairs with the center consul felt more like a lounge area, plenty of room. The main difference between the cars I evaluated was the ride. I found that I liked the higher and larger driving presence on the road. I will say the Mercedes GLS had a smoother ride and the BMW had a more agile driving experience. However , the independent suspension system with road anticipation technology in the Navigator provided a smooth and comfortable ride. The technology on board the Navigator make driving this full size SUV very easy. At the end of the day, I realized, I wanted a comfortable, spacious, well appointed SUV, and Lincoln Navigator "checked" all the boxes.

The sales manager, Jeff, contacted us right away and was very responsive and helpful. Purchased vehicle and shipped it to us in a couple days. Happy with experience. Would recommend and would buy from this dealership again.

Owned this car for over 10 years and had 0 issues. Great family car that will fit 3 car seats across the middle seat. So much leg room for older kids as well and was a top selling feature. Numerous bells and whistles that are similar to newer cars like lane departure, blind spot and 360 camera view.

Samuel Brennan at Ogden has responded quickly to every question. He has been patient, which is important because I live two states away and can not physically inspect the vehicle of intetest.

This is one of the best Mercedes dealerships if not the best in the Midwest region. They ALWAYS do a professional job and take good care of me

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

10/10 experience. Definitely worth the drive to get the car I wanted. Brian was great! He got us the best deal on a brand new suv.

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

Worked with Brian Newcomb, he was amazing! He made the buying process a breeze! Highly recommend!

I love my car. I love the way it handles, and the confidence I have in it when I’m on the road. The room in it is fantastic. All the room I need for when we travel.

Lori was absolutely amazing! She stood by her word in helping us when our concerns felt like they weren't being heard. I highly recommend her to anyone looking for assistance with challenging issues. We absolutely loved how she took care of us and she has made our experience in working with Woody Naperville excellent!

This is a luxury suv with plenty of room. I'm still learning the features. It is a smooth ride with a great interior. Great for towing a popup camper.

I had a great experience. I was in need of a new car, and they helped me so efficiently. I got a great deal in the car I wanted in the color I wanted. I am so happy I went to woody in Naperville.

The Yukon checked all of my needs, I have plenty of room for my children and my Great Danes. I enjoy driving the Yukon and how it handles, overall love this vehicle!

Excellent service even delivered the new car door to door very convenient. They made the whole car buying process very easy. I would highly recommend them to anyone who is interested in a buying a new car.

Bought a demo car . The Acadia has been great . Wife’s car . She likes it . Roomy and good gas mileage . Would also make a great road trip vehicle if I didn’t have a full size Ram .

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

Had engine issues but GMC resolved. Love the air ride. Handles well on the road. Gas mileage is typical for these suvs. Love my truck

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

This not only looks hot it is so comfortable to ride and drive. I was reading all the other reviews before buying and they all stated how comfortable it is. You have to experience it to believe it. Lots of interior room and love the loaded accessories. I can't wait to see the EV version coming out!

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

Great vehicle. I would buy another one in a heartbeat. It rides good and has great performance with the 6.2 engine!! For an SUV, it is very quiet.

I gave them 2 days notice that I would be there at around noon, I got there at 2:30 pm. The man who helped me was very nice; unfortunately they had sold the car I was interested in earlier that morning.

this car met all my needs it has plenty of leg room in the front and back very clean adn runs great thanks again IWD!!!!

Even though I didn't purchase the vehicle I initially was interested in, the entire encounter with this dealership was impeccable. The owner and his salesman were helpful, patient and respectful. As an individual with autobody and mechanical knowledge, I highly recommend this dealer.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The Acura Advantage team in Naperville are great to work with and very transparent. The salesman, John Nanni, answered all questions that I had and was able to provide information on the car that I wasn't aware of. Would strongly recommend dealing with Acura Advantage in Naperville, and consider yourself lucky with John Nanni as your car salesman.