Used SUVs for sale near Hoffman Estates, IL under $20,000

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

I LOVE this car. Love it. The pickup is amazing and the car is extremely comfortable. Bonus points for a great stereo system! It’s my favorite car I’ve ever owned (I’m 54). Five +++ stars!

Let me begin by saying I have been looking for this dream car of mine for 2 years now, after countless hours with countless different dealerships, I finally found what I was looking for... a gorgeous gray metallic Genesis G80 Sport AWD V6 3.3L Turbo...365HP Luxury Sedan, CPO, Certified Pre Owned Genesis, heads up display, front, rear and side mirror cameras, Android auto, the works! Took months of dealing with dealerships, and the Salesman that helped me at Algonquin was so patient with me... You can't find these in my side of the country, they're all in the East coast, I was an out of state buyer from Colorado and tons of dealerships and their salesmen wrote me off but not this one, many not taking me seriously... but Casey from Algonquin Hyundai was the hero I needed... Even after times when the deal fell through, he would follow up with me, making sure he was still there to help me with this purchase... finally after a couple months and all the stars lined up, it was time to make the purchase, and Casey's steadfast dedication to make sure I was taken care of paid off. I literally bought the car, without even seeing it, just from pictures, from Colorado, then flew out to pick it up. They FedEx'ed me the paperwork, I signed it, sent it back then flew out to Chicago to pick it up and drove it back. Not only that, Casey himself picked me up at the airport and drove me back to the dealership 1 hour away! Talk about Genesis customer service! What do you expect when a luxury fully loaded 2022 4 door sedan goes for 58k when it's new you're buying primo goods... and mine was a 2018! After all the time I spent with Casey going back and forth, I felt like I made a friend, not just someone trying to sell me something...If you buy from this dealership, ask for Casey, he will take care of you like he did me, I'll never forget him and will always appreciate what he did for me, Thank you Hyundai Algonquin and Thank you Casey for making my dreams come true...

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

Great service, fantastic service advisor, and a wonderful dealership! Jacob is a pleasure to work with.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

My experience at Grand Subaru was grand. They did my oil change and checked my car for weaknesses. My Crosscheck passed with flying colors. My car is 10 years old and was the first hybrid back in 2016. When I received my color it was cleaned inside and out. I loved it!

I've owned a 2011 Subaru Forester for years and it has been supremely dependable through northern Michigan weather. Super cold to humid and muggy, it's been a comfortable, reliable ride throughout.

It was easy to schedule the maintenance, I actually waited for the service. It was done in about an hour, and now it drives like a new car. The service writer was very helpful!!

This vehicle has has taken my wife and me cross-country, as well as several other long distance trips, with a sum total of only one flat tire and no other mechanical, nor electrical issues at all! Any repairs have been moderate and frankly expected given the high number of miles (150,000 so far) on it. I expect to keep it for another year and a half.

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

Purchased my '17 DD GT with 25k miles on it. Have owned for around 4 years and now have 66k miles. Haven't had any issues. Routine maintenance only. Love the style and comfort. Interior seats are comfortable for long drives. Mine came with lifetime oil changes. Dealer support has been good (although we've only had oil changes so hard to say). I'm hoping this continues.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

The 2017 BMW X5 is the ultimate SUV that meets all my needs. It perfectly balances driving experience, comfort, practicality, and luxury. Driving the X5 is a joy, with its powerful engine and responsive handling. The air suspension provides a smooth and comfortable ride that surpasses many peers. The spacious interior and well-crafted cabin offer a luxurious experience for passengers. The X5's practicality is satisfying, with an enormous cargo space and ample interior storage. Advanced technology and abundant comfort features further enhance its all-around capabilities. Overall, as a top-tier luxury SUV, the X5 stands out among its class and meets all my expectations for an excellent SUV. It remarkably combines driving pleasure, comfort, and practicality, delivering an outstanding overall experience. The X5 is undoubtedly a top choice in its segment, worthy of consideration.

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Julian was a great experience and very helpful liked working with him and his management

My third RDX.Purchased in 2018 Was the last year of the 6 cylinder.My first was 2008 turbo 4 cyl.awd.Great car and peppy.Second was 2013 6 cylinder.Even better than the 4 cyl turbo. Now 6 years into my 2018 rdx I have no regrets.Love the peppiness of the 6 cyl and I'm using Michelin Cross Climate 2's for 2/3 of the year and michelin iceX for winter driving in NH. I know I could get better gas mileage with a hybrid but am unwilling to go to a lesser performing vehicle. I never have dealer service but go to a local mechanic for all maintenance. I love this car! Has 105,000 miles.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

I love my Acura RDX. To me. It's like a luxury vehicle, love everything about it. If I ever got a new SUV, it would definitely be another RDX

Terry Scudieri was fantastic to work with. He was honest, patient, and genuinely listened to what I needed without any pressure. He made the entire process easy. Highly recommend Terry to anyone looking for a car.

This car meets all of my current needs. I love all of the accessories inside of my car. Especially, the USB port. I will definitely stay with an Acura.

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

I bought my Pathfinder Nov. 2019, I've had no problem with the way the truck runs, smooth ride, the only problem I've is my backup camera doesn't always work, it's just a black screen, so I just judge my back my the sensor beeps. That's my only problem so it get a thumbs up from me.

Had a good experience buying a used car here. Worked with Sam. Avoided the xx that I've gone through a some other dealerships. I would buy here again.

Bought it used in May 2022. It's a 2016 Buick Enclave awd Tucson Edition (displayed as leather). It's a nice car, was around $28,000 from carmax with 70k miles. It's first problem occurred in June 2025 when the ac stopped working, it got fixed. Only major problem was at 105k miles when the transmission had trouble. Reason why was because the dealer said it had the 4,500 lb tow package, but it was missing a crucial part needed to tow. Transmission was fixed, and car still runs fine to this day at 108k miles. 3.6L V6 288 horsepower.

Dion was the best I have experienced. Very patient and too salesy. Would highly recommend going to him and the finance guy was amazing too.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I recently bought a 2014 Hyundai Sante Fe Sport that I found on Cars from Muller's and I am beyond satisfied. My sales agent Mike Stillwater was extremely personable and made the process very smooth and Jeff Glickman Finance Manager gave me the best finance and warranty options I could have gotten. They were even better than the pre-approval that I walked in with. All in all A++

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.