Used SUVs for sale near Hoffman Estates, IL under $20,000

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

I came him last week to purchase a 2024 Nissan Sentra. I worked with Antoni from sales. Overall great experience and great car. Thanks guys.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

Very good service! We are happy to have bought a car from this dealer! I?d recommend them to anyone! The salesperson was very polite and she knew the vehicles!

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

"Jakub Sales delivers exceptional service, exceeding expectations with top-notch quality and professionalism. Highly recommended!"

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Quick easy go a recall service and oil change. Very good communication and easy to navigate appointment. Highly recommend

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

My wife and I were going shopping for a new SUV at a Subaru dealership but weren't sure about the CVT on the Forester when we ran across a used 2014 Tiguan with only 1,700 miles on it. We both liked the functional but restrained look of the interior of the Tiguan with its smaller, well-integrated screen rather than the fussy look of dashboards in other cars. This Tiguan was the SEL with every option other than 4 motion. With nearly 80,000 miles on it, I am still pleased on how it handles in Los Angeles freeway traffic. It has enough power to smoothly merge onto freeways and it has very tight and true tracking despite freeway bumps and potholes. Reliability has been very good. This model year solved the chain tensioner issue plaguing earlier years and this was also one of the last model years to be built in Germany so its fit and finish has held up very well.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

All as promised, extra discounts I didn?t know I was eligible for. This says it all and anything else would be redundant. Jordan great to work with.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I thought Josh was wonderful. Not only did he take care of the items I had asked him to, but he also reattached a piece of trim that was loose. I was very pleased!

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.

Fast, efficient, friendly, wonderful, second time buying from this dealership. I highly recommend Denise, she is wonderful and Dennis in finance was great whole thing took 2.5 hours and we were off the lot smiling.

The best car I have owned. Bought it brand new, now I have about 30,000 miles on it and I have had zero problems! Take care of your car and you won’t have any problems!

I and my wife only use the dealer's services for maintenence and repairs. We are always satisfied with the quality of the repairs and the friendliness of the office technicians

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

This car easily met my expectations on comfort and performance. I love the color of the car and the interior. The car is easy to maneuver. Thank you Bryan Koestner.

Great people and great cars! Pleasure to drive my new M3H purchased from Eric Fragassi & Anthony (manager). Highly recommend. Thanks guys

Bought a 2018 Mini Countryman Base model pre owned and have loved everyday with it. Only had one issue and that being something with the Valve Gas Breather. I have yet to fix it yet and it’s been about 3 months. Doesn’t cause any noticeable performance issue (besides the decrease in fuel mileage), just the check engine light on. Other than that, I drive this around the island. Very easy to park and maneuver around. I am planning on getting the newer Mini Countryman about 2 years after they’re released so they can work out all the kinks and stuff.

Good guys to do business with.. they helped with the selection & finding the car we were looking for. Especially Christopher Roberts & Joe worked hard to make our experience enjoyable

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Very great process with Dion helped me through every step of the way he was very fluent and very attentive to me and my fiance

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Went knowing what I wanted. We was able to make a deal and out of there in no time. Tyler was great and definitely refer him to others

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

Sam was great to work with when buying a pre-owned Audi A5 for my son. Very personable and knowledgeable. My only gripe about the dealership is the car was on E (no gas) when we went out for the test drive and the used car manager really low-balled us ($500) on the trade.

2017 GC Limited 4WD. Bought it 3 years ago with 53k miles and now approaching 108k miles. When we bought it, we went to fill the tank for the first time and the gas pump kept shutting off. Turns out there was a known issue with the fuel filler neck assembly. The selling dealer replaced it under warranty and we literally didn't have another issue until 100k miles. At 100k miles took it in for new spark plugs, which is normal maintenance, and found the radiator leaking. The new radiator was not cheap. Have not had any other issues, just replaced the factory original brakes, they made it almost to 108k! We live in Minnesota and this vehicle is an absolute beast in the snow. Put it in snow mode and it is very stable and feels unstoppable. It is a comfortable long distance cruiser and gets decent mileage on the highway, between 24-27mpg. The UConnect system is very easy to use, and the nav is pretty good, but the whole system operates quite slowly. That's a minor complaint I think. Overall we are pretty happy with our WK2.