Used SUVs for sale near Independent Hill, VA

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Not really sure I understand but the GMC maintenance that I bought through a different dealership wasn?t as straight forward with other dealerships but she still made it a very easy experience. She explained how the maintenance contract works so moving forward it will be easier. While I did end up paying for service I am still very satisfied with the service that I received and I felt like I was well taken care. I will continue to use this dealership due to the level of of care I received. Great service!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

One of the top 3 best SUVs in the market by far, only rivaled by RR and Bentley. The quality is flawless; it drives like a car but with the comfort of a luxury SUV. Best of both worlds. I have a 911 and I am shocked how fantastic is the driving experience of the Cayenne

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Initially Carl was standing in the rain as I got out my vehicle and I asked him why was he standing in the rain? He replied that came out to greet me. Carl listened to me and brought out some options but they didn’t speak to me. We decided on a specific model and I gave them 3 color options. Given that Carl was still learning the sale was finally assigned to Dwayne. Dwayne shared that he would loop Carl into the purchase. Dwayne and I discussed my desires as we conversed in a little small talk, while remaining professional. Dwayne brought the Manager into the conversation and shared my interest with him. Dwayne worked diligently on confirming the vehicle for me. We closed the deal. I must say that this purchase was challenging but Dwayne definitely put the customer first and made it a pleasurable experience… Thank you all!!

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

We bought a 2022 Toyota Highlander and we’re very pleased by the overall experience. We felt we got a good trade-in for our car and a good price on the new-to-us car. Our salesman was Sultan Mansoor and he was helpful and knowledgeable. I would certainly recommend this dealership based on our experience!

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

I really like my 2022 Acura MDX, it’s a luxury SUV. It’s pretty and it’s just for me. The problem, I have only had it for 22 months and the starter went. It cost us $950.00 to replace the starter, that didn’t include the labor. Thank God my husband has quite a bit of knowledge on installing starters. Problem number 2, reverse light needs to be replaced, that’s the hold panel and the cost is a whopping $500.00 and something dollars. The 60,000! mile maintenance has to be done in the next few months. The dealer charges $1,325,00, Honda charges $835.00 but it has to be done. But again, I love my car and I plan on having it for years to come.

Really like the staff, and the manager. Especially SooAh was very friendly and easy to work with. He was very professional and walk me through every step with all the details my car needed. I greatly appreciate their honestly about why the Audio and Connectivity wasn’t working and it has to do with one of the service they’ve instituted after purchased.and I will recommend them to friends and family and I will always trust them with the service for many more years to come. Thank you all.

Purchased a 2020 Acura MDX in August 2024. Very reliable, luxury, decent on gas that has a nice V6 engine. I like the 2 screen display, the on and off button for the radio is fairly cheap. Love the LED front lights! So far so good!

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

This vehicle is a great style and was a great buy for the value of the deal. A 2017 with only 5500 miles was like buying a new car

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

I bought this car because of the deal that Hyundai provided. I didn't test drive the car till after I purchased it. It is a very pleasant surprise, as it is better than I expected. I like the appearance and the comfort, plus it's great for grandkids with the third row. The gas mileage is very good as well. Highly recommend this vehicle.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Very friendly and good staff. Joe helped me getting my new, but used, car with bery smooth transactions. The finance person was also very helpful on the last step. I give 4 starts because I was not able to talk to anyone after the service. One thing I would recommend is make sure you have all ready before walk out with the car, otherwise, it is hard to reach out to them again. Other than this, 5 star dealership.

As over many years Buick is in the background, however I have owned both, and the Buick outshine the Cadillac ever year. If you want to impress other 's and spend money go with the Cadillac if you want to enjoy your car buy the Buick. That said start looking at the envision on up

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

Ashley & co handled the repair with my Mustang well! The catalytic converter failed and fortunately fell under warranty. Dropped it off and picked up with a few days with no issues.

If you want a comfortable, stylish, and affordable suv for your family this is the car for you. Makes me feel proud when driving it and holds its own compared to other luxury suvs that cost a lot more. My only complaints are that it’s a gas guzzler and at this price point all models should come with the digital speedometer dashboard and not just the highest trim levels.

I had an excellent experience! The Tysons team go above and beyond to ensure you find the perfect car for you at the right price. Shout out to Mike, Lesley, George, Valerie , Emilio and Sam. Thank you!!!

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

My experience was good. However, because the used car was not a Volkswagen, the salesperson did not know a lot of details about the Audi I purchased.

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

I had an excellent experience purchasing my car at Audi Tysons Corner today. The entire process was smooth, transparent, and truly enjoyable. Big thanks to Manni and Michael for their outstanding service — they were professional, knowledgeable, and incredibly helpful from start to finish. I’m very satisfied with my purchase and highly recommend this dealership!

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.