Used SUVs for sale near New London, CT under $20,000

Jimmy Yilmaz is great! A great time getting a vehicle. He was super friendly and helpful. Good sense of humor too. I highly recommend him and the dealership.

I picked the Jeep Renegade in the Trailhawk model because it is the only car in the compact category that also has excellent off roading capabilities. It completely beats out the other "off road" vehicles in its class like the Crosstrek or trailblazer. It also works excellent as a daily driver and great on long highway drives, having way better gas mileage than a pickup or wrangler. No road noise like you get in a wrangler or a truck with big off road tires. I've had this car for a little over a year at this point, with about 7000 miles, and the only thing I can say was any kind of issue was I got warning lights on my dash for the lane sensors, but they were just dirty and a quick wash fixed that problem. I can't say much for reliability just because the car is still so new. I have the leather trim upgrade that you can get with the trailhawk, but even with that the quality of the interior is lacking compared to other vehicle brands at the same price range and category, like the Crosstrek, but looking at Jeep's other vehicles like the Gladiator or Wrangler, it fits right in. Everything does feel high quality. I'm very picky about road noises and rattling panels or vibrations while driving, and I haven't had anything at all yet with this vehicle even when driving on rough roads or hitting bumps. The only reason why I gave this car a lower interior rating is just because of the excessive use of plastic. The exterior is very unique. At first I absolutely hated the blocky look of the renegade, but with all the iconic Jeep stying mixed in and the upgraded look of the trailhawk front bumper, I have grown to really love the way this little SUV looks. The blocky shape gives it extremely good headroom and gives it extra cargo space in the rear. The trailhawk model has armor on the underside to prevent damage by anything you're climbing over when going off road. There are some gaps in the armor that you can fill with available aftermarket parts. I will say that I think the cardboard box aerodynamics are the main reason why the gas mileage is so poor even with such a small engine. With about 55/45 split between in-town and highway driving respectively, on roads with large elevation changes, I do still get 24 mpg combined which is decent. The road handling is also great, the Renegade is a very light car, and even with being a little top heavy it zooms around corners almost like a small sports car. The 1.3l engine is surprisingly torque-y, it took me a little while to get used to being gentle on the throttle, the first few gears are very deep and the tiny turboed engine makes 210 foot pounds of torque so it will launch very quickly until it gets to 3rd/4th gear. The absolute worst and best thing about this car is it's transmission and the way it's programmed. In regular driving, it seems like the transmission has to stop and think about what gear to go to, so swapping gears is a little slow and not as smooth as other cars. At the same time, the transmission is the main reason why this car does extremely, unexpectedly well off road and in poor driving conditions. It will always keep power to wheels that have traction, and so gives impressive control. I have driven this up a mountain trail in the middle of a Montana winter and it felt like a leisurely drive, even purposely drove into tall snow drifts to give myself a challenge and plowed over them without any issue. When I got to the peak in my stock renegade trailhawk the only other vehicle on the peak was a modified, lifted Tacoma with large off road tires that had chains wrapped around them. I'm extremely impressed with how well this compact SUV really does off road. Overall I'm extremely happy with my renegade, and hope to have it for the next decade as a light trail/off road adventure car and daily driver.

Our sales associate, Ms. Johnson, was very warm , welcoming , and professional…making the purchase of our new 25’ sorento easy.

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!

Ruben is the best was patient and worked with me from beginning till the end love my purchase of my choice wasn't forcws into the deal either

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

This is my first brand NEW car, and I absolutely love it. I does great on gas and it's very comfortable to drive. If you have long legs or larger in size the back seat would not be good for you. We have only had one problem with the usb port for the CarPlay keeps cutting out but the dealership is working on fixing the issue, not sure if it's the fuse or the box yet. But I would buy this car again

Volkswagen or Old Saybrook was the best buying experience I have ever had. They work with you and are on your side and want you in the car you want. No haggles. We worked with Laurie and Bob and they were wonderful.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Amanda was awesome as my sales chica . Everyone was so awesome made my truck shopping my best experience ever . If you haven’t gone yet . Please go see her or anyone else there . All i can say is they ROCK !!!

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

The best car buying experience ever. I have purchased many cars thought the years. This is the third from these guys and ever time the experience gets better. No pressure sales approach. My sales associate Amanda and the manager Tony where great, and can’t forget Jordan in the service department. Love my new TLX. Highly recommended.

I love the look of this body style, unfortunately they changed they body style so next time I buy a car it won’t be the HR-V with backseat handle that make the vehicle look like a sedan.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

An amazing experience with the service department and collision center at this dealership after my car was damaged by a fallen tree. The process right from the beginning was flawless. Getting the car to the dealership, getting the rental car, the time it took to get the parts and do the repairs was quicker than expected. The ease and efficiency of the repairs and the quality and timeliness makes Gates GMC. Jamie Laskow and his team get 4 stars from me! I will definitely recommend your dealership in the future.

Love this car, everything I thought it would be. This will probably my last car and I couldn't have made a better choice. You should test drive one today.

Excellent service very kind and helpful staff thank you very much . Everything went well and great service I highly recommend this dealership . Thanks again .

I had a 20/20 Equinox that I was traveling from Illinois to Florida. As I was getting back on 75 South I got rear-ended and throw a hundred feet. The car took the brunt of the hit my cat that was in the cage in the back never got hurt my dog that was tethered in the front seat never got hurt I got a small concussion with a bump on my head but overall I absolutely love the car. When I got reimbursed for my 20/20 I went out and bought another one I was so impressed with the impact it took for that crash.

This review is for a 2.0 turbo AWD Equinox Premier that I bought new six years ago and put 95,000 miles on. Sadly, this 252 HP engine was discontinued shortly after I bought it. Only maintenance in its life were infrequent car washes, twelve oil changes, twelve tire rotations, four new tires at 66,000 miles, rear brakes at 72,000 miles, air and cabin filters replaced twice. I’m still on my original battery and original front brakes. It should be noted that I only use 5W-30 Mobil 1 oil and I change the oil myself religiously as the car tells me to, and rotate tires the same week. For disposal, I pour the oil back into the same container that it was purchased in, so I can say without a doubt that the car has never burned (or leaked) a single shot glass of oil in its entire life. I have never reset the odometer since the car left the factory, so I can say that it has averaged 26.2 miles per gallon over its life, terrific given the power that it has, though I will say that almost all of its miles are highway. That also explains why my mileage on my tires and brakes are so good. And I should add a comment on the auto stop/start that so many in here don’t seem to like. I love it.

I've been driving this car for nearly two years, have added 38k miles on it so far, and am now pushing 95K everything's been great, I haven't had any reliability issues, and everything is running smoothly. However, the gas mileage is nowhere near their claims, granted to don't drive conservatively but I'm getting anywhere from 19-22 mpg. Great car overall, especially for the price.

I want to shout out my go-to Seth Perry for helping me out consistently and just being such an incredible person to me.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Ease of making a service appointment, with an estimate of time required so I can decide if I want to wait or get a loaner. Pleasant, courteous, and knowledgeable service agent.

I purchased a low mileage pre owned venza xle and it is the nicest car I have owned. Rides like a luxury car, phenomenal gas mileage, decent power, loads of bells and whistles. And top it off with Toyota reliability, I do not regret it at all.

Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!

Overall, the RAV4 is a great car for commuting, families of four, and space. The RAV4 is the best when it comes to reliability. The RAV4 is very spacious in the second row and the trunk and the car offers comfortable seats. The RAV4 gets okay fuel economy but it does do decent in the snow. However there are some things that it lacks. The RAV4's navigation system is very frustrating to use, just use google maps instead. The RAV4's interior quality is not that great either, there are tons of fake buttons and plastic throughout the interior, but no one who buys a RAV4 cares about the interior. The RAV4 has decent styling, but it is not as stylish as the Mazda CX-5. The RAV4 only has 1 engine option, but does not feel underpowered. The RAV4 also doesn't have a very quiet or comfortable ride. Even though the seats are comfortable, the ride is loud and the inside rattles frequently. If you don't care about luxury and want a practical, reliable car, the RAV4 is perfect.

Purchased a new car for my Grandmother here. I have never had anything close to the experience i got here. From the initial hello when i walked thru the door, to the final handshake, these folks are top notch! I personally worked in the car business for over 10 years and have yet to be treated better in any dealership. They will continue to have my business for years to come.

I bought my 2019 Hyundai Tucson in 2021 from the Dealership as the second owner. It has not given me any issues. I get it serviced when required. It has never had any issues. I feel the interiors are comfortable. I love the butt warmers. I love the vibrant blue exterior. SUV has so much space. When I put my foot down it it definitely not my old 300CC Hemi Chrysler V6 engine but it eventually goes. It feels sporty and stylish. 26mpg on the freeway.

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

Style, comfort, safety and performance - great vehicle. Receive many compliments on the vehicle, but safety and performance are even more important. Great vehicle for the price.