Used SUVs for sale near North Chevy Chase, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Drove this '22 Rav4 throughout the US SW for over 3000 miles in 2 weeks without any problems and averaged 30+ mpg. Went through CO, UT, NV, CA, AZ, NM. Pleasant to drive and certainly comfortable enough. I have no complaints at the moment, and it doesn't have the CVT!

I lived my experience at sheehy Honda my sale member was Nicolas his is a great sales man he was kind polite and very respectful I had almost all my kids with me they were very active to say and he helped me with them he gave them papers to draw on and was very patient with me he answered all my questions and helped me with my car he sold me a very nice 2014 Honda odyssey with 66,000 miles I really like my car!!! Also all the staff was very kind and patient with me and the children over all it was a great experience I drove down from Baltimore Md and I was able to take the new car home and leave the car I came with and pick It up the next day they are very helpful as of now I have brought it there for maintenance that process as been great so far thank you sheehy Honda for my new Honda odyssey and Nicolas for such a great experience!!

I've had my 2020 rav4 le for several months & bought it used with 1 owner. Absolutely love it. Only complaint is 2 tiny copper clips fell out of drivers side mirror & now whenever I go to the carwash, the mirror buckles all the way fwd, then all the way backwards. It's a common problem. Other than that, beautiful car inside/out.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

We absolutely love our Rav 4! In fact, we’re planning on buying another one soon! Best vehicle we’ve ever owned except for the dealership we bought it from. We’re definitely buying from another dealership when we buy a new one. This one was used with pretty low miles but the dealership treated us horribly. The radio and entertainment system broke the first week after we bought it and the brakes started squealing. Also the tires they put on were the cheapest tires on the market so it’s not as good in the snow as it could be if it had good tires on it. Otherwise, it’s a phenomenal vehicle. Wouldn’t hesitate to buy one. We absolutely love it!!!

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

Just bought used. Interior and exterior awesome. Engine strong. Nice ride, quiet inside. One common issue, water leak driver side door. Which will be fixed.

I sold my Nissan Quest to Autonation Toyota and worked with Alan Ribner. He gave me more than Carmax on a car that I didn't think they would want at all. It was a pleasure working with him. He is a true professional.

Great car for the money, great service from Kia of Attleboro Roy Silveira was great to work with. Car runs great heated seats a bonus has good pick up for a 4 cylinder

My experience at sheehy was welcoming. If your looking for assistance Pallob was very helpful. He made sure I choose the right vehicle that will benefit me now and in the future.

I love my little JEEP compass! It’s runs well and is perfect for me and my needs! Holds all the baseball gear and more in the trunk!

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

PROS: * Overall 39 or 40 MPG combined city and highway. Really. * 500+ mile range on a full tank * Toyota's driver assist goodies work well (radar cruise, et. al) to reduce driver fatigue in both stop-and-go commuting and highway trips. * Sufficient power and acceleration to compete with big-city freeway traffic; uphill freeway on-ramps and so forth. * Nicely agile without being skittish. It goes where you tell it to with no drama. * I have done mild off-roading in Arizona. No problems, handles as hoped for. CONS: * Only one I can think of. Front seats are stiff. I find myself shifting my weight to get comfortable more often than I like.

The sales process went smoothly and everything was handled as discussed in a timely manner.

Jose ensured the correct service, shared the critical brake pad issue and helped with getting best discount for front brake pad repairs. Repair done with priority within a hour.

it's still brand new for me but I did extensive research online, so I knew what I was getting when I went to the dealer. I know after only 350 miles, Ima love it. More later!

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

Our experience was fantastic! Zabed Chowdhury was our sales rep and he was a pleasure to work with. Never pushy, answered all our questions. This is our first Mercedes and we couldn’t be happier with all the attentions to detail and their amazing customer service. I highly recommend Zabed!!

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

i recently had a 2023 for explorer it was a good truck never a problem but not a comfortable as the jeep grand Cherokee l front seating is amazing no issues at all i did my research and made sure i bought one with the German transmission its a good idea to check that only thing i can say on the down side seam to be a little under powered but i can live with it decent milage 20 around town.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

My experience with Wendy was great I love this dealership, there is no word to express how wonderful Wendy is, I will continue coming for my services If Wendy continues working there.’

After owning Toyotas since 1984, decided to upgrade to a Lexus…. Best decision I’ve ever made regarding SUV…. Sharp looking, beautiful interior, ride is very comfortable and hold its value…. It certainly won’t be my last!! Excellent reliability…. You won’t be disappointed!!

Excellent service for the recall I had on my truck. Craig was great to work with.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

I recently purchased my Traverse. I love it! It all the features I wanted. Comfortable especially on my lower back, the ride is so smooth it didn't feel like I was driving and roomy great SUV for a large family

Excellent service but I would add a that the waiting room could be a lot better; it is a bit outdated and shabby. Could be a bit cleaner.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.