Used SUVs for sale near San Juan Capistrano, CA under $20,000

The short : Irvine Toyota was a very good buying Experience. I bought a used car. My salesman Was very good , (AndyV) he was very good at sending me updates of cars I might like. This actually went on for quite a while. His persistence was appreciated and not pushy at all.( no other dealer came close to my expectations). Finally I found something I liked and was ready to buy. The rest: The sale process was good, not too stressful. Yes You?re at the dealership for awhile but everyone I came into contact with was very nice! Customer service was 4??. Yes you have to go through the finance department and all that. Honestly It wasn?t that bad , they all have a job to do. After a few minutes I was comfortable with that. The finance person was very respectful and helpful. He answered all my questions. End part: I had a small issue after I received the car and came back to the service area. The service area people are friendly and very helpful. The person That helped was Samantha, she was very nice and professional. She took care of any of my concerns. The service area seems clean and efficient. Even the waiting room was comfortable. So final thought. If your looking for comfortable Buying experience, I would recommend Irvine Toyota.(I would probably make contact with a salesman before hand , so when u arrive you already have a relationship with the dealership) That?s my experience.

Overall had been an excellent vehicle. Owned since 2010. Had to replace the drivetrain 3 yrs ago and now I believe the transmission is a problem. 142000 miles on it and might have to let it go but will probably get a newer one.

our salesman and finance person were very helpful and friendly and they moved things along quickly for us our sales person showed us the car we wanted and explain the features and he did not pressure us into buying. he helped us with all our questions/decision

I don’t know why my car is rusted under the car what can I do it only used for family trips I love this Highlander it’s only have 50000 mile I enjoy this beautiful car

Very smooth transaction. Stewart showed us the cars we were interested in and showed us how the new cars work. Very helpful and then let us decide which car we wanted. We went with the Crown and he got us a nice deal. Jeff

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

I would like to say my experience here at AutoNation Toyota in Irvine was excellent. Allen and Abdullah got into contact with me to sell my vehicle. I came in, they did a quick inspection and gave me a offer. We negotiated and ended on an offer were both parties were happy. Allen and Abdullah kind and knowledgeable about the car and process of selling. Speaking to both of them showed me they put customer experience and satisfaction as a priority. After we made the sell they let me take some final photos with my car as I sold it which meant alot. Anyhow, the inspection, negotiation and paperwork took no less than an hour. I recommend the 10 out of 10 times if you plan to sell to either one of them. Thank you guys for a wonderful experience!

This is a very good car dont listen to all these other comments they just dont know how to drive this is a great car brand i recomend for any age group

This review is for sales. I live in Northern California but found a car that was optioned the way that I wanted at Sterling. I started an online chat and reached Joseph, the internet sales manager. He was an exceptional sales person throughout the entire experience. We quickly got to a very good price with no pressure or haggling and he walked me through all of my lease options. I really appreciated that as it was my first lease. Joseph was very responsive to all of my questions and requests and never hesitated to provide excellent service. He arranged for transport of my car and even came in early to personally ensure everything went smoothly. I cannot recommend him highly enough. Awesome experience

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

My car was serviced by professionals, and I am completely satisfied with the services that I received. I would recommend that this dealer be highly recommended to potential customers.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

I have had Gabriel Paramo as a Service Consultant twice now. Both times he has offered Excellent service. He has done everything he could to expedite the service of my vehicle and minimize my wait. The previous time I was in he prioritized finding the cause of our warning lights going off, knowing that we had a family weekend planned and we needed the car as soon as possible. He did a great job getting it fixed in time for our weekend! Thank you Gabriel!

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!

Everything was great from beginning to end. Marcos was amazing. He was very helpful and knowledgeable. He made the whole process enjoyable and made me feel like family. I will definitely be going back to AutoNation Infinity Tustin for future purchases. Thank you Marcos.

Had this car 3 years, and I’m planning to keep it longer, despite its faults. I have the 2016 500x 2ltr diesel, 4x4 auto version. All good, apart from... AC stopped working - and will be very costly to fix; and Intermittent gearbox problem - generally happens after a few hundred miles at motorway speed. Dealer doesn’t know what to do, out of warranty, and they deny there was a recall - which, if you google, is really easy to find.

Wendy, Edgar and Tim were a pleasure to work with in process buying my new car. They took care of all my needs and issues.

Love this car I live in Minnesota and plow snow In the winter.. We recently had a bad snowfall dropping over a foot of hard wet snow. I've never had any issues with unplowed roads and drifts. This vehicle get me there safely ever time..

Such a great experience I will definitely recommend anyone who is looking for a car to go here they dye were patient and friendly high recommend!

I love this car. It’s comfortable and gets great gas mileage. I love the Android Auto app. The sound system is perfect. I was able to get the color I wanted.

DJ was very professional and keep me posted . My car was taken care of and was done as promised. It was washed and looked perfect.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

We were happy with the service and time it took to complete our purchase. A sales rep (Jerry) worked with us over the phone and had many documents ready to go and prior to our arrival.

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

Dealer add ons are extremely high, we were able to work on some of those numbers. Still high after bargaining, but I agreed since I wanted this truck. When Mariah came back with financing option, I come to find out that we can't finance outside, it has to be their financing or pay cash! Can you believe this? After everything done with salesperson, had to wait for finance. Sat for over an hour &1/2. Employess kept walking in & out of finance office, some eating, while customer just waiting.

This is my 3rd Mercedes Benz...S550...GL450...SKL 350...The GL 450 is a great full size luxury SUV with a extraordinary smooth ride and great electronics...Great for transporting 6 passengers comfortably.

Staff was friendly but i left without being able to have my app hooked up to my car and I was looking forward to that feature

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

After having a bad experience with a different Ford dealership with completing my lease buyout. My faith was restored in Ford and great customer service after visiting Theodore Robbins. I had the pleasure of working with Eddie Castrejon. Eddie and Team were great and made my lease buyout process seamless and fast. I'll definitely be visiting Theodore Robbins Ford again for my next Ford truck purchase.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

Was the best car buying experience I have ever had. I was going in for a test drive and not only was I impressed with the vehicles they had but the customer service was top notch. Not pushy or high pressure. They were there when you needed them and let us be when we didn't. Able to answer lots of questions but when they didn't know they didn't make things up they figured it out or looked it up. I would feel comfortable sending my mother to buy a car from Patrick. The financing department was just as pleasurable to talk to as well. Not high pressure and explained what everything was as we signed all the paperwork.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

The prices attracted me. The customer service and experience/ level of knowledge was not great. There was an inconsistency of dealership policy. It would be nice to get a car for the price you expect. I felt forced to purchase items I did not want

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.