Used SUVs for sale near Thousand Oaks, CA under $20,000

Five Stars ? Best Customer Service I?ve Ever Experienced! I was honestly hesitant to buy a Ford at first because I had heard some negative things about their customer service. However, after owning vehicles from Lexus, Acura, and Chevy, I can confidently say that Ford Autonation Valencia has given me the best customer service I?ve ever experienced. They always get my car in quickly and provide a loaner vehicle while mine is being serviced, which is a huge help. The communication is excellent?they keep me updated every step of the way?and every staff member I?ve interacted with has been friendly, professional, and helpful. This time, I worked with Greg, who was fantastic, but truly everyone at this dealership goes above and beyond. I?m so glad I gave Ford a chance, and I couldn?t be happier with the service I receive here. Highly recommend!

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Truly 100% satisfied with the service and professionalism of this Store . Def will be back for future service .

traded my 2021 for a 2024 Mitsubishi Outlander Sport limited edition last month. I'm very happy with it. Mitsubishi has made some improvements. bigger screen, leather steering wheel and shifter. I like that I have heated seats and telescoping steering wheel now! and it's 4 wheel drive. helps when I go fishing. 😂 great gas mileage! just needs a little more power under the hood. but for the price and reliability it's very worth it. plus an amazing warranty!

The service went well as expected with the exception that the service tech failed to return my wheel lock key to my vehicle which I realized a few feet down the road. when I went back to retrieve it I was advise by a remaining service advisor that all the service tech have left for the day and the area was locked up and I would need to come back the next day. This was not acceptable and I asked the service advisor to find someone with access which he was kind to do. He when retrieved 4 wheel lock keys to confirm which belonged to my truck. this suggest this is not an isolated issue and there or 3 others missing their wheel lock keys. This issue needs a process improvement action to preclude further some incidents.

We’ve put 85,000 miles on our Santa Fe, including a trip from Maryland to Idaho and Utah, and have consistently been happy happy with it. It’s needed no work/repairs, other than routine maintenance.

Joe (JB) was great!! He was patient, understanding, and truthful during the negotiating process. It took me about two weeks to decided on purchasing the vehicle that was located in a dealership 80 miles plus from my house. It was worth it. Joe and Myles were great during the purchase process.

Love this car I live in Minnesota and plow snow In the winter.. We recently had a bad snowfall dropping over a foot of hard wet snow. I've never had any issues with unplowed roads and drifts. This vehicle get me there safely ever time..

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

I love driving my Cayenne. It's a great blend of sportiness and functionality. The GTS model looks awesome on the road. I would likely buy this model again.

Hugo stepped in when I was waiting and handled my service very well He sent and called to update many times Booking an appointment and dropping off we?re seamless

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

We bought a car today and everyone was very helpful, nice, and professional. Thank you Ray and David for all your help! I will definitely recommend Mercedes of Calabasas!

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Fantastic service by Ian Archer… transparent and explain what they are going to do to your car.

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

Holden was great. Michell in finance was Great. They both made the experience a good one.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Went the first time and the stuff very friendly, smiling & welcoming, beside showing me the sales lady the RAV4 I wanted, I wasn’t ready to buy that day, but came back a couple of days after, he got me a great deal. I will come back for my son’s car to buy.

Bought our 2017 on New Year’s Eve 2016. Choose an SV model with optional premium package. Heated seats,heated steering wheel,remote start, pwr tailgate and upgraded info screen with many cameras and nav. As of November 2024, it has been absolutely bulletproof. We bought the car for our 16-year-old daughter and it has carried her through high school and now college with only one issue. I have had to replace the battery three times only oil changes. A set of brakes and a set of tires and service the CVT transmission. I learned this is highly important for the CVT to get the maximum life out of it, since it is a weak spot. Dealer charges about $200 to do it. Do it every 30k. Ours has performed flawlessly! Negatives- At 6 foot two I find a hard driving position. The power seat does not go back far enough but if I lower the seat all the way to the floor it gives me the room I need but then I feel like I’m sitting in a bathtub, but hey, it’s not my car so I rarely drive it Performance around town is very good! You can find yourself getting a speeding ticket on city Street if you’re not careful. Highway power is just OK I find it if you’re trying to cruise 80 miles an hour with other people in the car the CVT is constantly revving the engine out to get maximum performance and hold the Cruise control. I also find there’s quite a bit of road noise at freeway speeds especially if you’re sitting in the backseat. The cloth upholstery on the zero gravity seats stains way too easily especially if you have a tan colored interior I have to steam clean them at least every six months, my daughter is an athlete and she sometimes gets in the car sweaty with a water bottle between her legs and just the moisture stains the heck out of the seat. Overall, though for about $26,000 it’s hard to beat. It’s been reliable it’s safe and I have felt extremely comfortable putting my child in it and sending her off to college. I imagine she will keep it for many more years after graduation.

The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!

Our Rouge has a sunroof. In Spring pollen collects around sunroof and clogs hoses which causes water to leak onto passenger seat. A LOT of water we have had to get it to nclogged several times It is rather frustrating Is this a recall situation?

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Had to take my car in for an issue I had with acceleration and the service provider Oscar Romero was such a great help. He turned a bad moment for me into an enjoy experience. For that I am grateful.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

I recently bought a Range Rover velar. Mike was very professional and they got me approved the same day. Will definitely buy another car from them in the future.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Richard was AMAZING. The process was quick and efficient and I got the Exact Car that I wanted!!!! Loved the fact that I didn't have to HAGGLE over the price of the car or my trade-in!

My third RDX.Purchased in 2018 Was the last year of the 6 cylinder.My first was 2008 turbo 4 cyl.awd.Great car and peppy.Second was 2013 6 cylinder.Even better than the 4 cyl turbo. Now 6 years into my 2018 rdx I have no regrets.Love the peppiness of the 6 cyl and I'm using Michelin Cross Climate 2's for 2/3 of the year and michelin iceX for winter driving in NH. I know I could get better gas mileage with a hybrid but am unwilling to go to a lesser performing vehicle. I never have dealer service but go to a local mechanic for all maintenance. I love this car! Has 105,000 miles.

Great. Would love to have coffee machine back for the waiting room

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Outstanding customer service! I have been working with them overseas to prepare for a buy in August and it has been amazing and they are really helpful!

I chose this Tiguan as it is large enough for me to carry my skis inside. It is extremely good on gas. It is very quiet on the road handles very well is very comfortable and is loaded with many safety and convenience features that I did not know I would even appreciate. It is very comfortable and enjoyable to drive.

Great service the staff takes great effort in customer satisfaction the prices are reasonable good customer base

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.