Used SUVs for sale near Westmoreland, TN

The overall experience was good. We did end up purchasing a vehicle, and are very satisfied thus far. The facility was clean, but could use some updates. The waiting areas where a little less comfortable than some other dealerships we have been to recently. Would still recommend this dealership, as the feedback I would have would be how to get better and is not a complaint.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Always Quick and very clean! I recommend this place to all my friends and family

I have a 2023 Tahoe after driving a Mercedes ML350. Husband wanted something bigger. While I really like my Tahoe, I do have a few complaints. The side mirror moves to a weird position inside the case every time I start the car and the preset button does not move it back, I have to reset it manually. I have had this "fixed" once only for it to start doing it again. I hate the auto stop option and am trying to train myself to push the button to turn it off whenever I get in it. The breaks squeal when stopping, I absolutely hate it! Was told since break pads used to be asbestos so they do not use them anymore and now it is metal on metal and living in a humid area makes them rust and that's what make them squeal. Was told to hard stop every so often to knock of the rust. What??? And my biggest complaint, it will not read my text messages to me without and internet plan. Why will it connect to my phone for calls, maps and music but won't read messages?? One of the biggest causes of wrecks, people trying to text while driving. Just one more way to get more money from us as if we didn't pay a fortune for the vehicle itself.

John Gillespie was great to work with. No pressure at all. Gave me a fair price on my trade in. He was very helpful. The buying process was easy. Justen work with us, got all paper work together for us to sign very quickly. Everyone we came in contact with were very friendly. Great place to buy a car or truck.

This 2021 RX is a great vehicle, everything about the RX is high quality, quiet, quick, smooth, well built. Only complaint is cabin is built so tight that I farted in car at airport parking lot. Came back two weeks later from a trip overseas and it still stunk inside.

Always able to squeeze in an oil change and welcomed by name. Waiting area always stocked with goodies and quiet.

I have driven my 2025 Buick Enclave Sport Touring almost 9k miles and I am beyond happy with the car. The car is very smooth, comfortable, beautiful and economical. I do both city and freeway driving and so far, my MPG average is over 29 miles, getting about 580+ miles to a tank of gas! My 2025 Enclave drives so much better than the SUV I used to drive that had a V-6 engine and gets over 10 miles more per gallon of gas, on average. I have more than enough room when transporting family members and/or my (3) dogs. Everyone enjoys being a passenger in my Enclave.

I traded my 22 Equinox for a 25 Equinox RS. Brandon and Angelia are topnotch and made my purchase experience easy and quick, The service department was great with my 22 and I am sure it will be great with my new one.

It is a great car, my uncle drove it in the west hamptons in New York to the beach. Very fun when the roof is not there.

Great experience, Jenn was awesome: communicative, knowledgeable, professional, courteous - hope to do business with them soon!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Everyone was very helpful, Highly Recommend Brandon Vaden he was great, made the whole process very easy and enjoyable! Helped me find exactly what I was looking for!

The Nautilus is very surprising in both comfort, drivability, and power from the 2.7 engine. At 6'4 and over 300 lbs. I am very comfortable Driving it. Entry/ exiting the vehicle is great. It took me a while to read and learn about all of the buttons and knobs. I have only had this vehicle for four months but am very satisfied.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

traded my 2021 for a 2024 Mitsubishi Outlander Sport limited edition last month. I'm very happy with it. Mitsubishi has made some improvements. bigger screen, leather steering wheel and shifter. I like that I have heated seats and telescoping steering wheel now! and it's 4 wheel drive. helps when I go fishing. 😂 great gas mileage! just needs a little more power under the hood. but for the price and reliability it's very worth it. plus an amazing warranty!

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Tyler help me would definitely recommend him to anybody who is shopping for a car. took good care of me and made the process very easy for me

Solid American comfort and performance - nothing extravagant but what you would expect from Lincoln. Comfortable, solid performance and full of all the modern features you see on luxury cars

I was truly Blessed dealing with these folks at Bates Ford. From the receptionist, to the outstanding salesman going above and beyond while helping compare models and finally the management team who set the terms to put me into my dream ride!! What a Great Team of folks at Tony Bates Ford!

I just recently purchased a 2024 Hyundai Palisade Calligraphy. I’ve had a Lincoln Aviator , Ford Explorer, Expedition, still have it and a Jeep Grand Cherokee , Tahoe . This Hyundai is so much more comfortable , handles great 👍🏻. It’s a beauty !

I love my car drives and handles beautifully so comfortable good gas mileage also would highly recommend this vehicle to anyone and it has a great warranty.

My 3rd Lincoln 2016 MKX..2018 MKX..now a 2022 Nautilus .. the right size a 2 row SUV we live the 13" nav screen and it's technology... Quiet, comfortable and the twin turbo is remarkable .. forget a comparable Cadillac that's rated less then this cruiser etc.

MY WIFE AND I COULD NOT HAVE ASKED FOR A BETTER EXPERIENCE.NO PRESSURE,NO HASSEL,NO BIG SURPRISE AFTER OUR PURCHASE OF 2006 CADILLAC ESCALADE.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

I had a great experience buying my first car with Toyota thanks to Chris Bowling! He was very friendly and helpful with any questions. He helped me find the vehicle that had everything I was looking for and I drove off the lot in a new vehicle I love!

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

Frank was super personable and easy to work with. He knows his stuff and ensures the best experience and quality for his customers. 100% would love to work with Frank at Ruby Auto again!!

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!

We love the truck. It drives incredibly smooth, almost too smooth to feel capable off roads.... Yet it is. Gas mileage is poor as expected. Tech is a little behind the times however I'd buy it again in a second. It is so reliable and nice to drive.