New and used 2023 Tesla Model 3 sedans for sale near Van Nuys, CA

Excellent customer service, excellent communication with customers and very knowledgeable staff who will go above and beyond to help their customers!

I own a 2022 Tesla Model 3 RWD. It has LFP batteries and I can charge it to 100%. It's degraded about 3% after 15 months, so not too bad on the battery. It's been great, with no problems that were Tesla's fault. A truly great car and highly recommended!

Miguel Alfaro provided excellent customer service when I walk into the Carson Honda office, Miguel greeted me with a smile and after speaking with me and learned what I was looking for without any hesitation he went right to work! At the end of this conclusion, I left Carson Honda a happy and satisfied customer .. The finance department was also amazing with identifying all my finance questions and was able to educate me regarding my Honda purchase. I would recommend for anyone who?s looking for outstanding services to stop and pay Carson Honda a visit # customer service I guarantee!

It’s so much better than expected and my expectations were high. There are so many lies out there about Tesla’s but they are easy to drive and easy to own, and more affordable than most think. I’ve had a few minor issues but Tesla took care of them quickly. I’ll never go back.

Victoria Gia and her sales manager did an excellent job of helping us without being too pushy. They stayed late after the dealership was closed to help us.

Best car I've ever owned. Will buy again. Safest car in the world. Most american made car. Low cost of ownership. Virtually no maintenance costs. Haven't been to a gas station in 3 years. And it's fast!

Traded in my Tesla Model X for 2020 defender! couple days ago sals from the dealership called about the newly arrived defender,Perfect for someone like me who loves off-roading hiking in summer and skiing in winter.Best customer services, fast efficient experience better than any other dealers I encountered with! Got my loan and paper work done into the same day! Wanted to Recommend this place to everyone

Absolutely the best overall buying experience. Jason Yorker is not a "used car sales," rather a professional automotive concierge. He located that exact vehicle I was looking for, was patient with my questions, but especially negotiated a more than reasonable and fare offer. I can't say enough positive things about my experience from Rob Hassan (General Manager) to Jason Yorker. They all provided an excellent buying experience and attention to detail. From one who hates buying cars, these guys are outstanding and far exceeded my expectations.

They have a really impressive selection of cars (mostly Teslas, but other EVs as well). They get new inventory on a daily basis and they have a lot of customers who are buying cars. I'd recommend checking out their website and finding a few cars you like, and then setting up an appointment to try them out. Nick was the car salesman that I worked with. He was very helpful, patient, and communicative throughout the process. I highly recommend you ask to work with him. He is in high demand but for good reason. You can tell he really works hard to do a great job for his customers.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

Thank you Nick for your no pressure car purchase & help selecting a Tesla for us. I purchased the battery protection 4 life. Hopefully I will not have to use it. But having a piece of mind is nice. 👍

I bought a cla here, and they helped me do a lot in terms of loans. Thank them very much. I like this car very much. The condition of the car is very good. They also helped me with a comprehensive inspection and maintenance for free. I will come here again after changing the car!

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

Nice staff, great selection of Tesla vehicles. Good prices. It took a while to get seen but they were short staffed. Unfortunately I wasn't able to get the car. But I will be back for it soon.

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.

Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.