New and used 2025 Toyota bZ4X SUVs for sale near Kemp Mill, MD

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

Heath Defranks and John Young were EXCELLENT to work with. Very straight forward and communicative. The buying process could not have been any easier. Loving my new 1958 LC!!

I went in to purchase the car we had leased. After running the numbers to convince me, they came up with an idea, return the lease, and use the equity in it plus the payoff to get a 2024 Venza and still owe only 15K on a new car. Now we have a brand new car for retirement.

I noticed at this facility there are several familiar faces. Britalla is always pleasant and helpful along with my rep Jose. They both always makes sure my issues and concerns are addressed, that I understand with explanations or pictures and I feel my business is valued.

We came into this dealership just wanting to try out cars; we ended up buying one. Along the way we met Will Butler, who kept us interested and focused even when I thought my companion was ready to bolt. I don't know what he had, but I'd love to bottle it and sell it. He kept my mobility-challenged sister comfortable and persisted through our issues with insurance. He made it work! The dealership itself is clean and modern and a relaxing vibe - soothing music, clean bathrooms, a massive contrast to another showroom we had seen. Gotta mention Stephanie who was a pro at using her cool gizmo to get through all the mind-numbing paperwork at the end. Did they keep the dealership open past close just to seal the deal? I think they did. And Will even mentioned calling DealDash if we wanted food. It all worked. Great job!

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

My wife and I were both fortunate and delighted to work with Mr. Govinda Ban. He was extremely attentive to our inquiries and concerns, making an extraordinary effort to alert us to a model and price of a car that became available on the lot. He insisted we test drive the car and provided thorough instructions on its features; he never lost patience with us as we asked for repeated demonstrations and explanations. I am happy to recommend him and insisted that he give us his permission to do so. Additionally, the dealership's Financial Service Department was a delight to work with. We are sold on the Fitzgerald experience and are confident that others will be as well! Stephen I. Deutsch, M.D., Ph.D. Emeritus Professor of Psychiatry, Eastern Virginia Medical School Norfolk, Virginia CAPTAIN (retired), Medical Corps, United States Navy

The manager Jamal Khan the sale person Adil Zaman, amazing people, best customer service.i really appreciate it

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

We bought a car and worked with Tommy and he was very helpful and his communication was great. This was my first car purchase at this location and so I will be back again when I need assistance with a car purchase.

This dealership provided excellent customer service! Larry Patterson assisted me with the purchase, and he was extremely knowledgeable, professional, and helped address all my questions and concerns. Larry was excellent to work with, and he went above and beyond to make sure the car purchase went smoothly.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

Mohammed and Anthony are the serviceman I have worked with as of late and they are both very helpful with explaining what is needed and what can wait.

Koon Toyota is the dealership to buy from, honesty, fair, and trustworthy. Ashraf worked hard throughout the truck buying experience!

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Bought 3 cars with zero problems. Currently have my RAV4 maintenance service done and appt was as scheduled. Jordan was assigned and I received updates on what he was doing and a final report for what was checked and what was done.

Very pleased with the great service and care that was given by Charles Howser and Roberto Torres during my recent visit to the dealership. They solved my problem very quickly and had me in and out in no time. I will definitely recommend this dealership to others. Great sales and service organization.