New and used 2026 Toyota Grand Highlander Limited for sale near Arden on the Severn, MD

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

Being coming to this place for many years to get my toyotas service and I am really pleased with the customer service and the work that they have done for years.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

I recently took a test drive at Ourisman -Edgewood. The salesman I dealt with was Gordy. He made the experience most pleasant. He was very helpful and informative, he noted my specific requests, and has kept in touch with new inventory and pre owned arrivals that may be of interest. Thank you- Best regards- Debbie

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

I had an amazing experience at this dealership! Everything moved along effortlessly with zero stress. Aydan was very helpful—he made the process quick and easy. Thank you, Aydan!

My wife and I bought our car from Ourisman's Gordy Mueller a little over 2 years ago; we tend to follow Gordy from dealership to dealership because we trust his judgement in helping us select our cars and seeing that the dealership handles maintenance and services for us in a good fashion. Our most recent experience with servicing was a little over 2 months ago. Scheduling the appointment was quick and easy and the handling of the actual service was completed very quickly. All staff were knowledgeable and very pleasant to work with. All in all our entire experience in buying and having our car serviced at Ourisman has been extremely good.

I love this Toyota dealer. Excellent service, amazing customer service and support. Intake personnel are great people, they keep you informed of progress on your vehicle, updates often, and the technician are always so helpful and informative. Buy Toyota on Belair Rd. They are A#1 all around 👏🏾👏🏾👏🏾👏🏾🌟💐👏🏾👏🏾🙏🏾🥹❤️

Good buying experience. Brandon was easy to work with. Would buy another Toyota from this dealership.

Working with Matthew Werner was an absolute pleasure! He went above and beyond to make everything go smoothly. We highly recommend you talk to Matt if you are considering buying a new or previously owned automobile.

If Kiersten didn't tell me, I would not have known she was new to Toyota. She has the knowledge, and such a wonderful personality. She was a joy to work with. When I called the dealership, she was the one who answered. She was my sales person through the duration of me buying my vehicle. She has a bright future ahead of her, and will do well. Ask for Kiersten when you stop by Toyota Ourisman. You won't be disappointed. THANK YOU, KIERSTEN!!

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

April was the bomb, I came back 4xs before I purchased and she was patient and waited for me not to feel like I was making a spontaneous purchase. She is the only sales person I recommend!

Easy and trustworthy. We bought both cars there and would do it again. Highly recommend

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!