New and used 2026 Toyota Grand Highlander for sale near Chevy Chase Section Five, MD

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

The dealership is well run, sales is not pushing, the service department is very efficient and with a very strong focus on quality and customer service. You even get complimentary overall car health report and pictures sent to your phone. It was great to know exactly how my brakes were doing too. After having been in numerous dealerships over the last several decades, this really impressed me and it?s now my go to place for everything.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Recently, I had a vehicle service appointment with Koons Arlington Toyota Mr. David Garcia Medina was friendly, professional, and attentive. He explained everything clearly, answered all my questions, and kept me informed throughout the entire process. The service was completed on time. I truly appreciate the attention to detail and the care he put into making sure everything was done right. It’s clear he values his customers and take pride in his work. I will definitely be returning for future services and highly recommend Toyota to anyone looking for reliable, top-notch vehicle care! Humaira Saif

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

Christian and team are always the best to work with! Stuck with them for more than 15 years.

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

My sale rep, Darin Massie at Heritage Toyota, was amazing. He walked me through the entire process and showed great patience while I went through my decision making process. With his guidance and patience I was able to get a truck that I expect to have for a very long time and I am excited to own. Darin's friendly, calm demeanor made the process enjoyable and easy. I would recommend Darin to anyone who is interested in buying a Toyota!

My experience with buying a new car was exemplary with Dulane Barnes. Dulane is very kind, professional, respectful, knowledgeable, and responsive. I wanted a very specific model, color, and trim level - which was difficult to find in the market. However, Dulane never gave up - he communicated updates at just the right intervals and found my “unicorn”! I absolutely love my new car! Dulane was wonderful! I highly recommend him and this dealership!

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

Working with Matthew Werner was an absolute pleasure! He went above and beyond to make everything go smoothly. We highly recommend you talk to Matt if you are considering buying a new or previously owned automobile.

Heath Defranks and John Young were EXCELLENT to work with. Very straight forward and communicative. The buying process could not have been any easier. Loving my new 1958 LC!!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

Their customer service was superb. Moses took his time to explain and went over every detail of the device with me. My car was fixed and was completed in a timely manner.