New and used 2026 Toyota Grand Highlander for sale near Edmonston, MD

I scheduled my service online. It was an easy process. I was on time, and I waited for a hour. Saaed is a great service rep

Great service Lewis was very knowledgeable the wait was minimal and price reasonable Appointment was timely and would recommend Toyota of bowie I have nothing else to write or say

Punctual. Good service. Worth the time and money. Plan to return for 75,000 mile service.

Being coming to this place for many years to get my toyotas service and I am really pleased with the customer service and the work that they have done for years.

From start to finish, I received excellent service. My advisor was Antonio, and he told me exactly what was wrong with my SUV in a timely manner

My experience with buying a new car was exemplary with Dulane Barnes. Dulane is very kind, professional, respectful, knowledgeable, and responsive. I wanted a very specific model, color, and trim level - which was difficult to find in the market. However, Dulane never gave up - he communicated updates at just the right intervals and found my “unicorn”! I absolutely love my new car! Dulane was wonderful! I highly recommend him and this dealership!

Best customer service and friendly people I went for the tire repair the change tire for free

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

Working with Matthew Werner was an absolute pleasure! He went above and beyond to make everything go smoothly. We highly recommend you talk to Matt if you are considering buying a new or previously owned automobile.

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Heath Defranks and John Young were EXCELLENT to work with. Very straight forward and communicative. The buying process could not have been any easier. Loving my new 1958 LC!!

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great