New and used 2026 Toyota Grand Highlander SUVs for sale near Forestville, MD

Je’garius rating is excellent for 10-14-25. He explained everything etc. Job well done as I can see.

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

Recently, I had a vehicle service appointment with Koons Arlington Toyota Mr. David Garcia Medina was friendly, professional, and attentive. He explained everything clearly, answered all my questions, and kept me informed throughout the entire process. The service was completed on time. I truly appreciate the attention to detail and the care he put into making sure everything was done right. It’s clear he values his customers and take pride in his work. I will definitely be returning for future services and highly recommend Toyota to anyone looking for reliable, top-notch vehicle care! Humaira Saif

Best customer service and friendly people I went for the tire repair the change tire for free

I came for an Oil change and safety inspection, Alfred helped me, he was very friendly, knowledgeable and got me out in no time! Always a good service at Koons. Thank you!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Good buying experience. Brandon was easy to work with. Would buy another Toyota from this dealership.

Easy and trustworthy. We bought both cars there and would do it again. Highly recommend

I came in for the first service on my 4runner. Nick, the service advisor was very professional and got car done quickly.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Being coming to this place for many years to get my toyotas service and I am really pleased with the customer service and the work that they have done for years.

Christian and team are always the best to work with! Stuck with them for more than 15 years.

From start to finish, I received excellent service. My advisor was Antonio, and he told me exactly what was wrong with my SUV in a timely manner